User's Manual

Troubleshooting

Mobile LTE Broadband 11n Wireless Router MBR1516

Troubleshoot Access to the Router Main Menu

If you are unable to access the router main menu from a computer on your local network,

check the following:

• If you are

using an Ethernet-connected computer, check the Ethernet connection

between the computer and the router as described in the previous section.

• Make sure your compu

ter’s IP address is on the same subnet as the router. If you are

using the recommended addressing scheme, your computer’s address should be in the

range of 192.168.0.2 to 192.168.0.254.

Note: If your computer’s IP address is shown as 169.254.x.x:

Recent versions of Windows and MacOS generate and assign an IP

address

if the computer cannot reach a DHCP server. These

autogenerated addresses are in the range of 169.254.x.x. If your IP

address is in this range, check the connection from the computer to

the router, and reboot your computer.

• If your router’s IP address was changed and you do not know the current IP address,

clear the router’s configuration to factory defaults. This will set the router’s IP address to

www.routerlogin.net. This procedure is explained in Restore the Default Configuration

and Password on page 97.

• Make sure tha

t your browser has Java, JavaScript, or ActiveX enabled. If you are using

Internet Explorer, click Refresh to be sure that the Java applet is loaded.

• T

ry quitting the browser and launching it again.

• Make sure that you are using the correct login information. The factory default login name

is admin, and the password is password. Make sure that Caps Lock is off when entering

this information.

If the router does not save changes you have ma

de in the web management interface, check

the following:

• When

entering configuration settings, be sure to click the Apply button before moving to

another screen or tab, or your changes are lost.

• Click th

e Refresh or Reload button in the web browser. The changes might have

occurred, but the web browser might be caching the old configuration.