User's Manual

Chapter 3. Troubleshooting | 18
3
3. Troubleshooting
Using the USB Power Cable
You can connect the USB power cable to a USB port on a nearby device. If the Internet
adapter is not getting enough power, the following can occur:
• The LED is red.
• The Internet adapter resets itself intermittently or turns itself off.
• The Internet adapter has continuous disconnection during traffic transmission.
Check to make sure that the device with the USB port is powered on. If it is, it is likely that the
USB port you are connected to does not provide enough power for the Internet adapter. Try
using the power adapter. See Installation on page 5.
Connecting to http://www.mywifiext.net
When I launched my browser, I got an error page. What can I do?
• Make sure that you include http:// when you type this URL in the address field of your
Internet browser. If you leave it out, you might not be able to connect.
• If you started up your computer, connected the Ethernet cable to the Internet adapter,
and launched your browser quickly, the computer might still need a couple of minutes to
recognize the Ethernet LAN connection. Try launching your browser again.
If the problem continues, make sure that your Ethernet cable is securely connected to the
Internet adapter and the computer, and that the LED on the computer’s Ethernet port is
on. If it is not, reconnect the Ethernet cable, and relaunch your Internet browser.