User's Manual

Table Of Contents

N600 Wireless Dual Band Router WNDR3400v2 User Manual

Contents x

v1.0, June 2011

Chapter 8

Troubleshooting

Quick Tips .......................................................................................................................8-1

Troubleshooting Basic Functions ...................................................................................8-3

Cannot Access the Router Main Menu ...........................................................................8-4

Cannot Access the Internet ............................................................................................8-5

Troubleshooting a Network Using the Ping Utility ..........................................................8-6

Testing the LAN Path to Your Router .......................................................................8-7

Testing the Path from Your Computer to a Remote Device .....................................8-8

Problems with Date and Time ........................................................................................8-8

Wireless Connectivity .....................................................................................................8-9

Using Your Wireless Card Setup Program ...............................................................8-9

Setting Up and Testing Basic Wireless Connectivity .............................................8-10

Restoring the Default Configuration and Password ......................................................8-14

Appendix A

Default Configuration and

Technical Specifications

Restoring the Default Factory Configuration Settings ................................................... A-1

Technical Specifications ................................................................................................ A-3

Appendix B