User's Manual
Table Of Contents
- ProSafe Wireless-N Access Point WNAP320
- Contents
- 1. Introduction
- 2. Installation and Configuration
- Wireless Equipment Placement and Range Guidelines
- Understanding WNAP320 Wireless Security Options
- Installing theWireless Access Point
- Deploying the ProSafe Wireless Access Point
- Mounting the ProSafe Wireless Access Point Using the Wall Mount Kit (Optional)
- Setting Basic IP Options
- Configuring Wireless Settings
- Setting Up and Testing Basic Wireless Connectivity
- Understanding Security Profiles
- 3. Management
- Remote Management
- Remote Console
- Upgrading the Wireless Access Point Software
- Configuration File Management
- Restoring the WNAP320 to the Factory Default Settings
- Changing the Administrator Password
- Enabling the Syslog Server
- Using Activity Log Information
- Viewing General Summary Information
- Viewing Network Traffic Statistics
- Viewing Available Wireless Station Statistics
- Enabling Rogue AP Detection
- Viewing and Saving AP Lists
- 4. Advanced Configuration
- 5. Troubleshooting and Debugging
- No lights are lit on the product family.
- No lights are lit on the access point.
- The Wireless LAN LED does not light up.
- The Wireless LAN activity light does not light up.
- The Ethernet LAN LED is not lit.
- I cannot access the Internet or the LAN with a wireless-capable computer.
- I cannot connect to the WNAP320 to configure it.
- When I enter a URL or IP address, I get a time-out error.
- Using the Restore Factory Settings Button to Restore Default Settings
- A.
- A. Supplemental Information
- C. Compliance Notification
Chapter 5. Troubleshooting and Debugging | 49
ProSafe Wireless-N Access Point WNAP320 Reference Manual
I cannot connect to the WNAP320 to configure it.
Check these items:
• The WNAP320 is installed correctly, LAN connections are OK, and it is powered on.
Check that the LAN port LED is green to verify that the Ethernet connection is OK.
• The default configuration of the WNAP320 is for a static IP address of 192.168.0.100 and
a subnet mask of 255.255.255.0 with DHCP disabled. Make sure that your network
configuration settings are correct.
• If you are using the NetBIOS name of the WNAP320 to connect, ensure that your
computer and the WNAP320 are on the same network segment or that there is a WINS
server on your network.
• If your computer is set to “Obtain an IP address automatically” (DHCP client), restart it.
• If your computer uses a fixed (static) IP address, ensure that it is using an IP address in
the range of the WNAP320. The default IP address is 192.168.0.100, and the default
subnet mask is 255.255.255.0.