User's Manual
Table Of Contents
- ProSafe Wireless-N Access Point WNAP320
- Contents
- 1. Introduction
- 2. Installation and Configuration
- Wireless Equipment Placement and Range Guidelines
- Understanding WNAP320 Wireless Security Options
- Installing theWireless Access Point
- Deploying the ProSafe Wireless Access Point
- Mounting the ProSafe Wireless Access Point Using the Wall Mount Kit (Optional)
- Setting Basic IP Options
- Configuring Wireless Settings
- Setting Up and Testing Basic Wireless Connectivity
- Understanding Security Profiles
- 3. Management
- Remote Management
- Remote Console
- Upgrading the Wireless Access Point Software
- Configuration File Management
- Restoring the WNAP320 to the Factory Default Settings
- Changing the Administrator Password
- Enabling the Syslog Server
- Using Activity Log Information
- Viewing General Summary Information
- Viewing Network Traffic Statistics
- Viewing Available Wireless Station Statistics
- Enabling Rogue AP Detection
- Viewing and Saving AP Lists
- 4. Advanced Configuration
- 5. Troubleshooting and Debugging
- No lights are lit on the product family.
- No lights are lit on the access point.
- The Wireless LAN LED does not light up.
- The Wireless LAN activity light does not light up.
- The Ethernet LAN LED is not lit.
- I cannot access the Internet or the LAN with a wireless-capable computer.
- I cannot connect to the WNAP320 to configure it.
- When I enter a URL or IP address, I get a time-out error.
- Using the Restore Factory Settings Button to Restore Default Settings
- A.
- A. Supplemental Information
- C. Compliance Notification
Chapter 5. Troubleshooting and Debugging | 45
5
5. Troubleshooting and Debugging
This chapter provides information about troubleshooting your ProSafe Wireless-N Access Point
WNAP320. After each problem description, instructions are given to help you diagnose and
solve the problem. For the common problems listed, go to the section indicated.
• Is the WNAP320 on?
• Have I connected the product family correctly?
• I cannot remember the product family’s configuration password.
Go to Changing the Administrator Password on page 29.
Note: For up-to-date WNAP320 installation details and troubleshooting
guidance visit http://kbserver.netgear.com/products.
If you have trouble setting up your WNAP320, check the tips below.