User Manual

28 Troubleshooting
If the error persists, you have a hardware problem and should contact technical support.
• Power Light Blinks Green Slowly and Continuously (Case 1). The router firmware is
corrupted or system initialization has failed.
To restore your firmware:
a. Make sure your PC is connected to your router and the router is powered on.
b. Download the firmware from the NETGEAR support page.
c. Follow the instructions to restore your firmware.
d. After firmware recovery is complete, follow the prompts to restore your configuration
settings.
• Power Light Continues to Blink Slowly and Continuously (Case 2). If the power light
continues to blink for over 1 minute after powering on the router:
a. Turn the power off and back on to see if the router recovers.
b. Clear the router’s configuration to factory defaults. This will set the router’s IP address to
192.168.1.1. This procedure is explained in “Restoring the Default Password and
Configuration Settings” on page 36.
If the error persists, you might have a hardware problem and should contact technical support.
• Internet or LAN Port Lights Not On. If either the LAN or Internet lights do not light when
the Ethernet connection is made, check the following:
a. Make sure that the Ethernet cable connections are secure at the router and at the computer.
b. Make sure that power is turned on to the connected computer.
c. Be sure you are using Ethernet cables like the cable that was supplied with the wireless-N
router.
See “Connecting Your Wireless-N Router” on page 11 for instructions.
For more information on WPS functionality and advanced features, see the online User Manual.
Troubleshooting Login Problems
If you are unable to log in to the wireless-N router, check the following:
• If you are using an Ethernet-connected computer, check the Ethernet connection between the
computer and the router as described in “Checking Basic Router Functions” on page 27.