User's Manual

Wireless Router Setup Manual
28 Troubleshooting
Troubleshooting Login Problems
If you are unable to log in to the wireless router, check the following:
• If you are using an Ethernet-connected computer, check the Ethernet connection between the
computer and the router as described in “Checking Basic Router Functions” on page 26.
Internet light stays
amber.
When the router is turned on, the Internet light turns amber for about 20 seconds
and then turns green. If the light does not turn green, the router has a problem.
If the Internet light is still amber 1 minute after turning on power to the router:
1. The Internet is not accessible. Confirm that you have the correct internet
setting.
2. Clear the router’s configuration to factory defaults. This will set the router’s IP
address to 192.168.1.1. This procedure is explained in “Restoring the
Default Password and Configuration” on page 36.
3. Turn the power off and back on to see if the router recovers.
Internet or LAN port lights
are off.
If either the LAN or Internet lights do not light when the Ethernet connection is
made, check the following:
1. Make sure that the Ethernet cable connections are secure at the router and
at the computer.
2. Make sure that power is turned on to the connected computer.
3. Be sure you are using Ethernet cables like the cable that was supplied with
the wireless router.
See “Connecting Your Wireless Router” on page 9 for instructions.
WPS push-button blinks
amber after setting WPS
security.
Check the following:
1. Make sure that you are using the push-button and not the router’s built-in
registrar (see “Using Push 'N' Connect (WPS) to Configure Your Wireless
Network” on page 21).
2. Check that PIN verification has succeeded for the WPS-enabled device you
are connecting to the router.
3. Make sure you have not pushed the push-button after disabling the WPS
function (you logged into the router and disabled this previously).
4. Check that the router is not in the temporary AP setup locked state (if you are
using the wireless repeater function).
For more information about WPS security and advanced features, see the online
User Manual.
Table 1. Troubleshooting LED Behavior (continued)