User Manual Part 2

ProSafe Wireless-N VPN Firewall SRXN3205 Reference Manual
Troubleshooting 12-7
v1.0, July 2008
Restoring the Default Configuration and Password
This section explains how to restore the factory default configuration settings, changing the VPN
firewall’s administration password to password and the IP address to 192.168.1.1. You can erase
the current configuration and restore factory defaults in two ways:
• Use the Erase function of the VPN firewall (see “Settings Backup and Firmware Upgrade” on
page 9-13).
• Use the reset button (Factory Defaults) on the front panel of the VPN firewall. Use this method
for cases when the administration password or IP address is not known.
To restore the factory default configuration settings without knowing the administration password
or IP address, you must use the reset button on the rear panel of the VPN firewall.
To restore the factory defaults:
1. Press and hold the Factory Defaults (reset button) until the Test LED turns on and begins to
blink (about 10 seconds).
Use a slender pointed object, such as an ink pen or paper clip, to press and hold the reset
button (Factory Defaults).
2. Release the reset button (Factory Defaults) and wait for the VPN firewall to reboot.
Problems with Date and Time
The Administration > Time Zone menu displays the current date and time of day. The VPN
firewall uses the Network Time Protocol (NTP) to obtain the current time from one of several
Network Time Servers on the Internet. Each entry in the log is stamped with the date and time of
day. Problems with the date and time function can include:
• Date shown is January 1, 2000. Cause: The VPN firewall has not yet successfully reached a
Network Time Server. Verify your Internet access settings are configured correctly. If you
have just completed configuring the VPN firewall, wait at least five minutes and check the
date and time again.
• Time is off by one hour. Cause: The VPN firewall does not automatically sense Daylight
Savings Time. Check the Time Zone menu, and check or uncheck the box marked “Adjust for
Daylight Savings Time”.