NF18MESH Quick Start Guide FTTN/B Connections
What’s in the box 1 x NF18MESH CloudMesh Gateway 1 x RJ45 Ethernet Cable 1 x RJ11 Telephone Cable 1 x Power Supply (12V/2A) 1 x Quick Start Guide 1 x Warranty Card 1x End User License Agreement Tangerine Telecom © 2022 | FTTN/B Connections tangerinetelecom.com.
safety information Please read before use Tangerine Telecom © 2022 | FTTN/B Connections tangerinetelecom.com.
Location The gateway is designed for indoor use only. Place the gateway in a central location for the best WiFi performance. Airflow • Do not restrict airflow around the gateway. • The gateway is air cooled and may overheat where airflow has been restricted. • Always allow minimum clearance of 5cm around all sides and the top of the gateway. • The gateway may become warm during normal use. Do not cover, do not put in an enclosed space, do not put under or behind large items of furniture.
Power Supply Always use only the power supply unit that came with the gateway. You should immediately stop using the power supply unit if the cable or power supply unit is damaged. Service There are no user-serviceable components in the gateway. Do not attempt to disassemble, repair, or modify the gateway. Small Children Do not leave the gateway and its accessories within the reach of small children or allow them to play with it.
RF Exposure The gateway contains a transmitter and a receiver. When it is on, it receives and transmits RF energy. The gateway conforms with the radio frequency (RF) exposure limits adopted by the Australian Communications and Media Authority Radiocommunications (Electromagnetic Radiation - Human Exposure) Standard 2014, when used at a distance of not less than 20 cm from the body.) Product Handling • Always treat the gateway and its accessories with care and keep it in a clean and dust-free place.
Getting Started Pre-configured? If you received the Netcomm NF18MESH modem from Tangerine, the device will be pre-configured. Follow the steps specific to your FTTN/B NBN connection on the following pages to get connected. Tangerine Telecom © 2022 | FTTN/B Connections tangerinetelecom.com.
How to CONNECT your Netcomm modem: FTTN/B Connections Tangerine Telecom © 2022 | FTTN/B Connections tangerinetelecom.com.
Getting Started Step 1 Locate the telephone wall socket in your property that has been activated for NBN. Please note that there may be multiple telephone wall sockets in your property. Step 2 Disconnect all equipment from your telephone sockets. This includes phones and fax machines plugged in around the property. These devices will interfere with the NBN signal Step 3 Connect your modem to the telephone wall socket using the DSL port on the back of the Netcomm modem and power it on.
Step 4 After you have connected the modem to the wall socket and powered it up, wait up to five minutes, after which the lights on the modem should stop flashing and become steady. This shows you that you have successfully connected the modem to the line that NBN is active on. If they don’t not stop flashing, you should try alternative telephone wall sockets in the property until it does. Once successfully connected to the network, the Power, WAN & WiFi 2.4 – 5 lights will display a steady green light.
How to connect a NF18MESH modem That is not pre-configured Tangerine Telecom © 2022 | FTTN/B Connections tangerinetelecom.com.
Tangerine Telecom © 2022 | FTTN/B Connections tangerinetelecom.com.
Logging in to the web interface 1. Complete a factory reset of the modem 2. Open web browser (such as Mozilla Firefox or Google Chrome), type http://cloudmesh.net into the address bar and press Enter. If you encounter difficulties connecting, type http://192.168.20.1 and press Enter. 3. At the login screen Type admin into the Username field. In the Password field, enter the password printed on the gateway label (affixed to the back panel of the gateway) then click the Login > button.
using the first-time setup wizard Upon first login The gateway displays the first-time setup wizard. We recommend using the wizard to configure your Internet connection. Click the Yes, start the setup wizard button. Tangerine Telecom © 2022 | FTTN/B Connections tangerinetelecom.com.
using the first-time setup wizard 1. Under Internet Services select VDSL. 2. Under Connection Type select PPPoE. 3. Enter the details Enter the details required for your specific Connection Type. Tangerine Telecom © 2022 | FTTN/B Connections tangerinetelecom.com.
using the first-time setup wizard wireless 1. On this page You can configure the wireless networks of the gateway, Enter the Network Name (the name displayed on client devices when they scan for wireless networks), the Security Key Type (encryption type) and the WiFi password. 2. When you have finished click the Next > button. Tangerine Telecom © 2022 | FTTN/B Connections tangerinetelecom.com.
using the first-time setup wizard phone 1. Configuration of VoIP telephone is optional If you do not intend to use a telephone handset with the gateway, click the Next > button to skip this section 2. To configure a telephone Enter the details into the fields shown for each line you wish to use. If you do not know the values to enter, contact Tangerine. click the Next > button when you have finished. Tangerine Telecom © 2022 | FTTN/B Connections tangerinetelecom.com.
using the first-time setup wizard gateway security 1. We highly recommend that you configure a new username and password to access the gateway. 2. Usernames and passwords are case sensitive can be up to 16 characters in length and may comprise letters, special characters and numbers without spaces. When you have finished entering the new credentials, click the Next > button. Tangerine Telecom © 2022 | FTTN/B Connections tangerinetelecom.com.
using the first-time setup wizard timezone 1. Specify the timezone where the gateway is located for correct time keeping and the log-keeping function of the gateway. 2. Click the Next > button when you have chosen the correct timezone. Tangerine Telecom © 2022 | FTTN/B Connections tangerinetelecom.com.
using the first-time setup wizard SUMMARY 1. The wizard displays a summary of the entered information Check that the details are correct. If they are correct, click the Finish > button. If they are not, click the < Back button to go back to the relevant screen to make changes. 2. When you click the Finish > button the gateway returns you to the SUMMARY page. Tangerine Telecom © 2022 | FTTN/B Connections tangerinetelecom.com.
