User manual

LED Indicators 25
Doc: HMSI-168-92 Rev: 3.00Netbiter EasyConnect Gateway User Manual
3.5.2 RS485 / RS232
3.5.3 Uplink/WAN
3.5.4 Modem
3.5.5 Gateway
3.5.6 Power
Indication Meaning
Off RS485 / RS232 port not in use
Green (steady) RS485 / RS232 port enabled in Netbiter Argos
Red (steady) Port failure
• Contact Netbiter support.
Green (steady) Connected to Netbiter Argos
Red (steady) Invalid network settings
• DHCP: Check that there is a working DHCP server on the network.
• Static IP: Check that the IP address, default gateway and DNS are correctly set.
• If a proxy is used, check that the proxy settings are correct.
Red (flashing) No connection to Netbiter Argos
• Check the network settings.
• If a proxy is used, check that the proxy settings are correct.
• Check that port 443 is open in the firewall.
Indication Meaning
Off Unit is operating normally
Red (1 flash)
SIM card not registered on HMS home network
a
• Check that the SIM card is correctly inserted and undamaged, and PIN code is disabled.
• Check that there is mobile network coverage for your operator.
a. The Netbiter SIM card will automatically connect to a network in the global HMS “home network” group of network
operators. A list of these operators can be found at the Netbiter support website, www.netbiter.com/support.
Red (2 flashes) Invalid network settings
• Check that the APN (Access Point Name) has been set in Netbiter Argos.
Red (3 flashes) No connection to Netbiter Argos
• Check that the mobile network provider grants access to port 5222.
Indication Meaning
Off No power, or unit is starting up
Green (steady) Unit is operating normally
Green (flashing) Firmware update in progress
Red (steady) Hardware failure
• Contact Netbiter support.
Red (flashing) Application failure
• Contact Netbiter support.
Indication Meaning
Off No power
Green (steady) Unit has power