User manual

LED Indicators 20
Doc: HMSI-168-92 Rev: 3.00Netbiter EasyConnect Gateway User Manual
3.3 Netbiter EC250
3.3.1 Module Status
DuringstartuptheModuleStatusLEDwillfirstshowredandthensteadygreen.Itwill
takeapproximately40secondsfortheunittocompletethestartupsequence.
TheModuleStatusLEDthenalternatesbetweendisplayingsystemstatusandmobilenet‐
worksignalstrengthfor2secondseachina4–second
cycle.Ifamobilenetworkconnection
hasnotbeensetup,theLEDwillstayunlitduringthesecondpartofthecycle.
System Status
Signal Strength
Indication Meaning
Off Unit is operating normally
Red / Green (steady) Unit is starting up (ca. 40 seconds)
Red (1 flash)
SIM card not registered on HMS home network
a
• Check that the SIM card is correctly inserted and undamaged, and PIN code is disabled.
• Check that there is mobile network coverage for your operator.
a. The Netbiter SIM card will automatically connect to a network in the global HMS “home network” group of network
operators. A list of these operators can be found at the Netbiter support website, www.netbiter.com/support
.
Red (2 flashes) Invalid network settings
Mobile
• Check that the APN (Access Point Name) has been set in Netbiter Argos.
Ethernet
• DHCP: Check that there is a working DHCP server on the network.
• Static IP: Check that the IP address, default gateway and DNS are correctly set.
• If a proxy is used, check that the proxy settings are correct.
Red (3 flashes) No connection to Netbiter Argos
Mobile
• Check that the APN (Access Point Name) has been set in Netbiter Argos.
• Check that the mobile network provider grants access to port 5222.
Ethernet
• Check the network settings.
• If a proxy is used, check that the proxy settings are correct.
• Check that at least one of ports 443, 80 or 5222 are open in the firewall.
Indication Meaning
Green (1 flash) Poor mobile network signal
• Check that the antenna is correctly installed and pointing upwards.
• Use an external antenna. Try different antenna placements to get an optimal signal.
Green (2 flashes) Acceptable mobile network signal
Green (3 flashes) Good mobile network signal