User manual

LED Indicators 19
Doc: HMSI-168-92 Rev: 3.00Netbiter EasyConnect Gateway User Manual
3.2 Netbiter EC220
WhenpowerisappliedalltheLEDindicatorswillbelitwhilethegatewayisstartingup.
Afterthestartupsequencehascompletedtheywillindicatesystemstatus.
3.2.1 Power
3.2.2 Status
3.2.3 Running
3.2.4 GSM Signal
Indication Meaning
Off No power
Green (steady) Unit has power
Indication Meaning
Off Unit is operating normally
Red (1 flash)
SIM card not registered on HMS home network
a
• Check that the SIM card is correctly inserted and undamaged, and PIN code is disabled.
• Check that there is mobile network coverage for your operator.
a. The Netbiter SIM card will automatically connect to a network in the global HMS “home network” group of network
operators. A list of these operators can be found at the Netbiter support website, www.netbiter.com/support.
Red (2 flashes) Invalid network settings
• Check that the APN (Access Point Name) has been set in Netbiter Argos.
Red (3 flashes) No connection to Netbiter Argos
• Check that the mobile network provider grants access to port 5222.
Indication Meaning
Off Contact Netbiter support
Green (flashing) Unit is operating normally
Indication Meaning
Off Contact Netbiter support
Green (1 flash) Poor mobile network signal
• Check that the antenna is correctly installed and pointing upwards.
• Use an external antenna. Try different antenna placements to get an optimal signal.
Green (2 flashes) Acceptable mobile network signal
Green (3 flashes) Good mobile network signal