User manual

Doc: HMSI-27-240, Rev: 1.2
Netbiter Remote Access User Manual
Chapter 2
2. Installing Netbiter EasyConnect
Before the Netbiter EasyConnect Gateway can be used for Remote Access, the unit must be registered
and activated at Netbiter Argos. This can be done in one of two ways:
• By using the Netbiter EasyConnect Gateway to create a completely new user account at
Netbiter Argos. See Chapter 3.
• By adding the Netbiter EasyConnect Gateway to an existing account at Netbiter Argos. See
Chapter 4.
2.1. What is Netbiter Argos
Netbiter Argos is a data center, i.e., a secure hosting service where data from connected field systems
(Netbiter Gateways + connected devices) is stored and accessed. Netbiter Argos is also a central com-
ponent of Remote Access. The data center is securely hosted by HMS, with redundant servers in several
locations. Access to Netbiter Argos is via a standard web browser.
2.1.1. Select the Netbiter Argos Service
Netbiter Argos provides several different services, each containing a number of functions and features.
The following are available:
• View and Control (V&C) - this service is automatically available to all new accounts, i.e. when
registering a single Netbiter gateway. View and control provides access to the basic remote man-
agement functions such as logging, live values and alarms.
• Remote Access - this is the mode discussed in this manual. It supports access to connected
devices via secure tunnels over the Internet or via cellular 2G/3G networks. This functionality
is model-specific (EC310 and EC350).
• Manage and Analyze (M&A) - this extended Netbiter service is intended for use with two or
more Netbiter Gateways. This Netbiter service provides access to all of the other available
features, including:
- Project organization and management of multiple sites
- Possibility to add and manage users
- Adding multiple Netbiter Gateways
- Reports
- Netbiter Argos API for integration with third party or custom software applications
Note that the View and Control service can only contain a single Netbiter gateway, and that this is
always the default service when creating a new account at Netbiter Argos.
If you need to upgrade your account at Netbiter Argos to M&A, please contact your sales channel
to purchase a subscription key. Further information on the actual upgrade process can be found
in the Netbiter Argos Administration Manual.