User manual

Doc: HMSI-27-240, Rev: 1.2

Netbiter Remote Access User Manual

Preface

P. About This Document

This manual describes the installation and configuration of the Netbiter Remote Access service.

For further information, documentation etc, please visit www.netbiter.com.

P.1 Related Documents

P.2 Document History

Revision List

P.3 Conventions & Terminology

The following conventions are used throughout this manual:

• Numbered lists provide sequential steps

• Bulleted lists provide information, not procedural steps

P.3.1 Glossary

P.4 Support

For general contact information and support, please refer to the contact and support pages at

support.netbiter.com

Document Author

Netbiter Argos Administration Manual HMS

Netbiter EasyConnect User Manual HMS

Netbiter EasyConnect Installation Guide HMS

Revision Date Author(s) Chapter(s) Description

1.2 Nov 2014 SDa 1

Updates for proxy server support, Netbiter Services.

Added info on signal strength LED indication.

1.1 August 2014 SDa Multiple Updates for Netbiter Services.

1.0 March 2014 SDa Initial release

Word Explanation

(Field) system The combination of 1 Netbiter EasyConnect Gateway + all the devices connected to it.

Device A piece of equipment connected to a Netbiter EasyConnect Gateway, via a serial port or Ether-

net port. Examples are PLC’s, genset controllers, tank sensors, etc.

Tunnel A protected “wrapper” for making connections to remote devices/networks. A tunnel may pro-

vide security over an insecure network, and/or compatibility over a network that is incompati-

ble. A tunnel may contain multiple channels, see below.

Channel An individual connection from 1 device to another device/network within a network tunnel. A

channel may be point-to-point (device to device), or it may be device-to-network, see Network

Bridge below.

Network Bridge A network bridge provides access to multiple destinations on the remote network. Also known

as VPN (Virtual Private Network).

WAN Wide Area Network. A large network spanning multiple locations and/or entities, often utilizing

other networks (e.g. the Internet) to connect its various parts. The private network of an inter-

national enterprise with facilities in multiple locations is an example of a WAN.

LAN Local Area Network. A network relatively limited in scope, both geographically and in terms of

numbers of nodes/clients. A corporate network limited to a single site is an example of a LAN.