User's Manual

What is the Netatmo WELCOME?
WELCOME is a smart home security camera that recognizes faces thanks to its face recognition
technology embedded. WELCOME sends the name of people it sees directly to your smartphone.
It works with a companion app (downloadable for smartphone or accessible through any web
browser). In app you can access three information:
- Who is home/away
- Watch livestreaming.
- Play back video events stored in the camera.
It is a stand-alone product and do not need another Netatmo product to run properly.
How does it all work?
When the Netatmo WELCOME camera is on, it films permanently its environment. The camera records
footage only when it detects a particular event. 3 types of events can be distinguished:
1) known people;
2) unknown faces;
3) movements;
Video processing is done locally by the processors of the camera.
All footages recorded by the camera are stored locally, in the embedded SD card.
Using your Wi-Fi access point (or the wired Ethernet), the camera sends events information (time,
snapshot, type of event) to your personal online Netatmo account.
When you launch the Netatmo WELCOME App, those information are downloaded from your personal
Netatmo account and displayed by the App.
If you want to visualize one event’s footage in particular, a secure connection (Https + VPN) is
established between your camera and your own smartphone/computer.