User Manual

Discovering Networks and Access Points
20
• Information is taken from the HE Capabilities in the
beacon.
• This field is available only for 802.11ax APs.
Locate: Tap thi
s button to open the Locate screen and
physically locate an access point. See “Locating an Access
Point, Client, or Interferer,” page 74.
Connect: Tap this button to connect to the access point and
run a Connection test. See “Running a Connect to Network
or Connect to AP Test,” page 68.
Capture: Tap this button to open the Capture screen and
start a packet capture on the selected AP. See “Creating a
Standalone Packet Capture,” page 97.
Troubleshoot: If the Tester Does Not Discover
an Access Point or Network
If the tester cannot hear an access point, consider the
following possible causes:
• The tester cannot hear the access point because you are
too
far away.
• The access point does not beacon when the tester is
listening to the channel t
hat the access point uses.
• The tester cannot hear the access point because the
signal cannot
go through a wall or some other barrier.
• There is too much interference on the channel that the
access point uses.
Select Channels from the Home
Screen to view the interference from non-802.11 sources
on the channel.
• A filter is active on the current screen that is filtering out
one or more APs. Tap to clear the filter.
• Other configuration settings do not match the AP
cha
racteristics (band, channel, etc.).
• The Interferers Only Scan setting is enabled in
Settings > Interferer Settings.