User Manual
Table Of Contents
- User Manual
- LEGAL NOTIFICATION
- Table of Contents
- List of Figures
- 1. Introduction
- 2. AirCheck G2 Tester Physical Features
- 3. The AirCheck G2 Home Screen
- 4. Discovering Networks and Access Points
- 5. Viewing Channel Usage
- 6. Discovering Clients
- 7. Detecting Interferers
- 8. Using AutoTest to Diagnose Your Network Health
- 9. Conducting a Site Survey Using AirMapper
- 10. Testing Ethernet for Access Point Backhaul
- 11. Companion Services
- 12. Customizing the Tester for your Network
- 13. Verifying Connectivity and Coverage
- 14. Locating an Access Point, Client, or Interferer
- 15. Performing a Network Roaming Test and AP Range Test
- 16. Conducting iPerf Performance Testing
- 17. Saving Test Sessions, Packet Captures, and Screenshots
- 18. Managing Files on the AirCheck G2 Tester
- 19. All AirCheck G2 Settings
- 20. Maintenance
- 21. Specifications and Compliance
- Appendix A: Quick Reference: Examining your Network Health
- How is my Network Quality?
- What is in the Wireless Environment?
- Can Devices Connect to My Network?
- What is Causing Slow Network Performance or Dropped Connections?
- Are There Security Risks in My Network?
- Where is an Access Point?
- What Networks or Access Points Come into Range as I Move?
- How Can I Document My Network and My Test Session?
Maintenance
127
Updating the AirCheck G2 Firmware
Starting with AirCheck G2 release version 3.0, you have two
options for updating your firmware: Update by downloading
the installation file from Link-Live Cloud Service or update
using AirCheck G2 Manager.
How to: Update Firmware over Link-Live
Once your AirCheck G2 is claimed to Link-Live, tap the Check
for Software Update button on the Link-Live Settings screen
to find out if a software update is available to download and
install from Link-Live. If an update is available, a pop-up
dialog displays the version number and prompts you to
confirm if you want to install.
See “Introduction to Link-Live Cloud Service,” page 55.
See “Link-Live Settings,” page 109.
How to: Update Firmware With AirCheck G2 Manager
1
Download the AirCheck G2 update file from the NetAlly
web site (NetAlly.com/AirCheck), or contact NetAlly to
get the update.
2
Save the file to your PC.
3
Ensure the latest version of AirCheck G2 Manager
software is installed on your PC. (Download from your
Link-Live account at
https://app.link-live.com/downloads.)
4
Start AirCheck G2 Manager on your PC.
5
Turn on the tester.
6
Use the USB cable supplied with the tester to connect
the tester to the PC.
7
In AirCheck G2 Manager, select Device Info, and click the
button to “Update AirCheck G2 Firmware...”
NOTES:
• The update does not begin if the battery in the
AirCheck
G2 is too low. You must plug into AC power
to charge the battery before updating.
• The power key is disabled during a software update.
8
Browse for the update file (.acfx) on your PC, and open it.
After receiving the files, the tester disconnects from the PC,
installs the updates, and restarts. The tester displays status
messages as it updates. Once the tester reboots and the
Home Screen appears, it is ready for use.
Exporting a Troubleshooting Log
NOTE: The USB drive must be formatted to use a FAT32 or
exFAT file system. NTFS systems will not work properly.
1
Plug a USB into USB Port 3 of the AirCheck G2 (see Figure
1).
2
Go to Settings > Device Settings.