Brochure

AllyCare Premium Support Services
AllyCare is a comprehensive support and maintenance service for NetAlly’s Network Tools
and AirMagnet® soware that oers significant value over standard warranty. Membership
of AllyCare can be purchased as either a 1-year membership or a value-added 3-year
membership.
Benefits of AllyCare:
• Soware Upgrades / Updates • AllyCare-Enabled Product Features
• Unit Repair/Replacement** • Accessory Replacement***
• Priority Technical Support
PRODUCT SUPPORT
SUPPORT & MAINTENANCE
Feature Warranty AllyCare
Latest Soware & Firmware Versions 90-day manufacturing defects only 1 or 3 years
Enhanced Product Features -
✓
Repair Service Covered 1-year manufacturing defects only 1 or 3 years**
Accessory Repairs Covered*** -
✓
Access to Live Technical Support Team
License, installation, registration,
application launch and warranty
repairs only
Warranty support PLUS priority
product functionality and issue
troubleshooting
Knowledge Base Access
✓ ✓
Member Only Promotions -
✓
Online Product “Boot Camps” -
✓
* AllyCare membership may not be available in all countries. Please confirm with your NetAlly representative before purchasing. Refer to the AllyCare Product
Support Services Terms & Conditions for complete coverage and limitations at: www.netally.com/terms-and-conditions
** Covers damage from normal wear and tear (does not cover accidental damage)
*** Applies to defective accessories from the original product purchase
Calibration: NetAlly Network Testers are manufactured to stringent specifications and an automated “self-test” monitors the device’s internal systems. As
such, calibration is not required.
For information about AllyCare Premium support, go to support.netally.com/allycare/