Warranty
THIS LIMITED WARRANTY CONTAINS IMPORTANT INFORMATION 
ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS 
LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
1. WHAT THIS LIMITED WARRANTY COVERS; 
PERIOD OF COVERAGE
Nest Labs, Inc. (“Nest Labs”), 3400 Hillview Avenue, Palo Alto, 
California USA, warrants to the owner of the enclosed product 
that the product contained in this box (“Product”) will be free 
from defects in materials and workmanship for a period of two 
(2) years from the date of delivery following the original retail 
purchase (the “Warranty Period”). If the Product fails to conform 
to this Limited Warranty during the Warranty Period, Nest Labs 
will, at its sole discretion, either (a) repair or replace any defective 
Product or component; or (b) accept the return of the Product 
and refund the money actually paid by the original purchaser 
for the Product. Repair or replacement may be made with a 
new or refurbished product or components, at Nest Labs’ sole 
discretion. If the Product or a component incorporated within it is 
no longer available, Nest Labs may, at Nest Labs’ sole discretion, 
replace the Product with a similar product of similar function. 
This is your sole and exclusive remedy for breach of this Limited 
Warranty. Any Product that has either been repaired or replaced 
under this Limited Warranty will be covered by the terms of this 
Limited Warranty for the longer of (a) ninety (90) days from the 
date of delivery of the repaired Product or replacement Product, 
or (b) the remaining Warranty Period. This Limited Warranty is 
transferable from the original purchaser to subsequent owners, 
but the Warranty Period will not be extended in duration or 
expanded in coverage for any such transfer.
2. TOTAL SATISFACTION RETURN POLICY
If you are the original purchaser of the Product and you are not 
satisfied with this Product for any reason, you may return it in its 
original condition within thirty (30) days of the original purchase 
and receive a full refund.
3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT 
TO CLAIM UNDER THIS LIMITED WARRANTY
Before making a claim under this Limited Warranty, the owner 
of the Product must (a) notify Nest Labs of the intention to claim 
by visiting nest.com/support during the Warranty Period and 
providing a description of the alleged failure, and (b) comply with 
Nest Labs’ return shipping instructions. Nest Labs will have 
no warranty obligations with respect to a returned Product if it 
determines, in its reasonable discretion after examination of 
the returned Product, that the Product is an Ineligible Product 
(defined below). Nest Labs will bear all costs of return shipping 
to owner and will reimburse any shipping costs incurred by the 
owner, except with respect to any Ineligible Product, for which 
owner will bear all shipping costs.
4. WHAT THIS LIMITED WARRANTY DOES NOT COVER
This Limited Warranty does not cover the following (collectively 
“Ineligible Products”): Products marked as “sample” or “Not for 
Sale”, or sold “AS IS”; or Products that have been subject to: (a) 
modifications, alterations, tampering, or improper maintenance 
or repairs; (b) handling, storage, installation, testing, or use not  
in accordance with the User’s Guide, Placement Guidelines,  
Nest Labs, Inc.
Limited Warranty
Nest Cam
TM




