Owner's Manual

12
Nest Labs, Inc.
Limited Warranty
Nest Cam IQ
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THIS LIMITED WARRANTY CONTAINS IMPORTANT INFORMATION
ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS
LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
1. WHAT THIS LIMITED WARRANTY COVERS;
PERIOD OF COVERAGE
Nest Labs, Inc. (“Nest Labs”), 3400 Hillview Avenue, Palo Alto,
California USA, warrants to the owner of the enclosed product
that the product contained in this box (“Product”) will be free
from defects in materials and workmanship for a period of two
(2) years from the date of delivery following the original retail
purchase (the “Warranty Period”). If the Product fails to conform
to this Limited Warranty during the Warranty Period, Nest
Labs will, at its sole discretion, either (a) repair or replace any
defective Product or component; or (b) accept the return of the
Product and refund the money actually paid by the original
purchaser for the Product. Repair or replacement may be made
with a new or refurbished product or components, at Nest
Labs’ sole discretion. If the Product or a component incorporated
within it is no longer available, Nest Labs may, at Nest Labs’
sole discretion, replace the Product with a similar product of
similar function. This is your sole and exclusive remedy for
breach of this Limited Warranty. Any Product that has either
been repaired or replaced under this Limited Warranty will
be covered by the terms of this Limited Warranty for the longer
of (a) ninety (90) days from the date of delivery of the repaired
Product or replacement Product, or (b) the remaining Warranty
Period. This Limited Warranty is transferable from the original
purchaser to subsequent owners, but the Warranty Period will
not be extended in duration or expanded in coverage for any
such transfer.
2. TOTAL SATISFACTION RETURN POLICY
If you are the original purchaser of the Product and you are not
satisfied with this Product for any reason, you may return
it in its original condition within thirty (30) days of the original
purchase and receive a full refund.
3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU
WANT TO CLAIM UNDER THIS LIMITED WARRANTY
Before making a claim under this Limited Warranty, the owner
of the Product must (a) notify Nest Labs of the intention to
claim by visiting nest.com/support during the Warranty Period
and providing a description of the alleged failure, and (b) comply
with Nest Labs’ return shipping instructions. Nest Labs will have
no warranty obligations with respect to a returned Product
if it determines, in its reasonable discretion after examination
of the returned Product, that the Product is an Ineligible Product
(defined below). Nest Labs will bear all costs of return shipping