Installation Guide
12
Nest Labs, Inc. 
Limited Warranty 
Nest Cam Outdoor
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THIS LIMITED WARRANTY CONTAINS IMPORTANT INFORMATION 
ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS 
LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
1. WHAT THIS LIMITED WARRANTY COVERS; 
PERIOD OF COVERAGE
Nest Labs, Inc. (“Nest Labs”), 3400 Hillview Avenue, Palo Alto, 
California USA, warrants to the owner of the enclosed product 
that the product contained in this box (“Product”) will be free 
from defects in materials and workmanship for a period of two 
(2) years from the date of delivery following the original retail 
purchase (the “Warranty Period”). If the Product fails to conform 
to this Limited Warranty during the Warranty Period, Nest 
Labs will, at its sole discretion, either (a) repair or replace any 
defective Product or component; or (b) accept the return of the 
Product and refund the money actually paid by the original 
purchaser for the Product. Repair or replacement may be made 
with a new or refurbished product or components, at Nest 
Labs’ sole discretion. If the Product or a component incorporated 
within it is no longer available, Nest Labs may, at Nest Labs’ 
sole discretion, replace the Product with a similar product of 
similar function. This is your sole and exclusive remedy for 
breach of this Limited Warranty. Any Product that has either 
been repaired or replaced under this Limited Warranty will 
be covered by the terms of this Limited Warranty for the longer 
of (a) ninety (90) days from the date of delivery of the repaired 
Product or replacement Product, or (b) the remaining Warranty 
Period. This Limited Warranty is transferable from the original 
purchaser to subsequent owners, but the Warranty Period will 
not be extended in duration or expanded in coverage for any 
such transfer.
2. TOTAL SATISFACTION RETURN POLICY
If you are the original purchaser of the Product and you are not 
satisfied with this Product for any reason, you may return 
it in its original condition within thirty (30) days of the original 
purchase and receive a full refund.
3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU 
WANT TO CLAIM UNDER THIS LIMITED WARRANTY
Before making a claim under this Limited Warranty, the owner 
of the Product must (a) notify Nest Labs of the intention to 
claim by visiting nest.com/support during the Warranty Period 
and providing a description of the alleged failure, and (b) comply 
with Nest Labs’ return shipping instructions. Nest Labs will have 
no warranty obligations with respect to a returned Product 
if it determines, in its reasonable discretion after examination 
of the returned Product, that the Product is an Ineligible Product 
(defined below). Nest Labs will bear all costs of return shipping 










