User manual

Nero Recode Service • 85
9.1.6 I created an MPEG-4 file but I only have one soundtrack. What
went wrong?
Unlike DVD-Video titles, which may have a number of soundtracks (and subtitles)
MPEG-4 files made with Nero Recode 2 only have one soundtrack (and one set
of subtitles).
9.1.7 I would like to obtain a newer version of Nero Recode 2. Where
can I find out if an update is available and download it?
You can find all the updates and test versions of other Nero AG products at
http://www.nero.com
. Nero Recode 2 forms part of NeroVision Express 3 and
updates are only possible for the entire product package – in other words, an
individual update is not possible.
9.1.8 Where can I get help with technical problems?
In the event of any technical problem we recommend contacting our support
system at http://englishsupport.nero.com/
. If you do not find an answer to your
problem there, you can contact our support service by fax [phone]),
e-mail ([e-mail]
) or via our hotline [phone]; charge: € 1.86
per minute can be reached from within Germany only).