User manual

Nero Recode Service • 84
9 Service
9.1 FAQs
9.1.1 The copied DVD does not contain the audio tracks I selected.
What did I do wrong?
Nero Recode 2 can only copy audio tracks that are present on the original DVD.
If the soundtracks you selected in your import profile are not present on the DVD,
they will not have been available on the original, either. Please check the 'Audio'
tab to see which soundtracks exist.
9.1.2 The copied DVD does not contain the subtitles I selected. What
did I do wrong?
Nero Recode 2 can only copy those subtitles that are present on the original
DVD. If the subtitles that you selected in your import profile are not present on the
DVD, they will not have been present on the original, either. Please check the
'Subpicture' tab to see which subtitles exist.
9.1.3 The DVD I made does have a DTS soundtrack but I cannot hear
any sound. What went wrong during recording?
In order to hear DVDs that have a DTS soundtrack you will need a suitable
decoder that can convert the sounds. This decoder may either be integrated in a
DVD player or in a receiver. If you cannot hear the DTS soundtrack it is likely that
the devices you are using do not support this format.
9.1.4 It takes different lengths of time to recode DVDs, depending on
the DVD involved. Why is that?
The more a DVD is recoded before burning, the longer Nero Recode 2 needs to
carry out the process.
9.1.5 I have inserted a DVD and want to copy it but Nero Recode 2
does not recognize it. What am I doing wrong?
Nero Recode 2 only copies and recodes DVDs that are not copy-protected.
Copy-protected DVDs will not be read by Nero Recode 2. You probably inserted
a DVD that was copy-protected.