User Guide

9.1.6 I created an MPEG-4 file but I only have one soundtrack. What
went wrong?
Unlike DVD-Video titles, which may have a number of soundtracks (and subtitles)
MPEG-4 files made with Nero Recode 2 only have one soundtrack (and one set
of subtitles).
9.1.7 I would like to obtain a newer version of Nero Recode 2. Where
can I find out if an update is available and download it?
You can find all the updates and test versions of other Ahead products at
http://www.nero.com. Nero Recode 2 forms part of NeroVision Express 2 and
updates are only possible for the entire product package – in other words, an
individual update is not possible.
9.1.8 Where can I get help with technical problems?
In the event of any technical problem we recommend contacting our support
system at
http://englishsupport.nero.com/. If you do not find an answer to your
problem there, you can contact our support service by fax (+49 7248 911 888), e-
mail (techsupport@nero.com) or via our hotline (0190 871086; charge: € 1.86 per
minute can be reached from within Germany only).
Nero Recode Service 75