User Guide

9 Service.............................................................................................. 74
9.1 FAQs.............................................................................................. 74
9.1.1 The copied DVD does not contain the audio tracks I selected. What
did I do wrong?............................................................................... 74
9.1.2 The copied DVD does not contain the subtitles I selected. What did
I do wrong? .................................................................................... 74
9.1.3 The DVD I made does have a DTS soundtrack but I cannot hear
any sound. What went wrong during recording?............................ 74
9.1.4 It takes different lengths of time to recode DVDs, depending on the
DVD involved. Why is that?............................................................ 74
9.1.5 I have inserted a DVD and want to copy it but Nero Recode 2 does
not recognize it. What am I doing wrong?...................................... 74
9.1.6 I created an MPEG-4 file but I only have one soundtrack. What went
wrong? ........................................................................................... 75
9.1.7 I would like to obtain a newer version of Nero Recode 2. Where can
I find out if an update is available and download it?....................... 75
9.1.8 Where can I get help with technical problems?.............................. 75
9.2 Contact.......................................................................................... 76
10 Index.................................................................................................77
Nero Recode Table of contents • 5