Certification Exhibit FCC ID: P2SMRXV3 IC: 4171B-MRXV3 FCC Rule Part: 15.247 IC Radio Standards Specification: RSS-247 ACS Project Number: 16-0202 Manufacturer: Neptune Technology Group Inc. Model: MRX920v3 Manual 5015 B.U.
MRX920™ User’s Manual
MRX920™ User’s Manual
Propriety Rights Notice This manual is an unpublished work and contains the trade secrets and confidential information of Neptune Technology Group Inc., which are not to be divulged to third parties and may not be reproduced or transmitted in whole or part, in any form or by any means, electronic or mechanical for any purpose, without the express written permission of Neptune Technology Group Inc.
correct the interference by one of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. RF Exposure Cet équipement est conforme aux limites d'exposition aux radiations dans un environnement non contrôlé.
Contents 1 Introduction System Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Conventions Used in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Product Support within North America . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Installing MRX900 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Completing the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Initializing the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures Figure 1.1 1.2 2.1 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 3.12 3.13 3.14 3.15 3.16 3.17 3.18 3.19 3.20 3.21 Title Page MRX920 Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 MRX920 Meter Reading Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 MRX920 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures Figure viii Title Page MRX920 User’s Manual
Tables Table 2.1 2.2 2.3 4.1 4.2 Title Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dimensions and Weight of the MRX920 . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Troubleshooting Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Host Software Troubleshooting Table . . . . . . . . . . . . . . . . . . . .
Tables Notes: x MRX920 User’s Manual
Chapter 1 Introduction The MRX920ΤΜ is a compact, portable, mobile data collection device used for meter reading of Neptune radio frequency equipped water meters. It is used in conjunction with the MX900 software to conduct automatic meter reading. The data collected is then communicated to the utility’s billing system. Figure 1.
Introduction • Increased safety and minimized liability exposure The MRX920 is only to be used for in-vehicle purposes. System Operations Operators use the N_SIGHTTM host software to make route assignments for meter readers. The routes to be read are obtained from the utility billing system and placed on a USB flash drive or accessed by use of a Bluetooth connection for the meter readers. Routes are loaded into the MX900 host software.
Introduction About This Manual The MRX920™ User’s Manual describes the system and its features. This manual also provides procedures on how to set up the MRX920, use its MX900 software, exit, and close the unit. This manual contains the following chapters: Chapter Title Description 2 Specifications Provides a section that includes all product specifications, including dimensions, weight, and environmental conditions.
Introduction The Caution icon identifies important information that is critical to ensuring that data stored with the MRX920 is not lost. The Note icon identifies information that clarifies a point within the text. All small caps All bold initial caps + between keys Refers to keys. Examples: ENTER, ALT, TAB Refers to field names, menus, buttons, and menu options. Example: Device field or File menu. Refers to pressing the keys at the same time.
Introduction 2 Select one of the following options. • Press 1 if you have a Technical Support Personal Identification Number (PIN). • Press 2 if you do not have a Technical Support PIN number. 3 Enter the six digit PIN number and press #. 4 Select one of the following options. • Press 2 for Technical Support. • Press 3 for maintenance contracts or renewals. • Press 4 for Return Material Authorization (RMA) for Canadian Accounts.
Introduction Notes: 1-6 MRX920 User’s Manual
Chapter 2 Specifications This chapter provides product specifications, including dimensions, weight, and environmental conditions for the MRX920. Physical Conditions The following table lists the specifications and weight for the MX920 data collection device. Table 2.
Specifications Dimensions and Weight of the MRX920 The MRX920 is light in weight and compact in size. Refer to Table 2.2 and Figure 2.1 for the dimensions and weight of this unit. Table 2.2 Dimensions and Weight of the MRX920 Dimensions Refer to Figure 2.1, measurement in inches. Weight Approximately 5.0 pounds (2.27 kg.) Figure 2.
Specifications Hardware Requirements In order to adequately run the MX900 software, the laptop you use must meet the following minimum specifications: Table 2.3 Hardware Requirements The MRX920 is a mobile data collector designed to be used in a vehicle designated for meter reading. It has been constructed to be used occasionally on a bumpy terrain found in rural meter reading routes. This needs to be considered when choosing a laptop to use with the MRX920.
Specifications 2-10 GPS GPS receiver (mapping package is optional) Physical Specification Weight: 5 lbs MRX920 User’s Manual
Chapter 3 Getting Started This chapter provides an overview of the MRX920 along with software installation and hardware setup instructions including power and antenna connection. This chapter also includes information on how to adjust system settings including keyboard backlighting, display intensity, and the beeper settings. MRX920/MX900 Overview The MRX920 is a portable, mobile data collection device.
Getting Started MRX920 Features The MRX920 consists of a data collection receiver/processing unit and the user’s laptop computer for use in meter reading. See Figure 3.1. The unit features meter reading software designed for simplified route collection. RF status Bluetooth status Power status RF connection USB connection SD card slot Power connection Figure 3.
Getting Started Bluetooth/USB Support The MX900 software supports Bluetooth and USB connection to the current receiver as well as a serial port connection for the legacy model receiver. Bluetooth Support The latest generation MRX920 supports Bluetooth connectivity from the MRX920 unit to the laptop. Only one MRX920 at a time can be bonded to the MX900 host software/PC. USB Connection The MX900 software supports a virtual serial port over USB.
Getting Started Software Installation Installing MRX900 After accepting the License Agreement, the following window appears. Figure 3.2 Installing MRX900 Window Please wait to continue. The installation can take a few minutes. The green progress bar indicates how much time the installation is taking.
Getting Started Completing the Installation When the installation is complete, the following window appears. Figure 3.3 InstallShield Wizard Completed Window Click Finish to close the InstallShield Wizard. Initializing the Database After installing MX900, when you start MX900, the following window appears. Figure 3.
Getting Started Installing the USB Driver The following steps are for Windows 7 users only. To install the USB drive, complete the following steps. 1 Be sure your MRX920 is powered from your automobile's cigarette lighter plug. 2 Connect the MRX920 to your laptop using an USB cable. If Windows 7 Does Not Recognize Driver If Windows 7 does not automatically prompt you for the device driver, complete the following steps. 1 Select Start. 2 Select Control Panel. 3 Select View devices and printers.
Getting Started The following dialog appears. Figure 3.6 Neptune MRX920 Properties 6 Select the Hardware tab. The following dialog appears.
Getting Started Figure 3.7 Neptune MRX920 Properties General Tab 7 Click . The following dialog appears.
Getting Started Updating the Driver Complete the following steps. Figure 3.8 Update Driver Dialog 1 Click . The following dialog appears. Figure 3.
Getting Started 2 Select Browse my computer for driver software. Figure 3.10 Browse for Driver 3 Click Browse to locate the mrxusbdriver folder on the installation media. The following dialog appears. Figure 3.11 Windows Security Dialog 4 3-10 Select Install this driver software anyway.
Getting Started The following dialog appears. Figure 3.12 Update Driver Software Successful 5 Click Close. 6 Close all dialogs and go back to Devices and Printers. The driver installation is complete. Setting Up the MRX920 To set up the MRX920, please refer to Chapter 3 of this manual for the following instructions. MRX920 User’s Manual • “Plugging in the Power Cable,” on page 3-14.
Getting Started Installing the MRX920 in the Vehicle With the MRX920, you have flexibility as to where to place the unit, for example, under the seat, in the back seat, and so forth. The most optimum way of using the unit is to place the unit in the passenger seat and fasten the seat belt through the straps on the carrying case, Part No. 13125-001. See Figure 3.13. Figure 3.13 MRX920 Placed in Vehicle Neptune offers an optional mobile office unit, Part No.
Getting Started The laptop must be installed securely in a vehicle mount. This protects the driver and equipment should the vehicle be required to come to an immediate stop. Figure 3.14 Optional Mobile Office The mobile office unit can keep your laptop and MRX920 secure while driving. Figure 3.
Getting Started Plugging in the Power Cable Complete the following steps to connect the vehicle power supply power cable to the MRX920, and plug it into the vehicle power supply receptacle. 1 Start the vehicle. It is very important to first start the vehicle before connecting the cable. 2 Grip the vehicle power supply cable by the black sleeve, not the metal casing. 3 Line up the red arrows and insert the power connector until the metal locking mechanism twists and locks into place.
Getting Started 5 Insert the appropriate end of the vehicle power supply power cable into the connector on the MRX920, as illustrated in Figure 3.16. Vehicle power supply cable Figure 3.16 Vehicle Power Supply Power Cable 6 Plug the other end of the power cable into the vehicle power supply receptacle as illustrated in Figure 3.17. Vehicle power supply Figure 3.
Getting Started To ensure proper installation of the antenna, complete the following steps. 1 Referring to Figure 3.1 on page 3-2, connect the RF antenna to the MRX920 and hand-tighten the connector by turning it clockwise until it is secured. 2 Place the magnetic base of the antenna in the center of the roof approximately one foot (30 cm) behind the leading edge of the roof. Antenna base Figure 3.18 Antenna Installation 3 Route the antenna wire through the passenger window or through the door.
Getting Started 4 Use one of the cable protectors (Part No. 12729-001) that are included with the MRX920. Caution is necessary to ensure there is sufficient room for the cable and that it does not get crimped. In some vehicles, there is enough room to run the cable through the doorframe of the vehicle without crimping the cable. Other vehicles do not always have enough clearance (especially vehicles with rain gutters). Running the cable through a rear door can be an option.
Getting Started USB port USB flash drive Figure 3.20 USB Port and Drive 3 Insert the USB flash drive into the port on the laptop. Be careful not to force the USB flash drive into the slot. Forcing can cause damage to the drive or to the data contained on the drive. If the drive does not insert easily, rotate it 180o, and try to insert it again. Starting the Software Complete the following steps to start the software on your laptop. 1 Double-click on the icon on your Windows desktop.
Getting Started When turned on, the unit only beeps when receiving an MIU signal in the selected route. Other readings are silently inserted into other routes. To protect the driver’s safety, use the beeper function on the MRX920 to monitor meter reading. The laptop computer retrieves meter readings from the receiver in realtime and stores them in nonvolatile memory. It checks meter reading completeness against route files that are downloaded from the MX900 software.
Getting Started For example, Figure 3.21 shows the Routes window with the route icon highlighted. Software The MX900 software application runs on the laptop computer that works in conjunction with the MRX920. The purpose of the software is to log meter readings from routes where R900s are installed. Messages from MIUs outside of the route are identified as such and are discarded. The MX900 software also provides a visual interface for the operator to monitor route progress.
Chapter 4 Troubleshooting Troubleshooting the MRX920 The troubleshooting section of this guide provides diagnostics procedures for troubleshooting MRX920 problems. It includes both a hardware section and a software section. It also includes recommendations on how to verify that the MRX920 is performing up to specification. Included are tables of possible symptoms, areas of focus, and actions that can be taken to try to resolve problems that can arise with either your MRX920 or MX900 software.
Troubleshooting Table 4.1 Hardware Troubleshooting Table Problem Probable Cause Cable is unplugged. Be sure the USB cable is secure on both the laptop end and the MRX920 end. Cable is damaged. Try any other USB cable. Check Receiver Settings to ensure that you are connecting as you intended (Bluetooth vs. USB). My USB connection isn't working. Connected through other method. 4-2 Look at front of the MRX920.
Troubleshooting Troubleshooting Host Software Issues Use the following table to help identify possible solutions for host software problems that can occur with the MX900 software. Table 4.2 Host Software Troubleshooting Table Problem Cannot import route file. Cannot hear audible tone while meter reading. Probable Cause Things to Check Incorrect file type. Make sure the file you are importing is an .imp file. Corrupt file. Recreate the file in N_SIGHT.
Troubleshooting Table 4.2 Host Software Troubleshooting Table Problem Probable Cause My Bluetooth connection isn't working. Cannot press the right corner 4-4 in the top Things to Check My MX900/RF Test software is connected to the wrong MRX920 Check the MAC address (available under Connection Settings) and compare it to the MAC address on the MRX920's label. Connected through the other method Check Receiver Settings to ensure you are connecting as you intended (Bluetooth vs.
Glossary central processing unit Often abbreviated as CPU, it is the brain of the computer. Sometimes referred to as the processor or central processor, the CPU is where most calculations take place. In terms of computing power, the CPU is the most important element of a computer system. default setting A computer term that is similar in meaning to factory setting. The default setting is one that the MX900 software automatically applies to an item.
Glossary highlighted Describes an item that is selected. When you select an item using the direction keys, the software lets you know that it has been selected by accenting the item in negative image. host computer A computer that is accessed by a user working on another PC or workstation; for example, the host computer contains all the Mobile, RouteMAPS, or EZRouteMAPS data to which the billing computer and other PC operators can connect. message area A portion of a window that displays a message.
Glossary screen The graphic portion of a display. The MX900 software windows show information in three different areas to present the information shown on the display: - A meter reading and loading indicator area with a graphic progress bar and pulsing reading indicator - A message and information display area - An active function key display bar select To choose a route or address by positioning a highlighted area using function keys. The highlighted item is selected.
Glossary Notes: G-4 MRX920 User’s Manual
Index Numerics 3rd-party laptop installing 3-3 setting up 3-11 specifications 2-9 using 3-18 A antenna 3-15, 3-16 cable 3-15 – 3-16 installing 3-15 – 3-16 automatic meter reading 3-1 B beeper function 3-19 begin MRX900 software 3-18 board, CPU G-1 C cable antenna 3-15 – 3-16 vehicle power supply 3-14 captured reads, storage 3-1 Caution icon 1-4 connect, power supply 3-15 connect power supply 3-14 connecting the MRX920 antenna 3-15, 3-16 conventions in manual 1-3 CPU G-1 CPU board G-1 customer support 1-4 D
Index O operation 1-2 P passenger seat, MRX920 unit placement 3-11 placement of laptop 3-11 of MRX920 unit 3-11 plugging in the MRX920/MTX950 power cable 3-15 plug-in power cord 3-15 portable collector 3-1 possible symptoms, troubleshooting 4-1 power cable, vehicle power supply 3-14 power supply 3-15 power supply, connect cable power 3-14 – 3-16 problems, troubleshooting 4-1 product support 1-4 R receiver, for use with 3rd-party laptop 3-3 receiver, MRX920/MTX950 3-3 S seat belt, to secure laptop 3-12 set u
Neptune Technology Group Inc. 1600 Alabama Highway 229 Tallassee, AL 36078 USA Tel: (800) 633-8754 Fax: (334) 283-7293 Neptune Technology Group (Canada) Ltd. 7275 West Credit Avenue Mississauga, Ontario L5N 5M9 Canada Tel: (905) 858-4211 Fax: (905) 858-0428 Neptune Technology Group Inc. Avenida Ejército Nacional No 418, Piso 12, Desp. 1201-1202, Col. Chapultepec Morales Delegación, Miguel Hidalgo 11560 México D.istrito Federal Tel: (525) 55203 5294 / (525) 55203 5708 TAKE CONTROL neptunetg.
