User Manual

Overview of the Neptune Handheld System
N_SIGHT R900 User’s Manual for the Neptune Handheld System 2-3
Meter Readers
During a typical day, meter readers use the handheld to get route
assignments and to gather route data. Meter readers pick up a handheld
in the morning and review route assignments that were downloaded the
previous afternoon by an operator. Then, they use it to gather meter
readings and other data from the assigned routes. After they complete
their routes, meter readers return the handheld to the office where an
operator uploads the readings and route data onto the computer and then
downloads route assignments and other data to it.
Operators
Typically, operators connect the handheld so that it can communicate
with their computer. Once the handheld is connected, operators set up
the software so that it can exchange information with their computer,
called the host computer.
During a typical day, operators make route assignments
and collect
billing informati
on from the billing computer. Toward the end of the
day, after meter readers complete their routes and return the handhelds
to the office, operators exchange information with them. During a
typical information exchange, route data is unloaded from the handheld
at the same time that the next day’s assignments and updated billing
information are loaded to it.
The operator makes sure that the handheld is fully charged and ready for
use by a
meter reader.
Pilot Release