User Manual
Table Of Contents
- 13-0249- Exhibit Cover.pdf
- UPDATED_Pilot Release_Handheld System 11 13.pdf
- Neptune Handheld System User’s Manual
- 1 Introduction
- 2 Overview of the Neptune Handheld System
- 3 Using the CE5320 Handheld
- 4 Using the Nomad Handheld
- 5 Setting Up the R900 Belt Clip Receiver
- R900 Belt Clip Receiver
- Nomad Handheld and R900 Belt Clip Receiver
- Unpacking and Inspecting Equipment
- Using the R900 Belt Clip Receiver
- Using the R900 Belt Clip Receiver to Read a Route
- Updating R900 Belt Clip Receiver Firmware
- 6 Gathering Route Data
- The Reading Entry Screen
- Manually Collecting Meter Readings
- Collecting RR Readings
- Working with Accounts
- Validating Readings
- Removing a Reading
- Clearing a Skip Code
- Clearing a Comment Code, Customer Note, or Trouble Code
- Adding a New Meter to a Route
- Correcting or Changing Meter Information
- Finding and Displaying Reading-Entry Screens
- Resequencing Routes
- 7 Communicating with the Host Computer
- 8 Using the Field Programmer
- Connecting the Mouse
- Starting Field Programmer
- Programming the ProRead
- Querying the ProRead
- Reading the ProRead Register
- Programming the R900G Endpoint
- Using Command Gas
- Reading the R900G Endpoint Register
- Networking Two Registers
- Managing Formats
- 9 Maintaining and Repairing the Neptune Handheld System
- 10 Troubleshooting
- Appendix A Changing Volume Settings
- Appendix B Tokens List for Custom Format Screen
- Appendix C Pressure Configuration Factor Indexes
- Glossary
- Index
Troubleshooting
10-6 N_SIGHT R900 User’s Manual for the Neptune Handheld System
Communication Tasks
Starting the N_SIGHT R900 Program
If you quit the N_SIGHT R900 application program by clicking OK in
the upper right corner of the screen, the handheld automatically returns
to the N_SIGHT R900 Login screen.
Loading Data Initially
When your handheld arrives, it should contain the file to load N_SIGHT
R900 and necessary data files to support that executable with those data
files already in their proper locations.
If any of these files are missing when you receive the handheld, or if any
are subsequently erased, several scenarios
are possible.
Question Answer
I cannot get routes to load or
readings to unload.
The problem can be hardware or software based. Try the following
solutions.
Hardware
Make certain that your system is set up as described in Chapter 3.
Check that cables and connectors are secure.
Software
Make certain that the software is set up a
s described in Chapter 3.
Check with the operator of the host computer to make sure that the
Co
mmunications Manager function or SQL Anywhere service is
running.
Check that routes are properly assigned.
These files do not include your route data that is downloaded from the host system
during the communications process.
Pilot Release