User Manual

Table Of Contents
Troubleshooting
10-2 N_SIGHT R900 User’s Manual for the Neptune Handheld System
Basic Tasks for the CE5320B Handheld
Question Answer
The display is empty, and the
CE5320B does not beep when I press
a key
.
The CE5320B can be turned off. Press the
I/O key to turn
the unit on.
When I press the
I/O key, the
CE5320B does not turn on.
The battery can be too low. Place the CE5320B handheld in a
communication cradle. Then, check the color of the battery
indicator in the bottom right corner of the CE5320B handheld. The
indicator turns red if the battery is low.
WARNING: On Battery ___ % (indicating a very low batte
ry life
remaining).
If this message appears, place the CE5320B Handheld in the
cradle and allow it to remain u
ntil the indicator turns green,
indicating that the battery is fully charged. Recharging the battery
can take from three to six hours.
The CE5320B
does not refresh when I
place it in a commun
ication cradle.
If the battery indicator is not red, make sure that the
communication cradle is connected to a proper electrical outlet.
Ch
eck that all cables are secure.
When trying to log in, I receive the
er
ror “DB Uninit
ialized.”
Check that a route is loaded to the handheld and the Reader ID is
set up in the N_SIGHT R900 host software.
Reload the handheld.
Add a bullet stating Press Synchronize to communicate with the
database.
The CE5320B handheld locks and
does not respon
d when I press keys.
Press .
Reset the unit. For help with this task, refer to the procedure
“Resettin
g the CE5320B,” on page 10-7.
F1
F1
ESC
INS
Pilot Release