User Manual
Table Of Contents
- 13-0249- Exhibit Cover.pdf
- UPDATED_Pilot Release_Handheld System 11 13.pdf
- Neptune Handheld System User’s Manual
- 1 Introduction
- 2 Overview of the Neptune Handheld System
- 3 Using the CE5320 Handheld
- 4 Using the Nomad Handheld
- 5 Setting Up the R900 Belt Clip Receiver
- R900 Belt Clip Receiver
- Nomad Handheld and R900 Belt Clip Receiver
- Unpacking and Inspecting Equipment
- Using the R900 Belt Clip Receiver
- Using the R900 Belt Clip Receiver to Read a Route
- Updating R900 Belt Clip Receiver Firmware
- 6 Gathering Route Data
- The Reading Entry Screen
- Manually Collecting Meter Readings
- Collecting RR Readings
- Working with Accounts
- Validating Readings
- Removing a Reading
- Clearing a Skip Code
- Clearing a Comment Code, Customer Note, or Trouble Code
- Adding a New Meter to a Route
- Correcting or Changing Meter Information
- Finding and Displaying Reading-Entry Screens
- Resequencing Routes
- 7 Communicating with the Host Computer
- 8 Using the Field Programmer
- Connecting the Mouse
- Starting Field Programmer
- Programming the ProRead
- Querying the ProRead
- Reading the ProRead Register
- Programming the R900G Endpoint
- Using Command Gas
- Reading the R900G Endpoint Register
- Networking Two Registers
- Managing Formats
- 9 Maintaining and Repairing the Neptune Handheld System
- 10 Troubleshooting
- Appendix A Changing Volume Settings
- Appendix B Tokens List for Custom Format Screen
- Appendix C Pressure Configuration Factor Indexes
- Glossary
- Index
Maintaining and Repairing the Neptune Handheld System
9-28 N_SIGHT R900 User’s Manual for the Neptune Handheld System
Returning your Neptune Handheld System
Use the following procedure to pack the Neptune handheld system so
that it can be shipped without damage to Neptune.
1 Contact a Neptune Customer Support Specialist to confirm whether
or
not the handheld
should be shipped. Contact Customer Support
at (800) 647-4832 to request a Return Material Authorization
(RMA) number. The RMA number must be legibly printed on the
outside of the box.
2 Turn the handheld off by doing the following:
• Pressing
BLUE , on the CE5320 handheld
• Pressing and holding the
I/O key on the Nomad handheld
until the five-second message appears then release. Now press
power on the menu and then
select Yes to confirm.
3 Repack the handheld in the original packing box that you received
from Neptune, m
aking certain to use plenty of packing material to
absorb shocks and vibrations caused during shipping.
4 Send the package to the address of the repair facility as directed by
Neptune.
F1
Use the original packing box that you received from Neptune. The handling
involved in land and air transport often subjects the handheld to impact
beyond that which occurs during normal use. The original packing box is
designed to reduce the vibrations and shocks caused during shipping. If the
handheld is not properly packaged, it can be damaged during shipping.
Pilot Release