User's Guide
Table Of Contents
- About This Manual
- Document Number
- Copyrights and Trademarks
- Getting Technical Support
- FCC & Industry Canada Regulatory Compliance
- Table of Contents
- Preface
- Daily Applications of Your NeoPoint 1600
- Overview of This Manual
- Dual-Mode
- About CDMA...
- Safety
- Did You Know...
- Chapter 1: Getting Started
- Overview
- Battery Installation and Charging
- NeoPoint Phone Description
- Basic NeoPoint Operation
- Chapter 2: NeoPoint Menu Applications
- Overview
- Menu Screen
- Inbox
- Call History
- Contacts
- Schedule
- To Do
- MiniBrowser
- Sync
- Preferences
- More...
- Chapter 3: Syncing Your NeoPoint Phone
- Overview
- Syncing the Phone with Your PC
- Chapter 4: Using Your NeoPoint Phone
- Overview
- Making a Call...
- Answering a Call
- Ending a Call
- Redialing
- Making a Three-Way Call
- Call Waiting
- Disabling Call Waiting
- Using Quick Mode
- Using Inbox
- Using Call History
- Using Contacts
- Using Schedule
- Using To Do
- Using MiniBrowser
- Using Sync
- Using Preferences
- Changing the Ringer Type
- Changing the Volume Levels/Setting Phone to Vibrate Mode
- Key Beep
- Setting the Alerts
- Deleting Your Phone Number from the Main Screen
- Changing the Time Format
- Controlling the Next Event Display from the Main Screen
- Changing Backlight Settings
- Changing the Display Contrast
- Changing Night Light Settings
- Changing the Menu Screen to Display List or Icons
- Setting Security Options
- Enabling/Disabling Active Flip
- Enabling/Disabling Anykey Answer
- Auto Redialing
- Setting Sync to Manual or Automatic
- Enabling/Disabling Screen Save
- Activating/Deactivating Auto Answer
- Wakeup Alarm
- Net Guard
- Prepend
- Changing the Banner
- Using More...
- Chapter 5: NeoPoint Care and Troubleshooting
- Overview
- NeoPoint Care
- Cleaning Instructions
- Basic Troubleshooting Techniques
- Chapter 6: Accessories
- List of NeoPoint Accessories
- Appendix A: Using Your NeoPoint Phone as a Modem
- Overview
- Setting Up Your NeoPoint Modem
- Using Your NeoPoint Phone to Access Dial-up Networking
- Using Your NeoPoint to Receive/Send a Fax
- Using Your NeoPoint to Receive/Send a Data File
- AT Commands
- Appendix B: Using the MiniBrowser
- Overview
- How the MiniBrowser System Works
- Accessing the MiniBrowser
- Web Sites
- Using Bookmarks
- Index
Chapter 5: NeoPoint Care and Troubleshooting
NeoPoint 1600 User’s Guide 79
Phone fails to respond to
flip (answer or terminate a
call)
• Ensure Active Flip is On. Refer to
“Enabling/Disabling Active Flip” on page
70.
• Check flip button and ensure it is not
dirty, impeded, stuck, or broken.
• If dirty or stuck, clean with a clean, dry
cotton swab.
• If impeded, remove obstruction and
recheck.
• If flip button is broken, take phone to an
authorized NeoPoint service center.
Power/Battery Problems
Phone will not power ON
• Check battery and phone-to-battery
contacts.
• Ensure battery is charged and properly
inserted.
Difficult to connect to:
•Battery
• NeoPoint charger
• Hands-free Kit
• Vehicle/Power
Adapter
• Docking Station
Charging/connection light
will not illuminated
Prior to performing the following steps,
ensure that ALL power/battery is
disconnected/removed.
• Check connections. If contacts are dirty,
clean with a clean, dry cotton swab or an
eraser, replace/connect power/battery, and
recheck.
• Check the plug connection tabs/ears. If
broken, take phone to an authorized
NeoPoint service center.
Reception Problems
Table 5-1 Basic Troubleshooting Techniques (Continued)
Problem Action