User's Guide
Table Of Contents
- About This Manual
- Document Number
- Copyrights and Trademarks
- Getting Technical Support
- FCC & Industry Canada Regulatory Compliance
- Table of Contents
- Preface
- Daily Applications of Your NeoPoint 1600
- Overview of This Manual
- Dual-Mode
- About CDMA...
- Safety
- Did You Know...
- Chapter 1: Getting Started
- Overview
- Battery Installation and Charging
- NeoPoint Phone Description
- Basic NeoPoint Operation
- Chapter 2: NeoPoint Menu Applications
- Overview
- Menu Screen
- Inbox
- Call History
- Contacts
- Schedule
- To Do
- MiniBrowser
- Sync
- Preferences
- More...
- Chapter 3: Syncing Your NeoPoint Phone
- Overview
- Syncing the Phone with Your PC
- Chapter 4: Using Your NeoPoint Phone
- Overview
- Making a Call...
- Answering a Call
- Ending a Call
- Redialing
- Making a Three-Way Call
- Call Waiting
- Disabling Call Waiting
- Using Quick Mode
- Using Inbox
- Using Call History
- Using Contacts
- Using Schedule
- Using To Do
- Using MiniBrowser
- Using Sync
- Using Preferences
- Changing the Ringer Type
- Changing the Volume Levels/Setting Phone to Vibrate Mode
- Key Beep
- Setting the Alerts
- Deleting Your Phone Number from the Main Screen
- Changing the Time Format
- Controlling the Next Event Display from the Main Screen
- Changing Backlight Settings
- Changing the Display Contrast
- Changing Night Light Settings
- Changing the Menu Screen to Display List or Icons
- Setting Security Options
- Enabling/Disabling Active Flip
- Enabling/Disabling Anykey Answer
- Auto Redialing
- Setting Sync to Manual or Automatic
- Enabling/Disabling Screen Save
- Activating/Deactivating Auto Answer
- Wakeup Alarm
- Net Guard
- Prepend
- Changing the Banner
- Using More...
- Chapter 5: NeoPoint Care and Troubleshooting
- Overview
- NeoPoint Care
- Cleaning Instructions
- Basic Troubleshooting Techniques
- Chapter 6: Accessories
- List of NeoPoint Accessories
- Appendix A: Using Your NeoPoint Phone as a Modem
- Overview
- Setting Up Your NeoPoint Modem
- Using Your NeoPoint Phone to Access Dial-up Networking
- Using Your NeoPoint to Receive/Send a Fax
- Using Your NeoPoint to Receive/Send a Data File
- AT Commands
- Appendix B: Using the MiniBrowser
- Overview
- How the MiniBrowser System Works
- Accessing the MiniBrowser
- Web Sites
- Using Bookmarks
- Index

78 NeoPoint 1600 User’s Guide
5
Prior to Cleaning
Always power off the NeoPoint prior to cleaning.
Avoid using harsh chemicals, strong detergents, and petroleum-based solvent
cleaners to clean your phone. (Some household cleaners may contain chemicals that
may damage your phone.)
Do not apply cleaning liquids directly to your phone.
Cleaning Your NeoPoint
Clean the external surfaces of your NeoPoint phone using a moist towelette.
Basic Troubleshooting Techniques
The following table describes possible problems:
Table 5-1 Basic Troubleshooting Techniques
Problem Action
Keys/Keypad Problems
Keypad appears to be
locked
• Ensure that the phone is not locked. If the
phone is locked, Unlock (Soft Key 1) will
be displayed. Unlock the phone. To
unlock the phone, refer to “Unlocking the
Phone” on page 52.
• Remove and reinstall the battery. Check
to see if the keypad is now unlocked.
Key is stuck/repeating key
• Inspect key and see if it is stuck/
misaligned under keypad housing. If so,
push key slightly toward opposite
direction to free key. If the problem
persists, try cleaning the phone. Refer to
“Cleaning Instructions” on page 77.
Flip Lever Problems