User Manual

Videos doesnt
play fluently
Computer configuration is low Use a qualified computer
5
31
Common problems and solutions
Problem
Potential cause Solution
Suddenly shut down
The memory card is not qualified Use qualified memory card
Picture/video color
derangement
Settings of White Balance/Color/
Exposure are wrong
Set correct parameter.
If user doesn’t know how to set, just reset
and back to factory default settings
The remote control
doesn’t work
The camera receive window is blocked
Remove the cover
No battery in remote control/no power
Replace a new battery
Too Long a distance
Use the remote in specified range
External MIC works
abnormally
No battery in External MIC /no power
Install the battery full of electricity
Eternal MIC connect incorrectly
Connect correctly
External MIC parameter is wrong
Set correct parameters
Abnormal connection
to PC
Wrong connection/USB cable is
damaged
Reconnect/use a qualified USB cable