Operation Manual

81Chapter 17 . Settings
17. 22 Backup and reset
Backups help ensure that you never lose your data. You can back up app data, WLAN passwords and other
settings to Google servers. Restore your phone to its factory settings if it crashes or is slow to respond.
Back up your data
Go to Settings -> More general settings -> Backup, and switch on Back up to Google Drive. Then data of
your device will regularly being saved to the Google server, including apps and apps data, call history, contacts,
SMS, and device settings (including WLAN passwords and permission).
Reset network settings
1. Go to Settings -> More general settings -> Reset -> Network settings reset.
2. Tap RESET SETTINGS to reset all network settings including WLAN, mobile data and Bluetooth settings. If
you have set a screen lock, you will need to confirm your pattern/PIN/password first to continue.
Reset app preferences
Go to Settings -> More general settings -> Reset -> Reset app preferences, and tap RESET APPS.
Reset factory data
Restore your phone to factory settings if it crashes or is slow to respond.
1. Back up important data on your phone before you reset your phone to factory settings. See Back up your
data.
2. Go to Settings -> More general settings -> Reset -> Factory data reset.
3. Tap FACTORY DATA RESET. If you have set a screen lock, you will need to confirm your pattern/PIN/
password first so as to continue. Then your phone will restart automatically when the process is complete.
17. 23 User Experience Program
Join the User Experience Program to help improve Neffos.
1. Go to Settings -> More general settings -> User Experience Program.
2. Check Participate in the User Experience Plan to join the User Experience Program.
17. 24 System update
Over-the-Air updates (OTA updates)
1. To use OTA updates, you need to connect the mobile network or WLAN network, and ensure that your
phone has at least 30% battery power remaining.
2. Go to Settings -> System update. Your phone will automatically check for updates.
3. If it turns out to be the latest version for your system, you have no need to update; if a new system version
displays on the screen, follow the onscreen instructions to update your system.
Local updates
1. Go to http://www.neffos.com/en/support and find your phone model; then download the updates package
under Firmware to your phone. You can also go to your nearest Neffos service center to download the
updates package to your phone (It is recommended to use OTA updates and sometimes the updates
package will not be placed on the website).
2. Ensure that your phone has at least 30% battery porwer remaining.