Instruction Manual

en Cleaning and servicing
36
14 Cleaning and servicing
To keep your appliance working efficiently for a long
time, it is important to clean and maintain it carefully.
14.1 Cleaning products
You can obtain suitable cleaning products and glass
scrapers from customer service, the online shop or a
retailer.
ATTENTION!
Unsuitable cleaning products may damage the sur-
faces of the appliance.
▶
Never use unsuitable cleaning products.
Unsuitable cleaning products
¡ Undiluted detergent
¡ Detergent intended for dishwashers
¡ Abrasive cleaners
¡ Aggressive cleaning products such as oven spray
or stain remover
¡ Abrasive sponges
¡ High-pressure or steam jet cleaners
14.2 Cleaning the glass ceramic
Clean the hob after every use to stop cooking residues
from getting burnt on.
Note:Note the information on unsuitable cleaning
products. →Page36
Requirement:The hob has cooled down.
1.
Remove heavy soiling using a glass scraper.
2.
Clean the hob with a cleaning product for glass
ceramic.
Follow the cleaning instructions on the product
packaging.
Tip:You can achieve good cleaning results using a
special sponge for glass ceramic.
14.3 Cleaning the hob surround
Clean the hob frame after use if dirty or stained.
Notes
¡ Note the information on unsuitable cleaning
products. →Page36
¡ Do not use the glass scraper.
1.
Clean the hob frame with hot soapy water and a soft
cloth.
Wash new sponge cloths thoroughly before use.
2.
Dry with a soft cloth.
15 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-
sales service. This will avoid unnecessary costs.
WARNING‒Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING‒Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.
WARNING‒Risk of burns!
The hotplate heats up but the display does not work.
▶
Switch off the fuse in the fuse box.
▶
Call the customer service.
WARNING‒Risk of fire!
The hob switches off automatically and can no longer
be operated. It may switch on unintentionally at a later
point.
▶
Switch off the fuse in the fuse box.
▶
Call the customer service.
15.1 Information on display panel
Fault Cause and troubleshooting
None There has been a power cut.
1.
Check the household fuse for the appliance.
2.
Check whether there has been a power failure by trying other electrical appliances.
All displays flash The control panel is wet or objects are lying on it.
▶
Dry the control panel or remove the object.