Dishwasher [en] Information for Use S187TC800E
en Table of contents Safety ............................................... 4 General information.......................... 4 Intended use..................................... 4 Restriction on user group................. 4 Safe installation ................................ 4 Safe use ........................................... 6 Damaged appliance ......................... 8 Risk to children ................................ 8 Safety systems ............................... 10 Preventing material damage .....
en Setting additional functions ............ 34 Setting timer programming ............ 34 Starting the programme ................. 34 Interrupting programme ................. 34 Terminate programme.................... 35 Switching off appliance .................. 35 Basic settings................................ 36 Overview of basic settings ............. 36 Changing basic settings................. 39 Customer Service.......................... 61 Product number (E-Nr.
en Safety Safety Observe the following safety instructions. General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. Intended use Only use this appliance: ¡ For cleaning household tableware. ¡ In private households and in enclosed spaces in a domestic environment. ¡ Up to an altitude of 2500 m above sea level.
Safety en WARNING ‒ Risk of electric shock! ¡ Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Always use the supplied power cable for the new appliance. ▶ Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing. ▶ The protective conductor system of the domestic electrical installation must be properly installed.
en Safety ¡ Contact between the appliance and installation lines may lead to a defect in these lines, e.g. gas pipes and power lines. Gas from a corroded gas pipe can ignite. A damaged power line can cause a short circuit. ▶ Check that there is a distance of at least 5 cm between the appliance and installation lines. WARNING ‒ Risk of injury! Hinges move when opening and closing the appliance door and can cause injury.
Safety en ¡ Highly caustic alkaline or highly acidic cleaning agents in conjunction with aluminium parts in the interior of the appliance may cause explosions. ▶ Never use highly caustic alkaline or highly acidic cleaning agents, in particular commercial or industrial products, in conjunction with aluminium parts (e.g. grease filters of extractor hoods or aluminium pans), e.g. for the Machine Care programme. WARNING ‒ Risk of injury! ¡ Leaving the appliance door open may result in injury.
en Safety ▶ Never kink, crush or modify the power cord. WARNING ‒ Risk of burns! The blow opening of the Zeolith container becomes hot and can cause burns. ▶ Never touch the blow opening of the Zeolith container. Damaged appliance WARNING ‒ Risk of electric shock! ¡ If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never operate an appliance with a cracked or fractured surface. ▶ Never pull on the power cord to unplug the appliance.
Safety en ¡ Children may breathe in or swallow small parts, causing them to suffocate. ▶ Keep small parts away from children. ▶ Do not let children play with small parts. ¡ Children may become trapped in the appliance and suffocate. ▶ Use the childproof lock if fitted. ▶ Never let children play with or operate the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. ▶ With redundant appliances, unplug the power cord.
en Safety Safety systems Protect children from possible hazards resulting from the appliance. The appliance is equipped with a "Childproof lock " → Page 12.
Preventing material damage Preventing material damage Preventing material damage Preventing material damage Safe installation ATTENTION! ¡ Improper installation of the appliance may cause damage. ▶ If the dishwasher is installed above or below other domestic appliances, follow the information on installation in combination with a dishwasher in the installation instructions for the individual appliances.
en Childproof lock ¡ Unsuitable cleaning agents may damage the appliance. ▶ Do not use a steam cleaner. ▶ So as not to scratch the finish on the appliance, do not use sponges with a rough surface or abrasive cleaning agents. ▶ To prevent corrosion, do not use sponge cloths on dishwashers with a stainless steel front or rinse such cloths thoroughly several times before using them for the first time.
Installation and connection en Zeolith drying therefore saves a great deal of energy. Tip: To avoid impairing Zeolith drying performance, do not position tableware parts directly in front of the intake opening or the blow opening of the Zeolith container. Do not position heat-sensitive tableware parts directly in front of the blow opening of the Zeolith container.
en Installation and connection installing it under a continuous worktop that is securely connected to adjacent cabinets. 1. "Follow the safety instructions." → Page 4 2. "Follow the instructions for electrical connection." → Page 14 3. Check the Scope of supply and the condition of the appliance. 4. Consult the installation instructions for the installation dimensions required. 5. Make the appliance level using the height-adjustable feet. Make sure that the appliance is standing on the floor securely. 6.
Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. 9 8 7 10 6 11 12 13 5 4 14 3 15 2 1 1 1 Rating plate Rating plate with "E number and FD number" → Page 62. The data you need for "Customer Service" → Page 61.
en Familiarising yourself with your appliance "Detergent" → Page 29 is added to the detergent dispenser. "Bottom basket" → Page 22 2 Detergent dispenser 3 4 Bottom basket 5 Lower spray arm 6 Tablet collecting tray 7 8 9 Top basket Add special salt to the dispenser for special salt. → "Water softening system", Page 25 The lower spray arm washes the tableware in the bottom basket. If the tableware has not been washed properly, clean the spray arms.
Familiarising yourself with your appliance 1 2 3 4 5 6 13 8 11 10 9 "Switching on the appliance" → Page 33 "Switching off the appliance" → Page 35 "Terminating the programme" → Page 35 "Programmes" → Page 19 1 ON/OFF button 2 3 Programme buttons 4 Rinse aid refill indicator 5 6 7 WLAN display Water softening system → "Adding special salt", Page 26 Rinse aid system → "Adding rinse aid", Page 28 "Home Connect" → Page 39 Water supply display Display for water supply Programme buttons and add
en Familiarising yourself with your appliance 13 1 18 Display Depending on the appliance specifications The display shows information about the remaining running time or the basic settings. You can change the basic settings via the display and the setting buttons.
Programmes en Programmes Programmes You can find an overview of the programmes that can be selected here. Different programmes, which can be found on the control panel of your appliance, are available depending on the appliance configuration. The running time may vary depending on the programme selected. The running time depends on the water temperature, the quantity of tableware, the level of soiling and the additional function selected.
en Programmes Programme: Glass 40° Classic 60° Easy Clean Use Programme sequence Tableware: ¡ Cleaning delicate tableware, cutlery, temperature-sensitive plastics, glasses and stemware in the stemware basket. Level of soiling: ¡ Removing lightly adhering fresh food remnants. Tableware: ¡ Cleaning mixed tableware and cutlery. Level of soiling: ¡ Removing common household food remnants lightly dried-on. Use only if appliance is unloaded.
Additional functions 2. Press . 3. Press the right programme button. Additional func- Use tion If you select this additional function, "automatic door opening" → Page 36 in the "o02" setting is deactivated. ¡ Switch on with mixed loads containing tablePower Zone ware with different soiling levels, e.g. place very soiled pots and pans in the bottom basket and normally soiled tableware in the upper basket.
en Features Top basket Arrange cups, glasses and small items of tableware in the top basket. You can adjust the height of the top basket to make room for larger items of tableware. Adjusting top basket with side levers To wash large items of tableware in the baskets, adjust the shelf position of the top basket. 1. Pull out the top basket. 2. To prevent the basket from suddenly dropping down, hold the side of the basket by the top edge. 3.
Features en 1. To fold down a side shelf, push the lever forwards and fold down the side shelf . 1 2 Cutlery drawer Arrange cutlery in the cutlery drawer. 2. To fold down the front prongs, push the lever forwards and fold down the prongs . 1 Arrange cutlery with the points and sharp edges downwards. You can reorganise the cutlery drawer to make more space for longer/wider items of cutlery.
en Features Etagere Use the cutlery shelf and space underneath for small cups and glasses or for large items of cutlery, e.g. cooking spoons or serving cutlery. You can fold the prongs down to position pans, bowls and glasses better.1 Folding down prongs1 If you do not need the prongs, fold them down. 1. Push the lever forwards and fold down the prongs . 1 2 If you do not need the cutlery shelf, you can fold it up. 2.
Before using for the first time Level 2 max. ø 3 max. ø Top basket 18.5 cm 21 cm Before using for the first time Before using for the first time Before using for the first time Bottom basket 27.5 cm 25 cm 5. "Set the amount of rinse aid to be dispensed." → Page 28 6. "Add detergent" → Page 29. 7. Start the Programme with the highest cleaning temperature without tableware.
en Water softening system Water hardness °E 13 - 15 16 - 20 21 - 26 27 - 38 39 - 62 Hardness range Medium Medium Hard Hard Hard Note: Set the water hardness determined on your appliance. → "Setting the water softening system", Page 26 With a water hardness of 0 - 8 °E you can dispense with special salt for dishwashers and switch off the water softening system. → "Switching off the water softening system", Page 27 Setting the water softening system Set the water hardness on your appliance. 1.
Water softening system 3. Note: Only use special salt for dishwashers. Do not use salt tablets. Do not use table salt. Add the special salt to the dispenser. Fill the dispenser right up with special salt. The water in the dispenser is displaced and forced out. 4. Place the lid back on the dispenser and turn to close. Switching off the water softening system If you find the special salt refill indicator irritating, e.g.
en Rinse aid system The consumption values specified are laboratory measurements determined in accordance with the currently applicable standard and using the Eco 50° programme and the factory value of the water hardness is set to 16 - 20°E. 2. Add rinse aid up to the max mark. max Rinse aid system Rinse aid system Rinse aid system Rinse aid For optimum drying results, use rinse aid. Only use rinse aid for domestic dishwashers.
Detergent 5. To save the settings, press for 3 seconds. Switching the rinse aid system off If you find the rinse aid refill indicator irritating, e.g. when using combined detergents with a rinse aid component, you can switch the rinse aid system off. Tip: The function of rinse aid is limited with combined detergents. You will generally get better results using rinse aid. 1. Press . 2. To open the basic settings, press for 3 seconds. a The display shows Hxx. a The display shows . 3.
en Detergent Separate detergents Separate detergents are products that do not contain components other than detergent, e.g. powder detergent or liquid detergent. With powder and liquid detergent the dosage can be individually adjusted to the level of soiling of the tableware. For better washing and drying results and to avoid damage to the appliance, please additionally use "Special salt" → Page 26 and "Rinse aid" → Page 28.
Tableware ¡ The function of rinse aid is limited with combined detergents. You will generally get better results using rinse aid. ¡ Use tablets with a special drying performance. en 3. Close the lid of the detergent dis- penser. Adding detergent 1. To open the detergent dispenser, press the locking latch. 2. Add the detergent to the dry deter- gent dispenser. 50 ml 25 ml 15 ml If you are using tablets, one is enough. Insert the tablets in a horizontal position.
en Tableware Damage to glass and tableware Only put glasses and china in the dishwasher if it is marked as dishwasher-safe by the manufacturer. Avoid damage to glass and tableware.
Basic operation To save resources, do not prerinse tableware under running water. 2. Observe the following when arranging tableware: – Put heavily soiled tableware in the bottom basket, e.g. pans. The more powerful the spray jet, the better the dishwashing result will be. – To prevent damage to tableware, arrange it so it is stable and cannot tip over. – To prevent injury, arrange cutlery with the points and sharp edges facing down.
en Basic operation for the combination of energy/water consumption for this type of tableware and evidences conformity with the EU Ecodesign Directive. If you do not perform any actions on the appliance for 10 minutes, the appliance will automatically switch off. Setting a programme To adjust the wash cycle to the soiling level of the tableware, select a suitable programme. ▶ Press the right programme button. → "Programmes", Page 19 a The programme is set and the programme button flashes.
Basic operation en Terminate programme To end a programme early or to switch from a programme that has already started, you will need to cancel it first. 1. Open the appliance door. 2. Press for approx. 4 seconds. 3. Close the appliance door. a All displays light up. a As soon as the displays are off, the display shows "0h:01m" and the residual water is pumped out. a The programme is cancelled and ends after approx. 1 minute. Switching off appliance 1.
en Basic settings Basic settings Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings Overview of basic settings The basic settings depend on the features of your appliance.
Basic settings en Basic setting EmotionLight Display text E01 1 Selection E00 - E02 TimeLight S01 1 S00 - S01 Tone volume b02 1 b00 - b03 Childproof lock c00 1 c00 - c01 1 Description Interior light. ¡ With the setting "E00"m the interior light is switched off. ¡ With the setting "E01", the interior light can be activated via the ON/OFF button. ¡ With the setting "E02", the interior light goes on when you open the appliance door.
en Basic settings Basic setting Open Dry Display text o02 1 Selection o00 - o02 Wi-Fi Cn0 Cn0 - Cn1 Remote Start rc1 rc0 - rc2 Factory setting rE Start with YES Confirm with 1 38 Factory setting (may vary according to model) Description Activate or deactivate automatic opening of the appliance door during the drying phase. If the function has been activated, the running time may increase.
Home Connect Changing basic settings 1. Open the appliance door. 2. Press . 3. To open the basic settings, press for 3 seconds. a The display shows Hxx. a The display shows . 4. Press repeatedly until the display shows the required setting. 5. Press repeatedly until the display shows the right value. You can change several settings. 6. To save the settings, press for 3 seconds. 7. Close the appliance door. en Tips ¡ Please consult the documents supplied by Home Connect.
en Home Connect 1. With the help of the Home Connect app scan the QR code. ▶ Press . If you open the appliance door, the function is automatically deactivated. a button lights up. Tip: To deactivate the function, press . Remote Diagnostics 2. Follow the instructions in the Home Connect app. Home Connect settings Adapt Home Connect to your needs. You can find the Home Connect settings in the basic settings for your appliance.
Cleaning and servicing ¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection). ¡ The current software and hardware version of your appliance. ¡ Status of any previous reset to factory settings. This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time. Note: Please note that the Home Connect functions can only be utilised with the Home Connect app.
en Cleaning and servicing Tip: You can get our tested and approved Dishwasher Care and Machine Cleaner for Dishwashers online at https://www.neff-home.com/store or from customer service. Phase 1 Removal of Grease and limescale 2 Food remnants and deposits Detergent Liquid machine care product or machine descaler in powder form. Machine cleaner To ensure optimum cleaning performance, the programme doses the detergents independently of each another during the relevant cleaning phase.
Cleaning and servicing en 3. Pull down the micro filter to re- Filter system The filter system removes coarse soiling from the dishwashing cycle. move. 3 2 1 1 2 3 4. Press the locking catches together and lift the coarse filter out . Micro filter Fine filter 2 Coarse filter Cleaning filters Soiling in the dishwashing water may block the filters. 1. After each wash check the filters for residue. 2. Turn the coarse filter anticlockwise and remove the filter system .
en Cleaning and servicing 7. Insert the filter system into the ap- pliance and turn the coarse filter clockwise. ‒ Make sure that the arrow markings match up. 2. Pull up the lower spray arm to re- move. 3. Check the outlet nozzles on the Cleaning spray arms Limescale and soiling in the dishwashing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. 1. Unscrew the upper spray arm and pull down to remove .
Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs. Troubleshooting WARNING Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance.
en Troubleshooting Fault Appliance door does not open at the end of the programme. Cause Appliance door brushes against the appliance or kitchen cabinets Troubleshooting ▶ Install the appliance correctly as described in the installation instructions and align. Appliance door opens too wide at the end of the programme. Door is not correctly adjusted. ▶ Adjust the appliance door as de- Wrong screws used to adjust the door gap. ▶ Use size 4X30 bolts to adjust the Childproof lock is activated.
Troubleshooting Fault Appliance door opens too wide when activated. Cause Door is not correctly adjusted. en Troubleshooting ▶ Adjust the appliance door as described in the installation instructions. Error code / Fault display / Signal Fault Cause E:20-60 lights up alternately. Appliance has detected calcified heating element. Troubleshooting 1. Descale the appliance. 2. Operate the appliance with the water softening system.1 E:21-30 will light up alternately.
en Troubleshooting Fault E:32-00 will light up alternately or indicator for water supply lights up. Cause Troubleshooting 5. Remove the filter from the supply hose 6. Clean the filter. 7. Re-insert the filter in the supply hose. 8. Screw the water connection back on. 9. Check the water connection for leaks. 10. Restore the power supply. 11. Switch the appliance on. E:34-00 will light up alternately. Water is continuously running into the appliance. 1. Turn off the water tap. 2.
Troubleshooting Fault E:90-01 will light up alternately. Cause Mains voltage is too low. E:92-40 will light up alternately. Filters are soiled or blocked. ▶ Clean the filters. → "Cleaning filters", Page 43 A different error code apA technical fault is present. pears in the display window. E:01-00 to E:90-10 en Troubleshooting This is not a fault on the appliance. 1. Contact an electrician. 2. Have the mains voltage and electrical installation checked by an electrician. 1. Press . 2.
en Troubleshooting Fault Tableware is not dry. Cause Troubleshooting Water collects in recesses of ▶ Position tableware at an angle the tableware or cutlery. where possible. The combined detergent used has a poor drying performance. 1. Use rinse aid to improve drying per- formance. 2. Use a different combined detergent with a better drying performance. Extra Dry not activated to im- ▶ Activate Extra Dry. prove drying performance. Tableware removed too 1. Wait until the programme ends.
Troubleshooting Fault Appliance interior still wet after wash cycle. Remnants of food on tableware. en Cause Troubleshooting Not a fault. The condensaNo action required. tion drying principle causes water droplets in the tub – they are indeed desirable here. The moisture in the air condenses on the inside walls, runs off and is pumped out. Tableware is placed too 1. Arrange tableware with sufficient close together or basket is space in between. overfilled.
en Troubleshooting Fault Detergent residue in the appliance Water marks on plastic parts. Cause Lid of the detergent dispenser is blocked by items of tableware parts and will not open. Troubleshooting 1. Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by tableware. → "Arrange tableware", Page 32 Items of tableware are blocking the dispenser lid. 2. Do not place tableware or fragrance dispensers in the tablet collecting tray.
Troubleshooting Fault Stubborn white coatings are present on tableware, inside the appliance or the door. Cause Detergent substances are deposited there. These coatings cannot generally be removed with chemicals. The hardness range is set incorrectly or the water hardness is greater than 62 °E (8,9 mmol/l). 3in1/organic/eco detergent is not effective enough. Troubleshooting ▶ Change your "detergent" → Page 29. Too little detergent is being used.
en Troubleshooting Fault Coloured coatings (blue, yellow, brown) that are difficult or impossible to remove are present inside the appliance or on stainless steel tableware. Coloured deposits (yellow, orange, brown) that are easy to remove are present inside the appliance (mainly at the bottom). Cause Troubleshooting may not always be possible to completely remove deposits but they are harmless to health. The formation of films is due 1.
Troubleshooting Fault Removable streaks are present on glasses, glassware with a metallic appearance and cutlery. Irreversible clouding of glassware. en Cause Troubleshooting Tableware has been pre▶ Only remove large remnants of food cleaned too intensely. The and do not prerinse tableware. sensors chose a weaker programme. Stubborn soiling cannot be entirely removed. Glasses are not dishwasher- ▶ Use dishwasher-proof glasses. proof, only suitable for dishGlasses are usually only suitable for washers.
en Troubleshooting Fault Cause Troubleshooting Excessive formation of foam Detergent or appliance care ▶ Change the brand of detergent. occurs. product used causes excessive foaming. Home Connect problem Fault Connection to home network is not established. Cause WLAN on router is not active. Troubleshooting ▶ Check the wireless network connection of your router. WLAN display is flashing. Connection to home network is not available. ▶ Activate the wireless network con- Home Connect set incorrectly.
Troubleshooting en Malfunctions Fault Cause Water is left in the appliance Filter system or area under at the end of the prothe filters is blocked. gramme. Programme has not yet ended. Troubleshooting 1. Clean the "Filters" → Page 43. 2. Clean the "Wastewater pump" → Page 60. ▶ Wait until the programme ends or cancel the programme with Reset. ▶ → "Terminate programme", Page 35 Appliance cannot be switched on or operated. Software update is taking place.
en Troubleshooting Fault All LEDs lit up or flashing. Cause Electronics have detected a fault. Troubleshooting 1. Press the main switch button for approx. 4 seconds. → "Controls", Page 16 The appliance is reset and restarted. 2. If the problem occurs again: ‒ Switch off the appliance. ‒ Pull out the mains plug or switch off the fuse in the fuse box. ‒ Wait at least 2 minutes. ‒ Switch on the fuse in the fuse box or insert the mains plug. ‒ Switch the appliance on. 3.
Troubleshooting Fault Knocking or rattling noise. en Cause Spray arm is striking tableware. Troubleshooting ▶ Arrange tableware so that the spray arms do not strike tableware. With a small load the water jets directly strike against the tub. ▶ Distribute the tableware evenly. ▶ Load the appliance with more table- ware. Light items of tableware ▶ Position light items of tableware semove about during the wash curely. cycle.
en Transportation, storage and disposal Clean wastewater pump 8. Insert the pump cover down Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned. WARNING Risk of injury! Sharp and pointed objects or fragments of glass may block the waste water pump and cause injury. ▶ Remove any foreign bodies carefully. 1. Disconnect the appliance from the power supply. 2.
Customer Service en Transporting the appliance 1. Unplug the appliance from the To avoid damage to the appliance, empty it before transporting. Note: Always transport the dishwasher upright to prevent residual water getting into the machine's controls and damaging the appliance. 1. Remove tableware from the appliance. 2. Secure loose parts. 3. "Switch on the appliance." → Page 33 4. Select the programme with the highest temperature. → "Programmes", Page 19 5. "Start the programme." → Page 34 6.
en Technical specifications The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website. Product number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.) You can find the product number (ENr.), the production number (FD) and the consecutive numbering (Z-Nr.) on the appliance's rating plate. The rating plate is located inside the appliance door.
Declaration of Conformity Information regarding Free and Open Source Software en Declaration of Conformity Declaration of Conformity BSH Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality conforms to the basic requirements and other relevant provisions of Directive 2014/53/ EU. A detailed RED Declaration of Conformity can be found online at www.neff-international.com among the additional documents on the product page for your appliance.
en Declaration of Conformity AL BA MD ME 5 GHz WLAN (Wi-Fi): For indoor use only.
BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd.
