Installation Instruction

Table Of Contents
en Troubleshooting
14
11  Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING‒Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
by trained specialist staff.
If the appliance is defective, call Customer Service.
WARNING‒Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
by trained specialist staff.
Only use genuine spare parts when repairing the
appliance.
If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.
11.1 Malfunctions
Fault Cause and troubleshooting
The appliance is not
working.
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
The lighting does not
work.
Different causes are possible.
Call the after-sales service.
→"Customer Service", Page14
Defective LED lights may be replaced by the manufacturer, their customer service or a
qualified technician (electrician) only.
Remote control not
working.
The batteries are flat.
→"Replacing the batteries in the remote control", Page13
In the LED display,
the LEDs flash one to
five times after the
appliance is switched
off.
The batteries are almost empty.
→"Replacing the batteries in the remote control", Page13
LED1 flashes in the
LED display.
The grease filters are saturated.
→"Cleaning grease filters in the dishwasher", Page12
→"Cleaning grease filters manually", Page13
LED2 flashes in the
LED display.
The odour filters are saturated.
Change the odour filter.
HomeConnect is not
working correctly.
Different causes are possible.
Go to www.home-connect.com.
12  Customer Service
If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note:Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
12.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
Depending on the model, the rating plate can be found:
¡ Inside the appliance (remove grease filters for ac-
cess).