Instructions for Use
en Trouble shooting
16
3Trouble shooting
Tr oubl e s hoot i ng
If a fault occurs, there is often a simple explanation. 
Before calling the after-sales service, please refer to the 
fault table and attempt to correct the fault yourself.
Tip: If a dish does not turn out exactly as you wanted, 
refer to the following chapter, where you will find lots of 
tips and notes relating to the optimum 
settings.~  "Tested for you in our cooking studio" 
on page 18 
:Warning – Risk of electric shock! 
Incorrect repairs are dangerous. Repairs may only be 
carried out and damaged power cables replaced by 
one of our trained after-sales technicians. If the 
appliance is defective, unplug the appliance from the 
mains or switch off the circuit breaker in the fuse box. 
Contact the after-sales service.
Fault table
Area Cleaning product
Appliance front Hot soapy water: Clean using a dish cloth and 
then dry with a soft cloth. Do not use metal or 
glass scrapers for cleaning.
Appliance front with 
stainless steel
Hot soapy water: Clean using a dish cloth and 
then dry with a soft cloth. Remove splashes 
and patches of limescale, grease, starch and 
albumin (e.g. egg white) immediately. Corro-
sion can form under these patches or 
splashes. Special stainless-steel cleaning prod-
ucts are available from the after-sales service 
or from specialist retailers. Do not use glass 
cleaners or metal or glass scrapers for clean-
ing.
Cooking compart-
ment made of stain-
less steel
Hot soapy water or vinegar solution: Clean 
using a dish cloth and then dry with a soft 
cloth.Do not use oven spray or any other 
aggressive oven cleaners or abrasive materi-
als. Scouring pads, rough sponges and pan 
cleaners are also unsuitable. These items 
scratch the surface. Allow the interior surfaces 
to dry completely.
Recess in the cook-
ing compartment
Damp cloth: Water must not be allowed to run 
into the appliance through the turntable drive. 
Dry the turntable drive with a cloth.
Turntable and roller 
ring
Hot soapy water: When placing the turntable 
back into its recess, it must engage properly.
Wire rack Hot soapy water: Soak and clean with a dish 
cloth or brush. Do not scour.Do not use metal 
or glass scrapers for cleaning.
Door panels Glass cleaner: Clean with a dish cloth. Do not 
use glass scrapers.
Area Cleaning product
Fault Possible cause Remedy/information
The appliance is not working The plug is not plugged into the mains Connect the appliance to the electricity supply
Power failure Check whether other kitchen appliances are working
The circuit breaker/fuse is faulty Check in the fuse box to make sure that the circuit 
breaker/fuse for the appliance is in working order
Faulty operation Switch off the circuit breaker/fuse for the appliance in 
the fuse box and switch it back on after approximately 
10 seconds
Three zeros are lit on the display. Power failure Reset the time.
The appliance is not operating. A 
cooking time is shown in the display.
The rotary selector has been pressed accidentally. Press the "Stop" button.
The "Start" button was not pressed after the setting 
was made.
Press the "Start" button or use the "Stop" button to 
cancel the setting.
The microwave is not working. The door has not been closed properly. Check whether food remnants or debris is/are 
trapped in the door.
The "Start" button was not pressed. Press the "Start" button.










