User Manual

Customer service en
33
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Maximum operating time exceeded
Your appliance ends the operation automatically when
no cooking time is set and the setting has not been
changed for a long time.
The actual cooking time until the operation is stopped
automatically varies according to the selected settings.
The appliance display indicates that the operation will
end automatically. Afterwards, the operation is stopped.
To use the appliance again, switch it off beforehand.
Then switch the appliance on again and set the
required operation.
Cooking compartment bulbs
To light the interior of your cooking compartment, your
appliance has one or more long-life LED bulbs.
However, if ever an LED bulb or the bulb's glass cover
is defective, call the after-sales service. The lamp cover
must not be removed.
4Customer service
Customer service Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please give the full product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
bearing these numbers can be found on the right-hand
side when you open the fascia panel. Touch the
” touch button to do this. ~ "Steam" on page 20
To save time, you can make a note of the number of
your appliance and the telephone number of the after-
sales service in the space below, should it be required.
Please note that there will be a fee for a visit by a
service technician in the event of a malfunction, even
during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
The appliance cannot be switched on;
the 1 symbol is shown on the dis-
play
The automatic childproof lock is activated
Press and hold the 0 touch button until the 1 sym-
bol goes out
The appliance cannot be operated
when it is switched on; the 1 sym-
bol is shown on the display
The childproof lock is activated
Press and hold the 0 touch button until the 1 sym-
bol goes out
The appliance does not heat up; 6
is shown on the display
Demo mode is activated in the basic settings Disconnect the appliance from the mains for approx.
10 seconds (switch off the circuit breaker in the fuse
box) and then deactivate demo mode in the basic set-
tings within 3 minutes
~ "Basic settings" on page 17
The appliance door cannot be
opened; the 5 symbol is shown on
the display
The appliance door is locked until the cooking com-
partment has cooled down
Wait until the 5 symbol goes out
The childproof lock locks the appliance door
Press and hold the 0 touch button until the 5 sym-
bol goes out; adjust the childproof lock setting
There is a "pop" noise during cooking Cold/warm effect with frozen food, caused by the
steam
Not possible
"EXXXX" appears on the display, e.g.
"E0111"
Technical problem Switch the appliance off and back on again
If the message appears again, call the after-sales ser-
vice
E no. FD no.
After-sales service O
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