Installation Instruction

Troubleshooting en
25
18.1 Malfunctions
Fault Cause and troubleshooting
The appliance is not
working.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
The appliance does
not heat up;
lights up in the dis-
play.
Demo mode is activated.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and then on again.
2.
Deactivate demo mode within 5minutes by changing the last basic setting (depending
on the appliance type ⁠ ⁠ or ⁠ ⁠ ) to .
→"Basic settings", Page13
The appliance door
cannot be opened;
lights up in the
display.
The childproof lock locks the appliance door.
▶
Use the button to deactivate the childproof lock.
→"Childproof lock", Page12
The appliance door
cannot be opened;
lights up in the dis-
play.
The cleaning function locks the appliance door.
▶
Allow the appliance to cool down until goes out in the display.
→"Pyrolytic self-cleaning ", Page18
The time flashes in
the display.
There has been a power cut.
▶
Reset the time.
→"Setting the time on the clock", Page12
The time does not ap-
pear in the display
when the appliance is
switched off.
The basic setting has been changed.
▶
Change the basic setting for the time display.
→"Basic settings", Page13
lights up in the
display and no set-
tings can be made
on the appliance.
Childproof lock is activated.
▶
Use the button to deactivate the childproof lock.
→"Childproof lock", Page12
flashes in the dis-
play and the appli-
ance does not start.
The cooking compartment is too hot for the selected operation.
1.
Switch off the appliance and allow it to cool down.
2.
Restart the operation.
appears in the
display.
The maximum cooking time has been reached. To prevent an unwanted permanent opera-
tion, the appliance automatically stops heating after several hours if the settings are un-
changed.
▶
Switch off the appliance.
You can configure new settings if required.
Tip:To prevent the appliance from switching off when you do not want it to, e.g. for an
extremely long preparation time, set a cooking time.
→"Time-setting options", Page11
A message with ap-
pears in the display,
e.g. - .
Electronics fault
1.
Press the button.
‒ If required, reset the time.
a If the fault was a one-off, the error message disappears.
2.
If the error message appears again, call the after-sales service. Quote the exact error
message and the E no. of your appliance.
→"Customer Service", Page26
HomeConnect is not
working correctly.
Different causes are possible.
▶
Go to www.home-connect.com.