Instructions for Use
Trouble shooting en
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3Trouble shooting
Tr oubl e shoot i ng
If a fault occurs, there is often a simple explanation. 
Before calling the after-sales service, please refer to the 
fault table and attempt to correct the fault yourself.
Rectifying faults yourself
You can often easily rectify technical faults with the 
appliance yourself.
If a dish does not turn out exactly as you wanted, you 
can find useful cooking tips and instructions at the end 
of this instruction manual. ~  "Tested for you in our 
cooking studio" on page 24
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:Warning – Risk of injury! 
Incorrect repairs are dangerous. Do not attempt to 
repair the appliance yourself. Repairs must only be 
carried out by one of our trained after-sales engineers. If 
the appliance is defective, call the after-sales service.
:Warning – Risk of electric shock! 
Incorrect repairs are dangerous. Repairs may only be 
carried out and damaged power cables replaced by 
one of our trained after-sales technicians. If the 
appliance is defective, unplug the appliance from the 
mains or switch off the circuit breaker in the fuse box. 
Contact the after-sales service.
Error messages on the display
If an error message with "“" appears on the display, 
e.g. “‹†-„ƒ, touch the v button. This will reset the 
error message. Reset the time, if necessary.
If the fault was a one-off, you can continue to use your 
appliance as normal. If the error message appears 
again, call our after-sales service and quote the exact 
error message and the E no. of your appliance. 
~  "Customer service" on page 24
Replacing the bulb in the top of the cooking 
compartment
If the cooking compartment light bulb fails, it must be 
replaced. Heat-resistant, 25 watt, 230 V halogen bulbs 
are available from the after-sales service or specialist 
retailers.
When handling the halogen bulb, use a dry cloth. This 
will increase the service life of the bulb. Only use these 
bulbs.
:Warning – Risk of electric shock! 
When replacing the cooking compartment bulb, the 
bulb socket contacts are live. Before replacing the bulb, 
unplug the appliance from the mains or switch off the 
circuit breaker in the fuse box.
:Warning – Risk of burns! 
The appliance becomes very hot. Never touch the 
interior surfaces of the cooking compartment or the 
heating elements. Always allow the appliance to cool 
down. Keep children at a safe distance.
1. Place a tea towel in the cold cooking compartment 
to prevent damage.
2. Turn the glass cover anti-clockwise to remove it 
(figure !).
3. Pull out the bulb – do not turn it (figure "). 
Insert the new bulb, making sure that the pins are in 
the correct position. Push the bulb in firmly.
4. Screw the glass cover back on. 
Depending on the appliance model, the glass cover 
may have a sealing ring. If the glass cover has a 
sealing ring, put it back in place before screwing the 
cover back on.
5. Remove the tea towel and switch on the circuit 
breaker.
Fault Possible 
cause
Notes/remedy
The appliance is 
not working.
Defective cir-
cuit breaker.
Check the circuit breaker in the 
fuse box.
Power failure Check whether the kitchen light 
or other kitchen appliances are 
working.
The time is flash-
ing on the display.
Power failure. Reset the time.
No settings can 
be made on the 
appliance. The 
symbol 1 lights 
up in the display.
The child-
proof lock is 
activated.
Press and hold the v button until 
the 1 symbol goes out in the dis-
play. Settings can be made on the 
appliance.
The childproof lock can be deacti-
vated in the basic settings. 
~  "Basic settings" on page 15
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