Warranty Guide
5
Standard SigmaBlade Server Warranty
♦
Any shipment, re-shipme nt or physical movement of
the Product (claims must be presented to the
carrier).
♦
Relocatio n, removal or installatio n or re-installation
of the Product.
♦
Any other cause that does not relate to a Product
defect.
5. Cartons, carrying cases, external cabinets, magnetic or
digital tapes, or any accessories used in connection with
the Product.
6. This warranty covers only NEC Corporation of America -
supplied components. Service required as a result of third
party components is not covered under this warranty,
including third-party software even if it is distributed by
NECAM.
What NEC Corporation of America Will and Will Not Pay For
NEC Corporation of America will pay labor and material
expenses for covered items, but NEC Corporation of America
will not pay for the follo wing:
1. Removal or installatio n charges.
2. Payment of shipping related charge incurred in returning
the Product for warranty repair.
3. Costs of initial technical adjustments (set-up), including
adjustment of user controls.
How You Can Get Warranty Service
Express5800 SigmaBlade Server NECCare Customers in the
continental U.S. and Canada have one p hone number to use
when calling for technical support or hardware repair on their
ser vers. Calls for initiating a repair request should be made by
calling 1-866-269-1239. Be prepared to provide the Serial
Number of your server to NEC for quick response.
For easy refer ence, write down your Serial Number here and
keep this document in a safe and accessible location.
SN________________________________________________
When arranging for a hardware repair, you will speak with a
trained technician. The technician will determine whether yo u
have a hardwar e or software failure and then will provide you
with the appropriate service options.