Warranty Guide

3
Standard SigmaBlade Server Warranty
Installation Service
NEC installation services are suggested when implementing an
NEC Express5800 SigmaBlade Server. Installation services
are fee-based and will be conducted by an NEC Sys tems
Engineer (SE) and or a Certified NEC Service Provider.
■ Req uires preplanning for installation by NE CAM and the
Customer. An I nstallation Site Preparation Guide will be
delivered and agreed upon between the Customer and
NECAM prior to installation. This document will provide
an outline of the installation plans and processes.
■ Installatio n will take a minimum of one (1) day on-site at
the customer location. Installation includes; Hardware,
Operating system, net wor k connection, configuration and
administrator training. Anything beyond the one ( 1) day will
require additional fees.
Relocation Service
NEC Relocation services are available as a fee-based service
delivered b y an NEC SE and or a Certified NEC Service
provider to help Customers protect their IT investments by
reducing risks, including minimal downtime, that are known to
be associated with relocation.
■ NECAM or the Authorized service pro vider will work with
the Customer to assist with planning and coordination of the
move.
■ Damage caused by relocation without the assistance of NEC
is not co vered under this warranty program. Please refer to
section “What is Covered and What is Not Covered” for
more informatio n.
■ Server s moved without the assistance of NEC may require
recertification to validate warranty.
■ The original shipping carton should be retained for limiting
risks associated with relo cation.
Registered Limited Warranty
NEC Corporation of America warrants this Product to be free
fro m defects in material and workmanship, and agrees to repair
or replace any part of the enclosed unit that proves defective
under these terms and conditions.