NEC Express5800/BladeServer Series N8400-055AF/078F/079F NEC Express5800/B140a-T User's Guide 1st Edition 9-2008 ONL-540_001_03-B140aT-100-99-0809
PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation (NEC) and /or its licensors. NEC and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Keep this User's Guide at hand for quick reference at anytime necessary. SAFETY INDICATIONS Follow the instructions in this User's Guide for your safety to use the server. The server contains components with possible danger, hazards that may cause by ignoring warnings, and preventive actions against such hazards. Server components with possible danger are indicated with a warning label placed on or around them as well as described in this User's Guide.
Symbols used in this User's Guide and warning labels are listed below. Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause fumes or fire. Indicates that improper use may cause fingers to be caught. Indicates that improper use may cause personal injury by the moving fan blades. Indicates that improper use may cause personal injury. Indicates that improper use may cause explosion.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Trademarks NEC ESMPRO and NEC EXPRESSBUILDER are trademarks of NEC Corporation. Microsoft, Windows, Windows Server, Windows NT, and MS-DOS are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel, Intel logo, Xeon, and Xeon Inside are registered trademarks of Intel Corporation in the United States and other countries. Datalight is a registered trademark of Datalight, Inc. ROM-DOS is a trademark of Datalight, Inc.
i PREFACE Welcome to the NEC Express5800/BladeServer series server. The NEC Express5800/BladeServer holds powerful performance and employs the latest technology to implement a computer for the next generation. With its potential capabilities, the server may be used as the workstation PC that configures a client-server system and provides high-speed processing and superior reliability.
ii ABOUT THIS USER'S GUIDE This User's Guide is a guide for proper setup and use of the server. This User's Guide also covers useful procedures for dealing with difficulties and problems that may arise during setup or operation of the server. Keep this manual for future use. The following describes how to proceed with this User's Guide.
iii Text Conventions The following conventions are used throughout this User's Guide. For safety symbols, see "SAFETY INDICATIONS" provided earlier. IMPORTANT: Items that are mandatory or require attention when using the server NOTE: Helpful and convenient piece of information IN THE PACKAGE The carton contains various accessories, as well as the server itself. See the packing list to make sure that you have everything and that individual components are not damaged.
iv CONTENTS Preface ..............................................................................................................................................i About This User's Guide..................................................................................................................ii In the Package................................................................................................................................ iii Chapter 1 Notes on Using Your Server .......................
v Chapter 4 Configuring Your Server.............................................................................. 4-1 System BIOS ~ SETUP ~ .............................................................................................................4-1 Starting SETUP Utility.............................................................................................................4-2 Description on On-Screen Items and Key Usage .....................................................................
vi Chapter 6 Installing and Using Utilities ....................................................................... 6-1 NEC EXPRESSBUILDER .......................................................................................................... 6-2 Autorun Menu ......................................................................................................................... 6-6 Parameter File Creator ...................................................................................................
vii Chapter 9 Upgrading Your Server ................................................................................ 9-1 Safety Notes..................................................................................................................................9-2 Anti-static Measures .....................................................................................................................9-3 Preparation for Installation .........................................................................
viii (This page is intentionally left blank.
Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of the server.
1-2 Notes on Using Your Server SAFETY NOTES This section provides notes on using the server safely. Read this section carefully to ensure proper and safe use of the server. For symbols, see "SAFETY INDICATIONS" provided earlier. For part names described in the safety instruction chapter in this guide, refer to "Features and Controls" in Chapter 2. WARNING Do not use the server for services where critical high availability may directly affect human lives.
Notes on Using Your Server 1-3 WARNING Do not use the equipment in the place where corrosive gases exist. Make sure not to locate or use the server in the place where corrosive gases (sulfur dioxide, hydrogen sulfide, nitrogen dioxide, chlorine, ammonia, ozone, etc) exist. Also, do not set it in the environment where the air (or dust) includes components accelerating corrosion (ex. sulfur, sodium chloride) or conductive metals.
1-4 Notes on Using Your Server CAUTION Avoid installation in extreme temperature conditions. Immediately after the server is powered off, its internal components such as hard disk drives are very hot. Leave the server until its internal components fully cool down before installing/removing any component. Avoid contact with the server during thunderstorms. Disconnect the power plug from the outlet when a thunderstorm is approaching.
Notes on Using Your Server 1-5 FOR PROPER OPERATION Observe the following notes for successful operation of the server. Use of the server ignoring the notes will cause malfunctions or failures of the server. CPU blade – The CPU blade assembly must be installed in the Blade Enclosure (SIGMABLADE). – Install or remove CPU blades one by one. – Hold the portions covered with metal plates when a CPU blade is installed or removed.
1-6 Notes on Using Your Server – The CPU blade contains precision component that is easily affected by drastic temperature change. If the CPU blade is used after storage or relocation, make sure that the CPU blade is fully adapted to the operating environment. – Do not perform any of the following operation during POST (including similar operations from EM card and external applications). Press the POWER switch of the CPU blade. Press the RESET switch of the CPU blade.
Notes on Using Your Server 1-7 TRANSFER TO THIRD PARTY The following must be observed when you transfer (or sell) the server or software provided with the server to a third party: Server Make sure to provide this manual along with the server to a third party. IMPORTANT: About data on the hard disk drive Be sure to take appropriate measures not to leak important data (e.g., customers' information or companies' management information) on the removed hard disk drive to any third parties.
1-8 Notes on Using Your Server DISPOSAL AND CONSUMABLES Dispose of the CPU blade, hard disk drives, Blade Enclosure, option board, floppy disks, and DVD/CD-ROMs according to all national laws and regulations. IMPORTANT: For disposal (or replacement) of the battery on the mother board of the server, consult with your service representative.
Notes on Using Your Server 1-9 USER SUPPORT Before Asking for Repair, do the following when the server appears to fail: 1. Check if the power cord and the cables to other devices are properly connected. 2. See Chapter 8 to find if your problem fits the description. If it does, take the recommended measure for it. 3. Check if the software required for operation of the server is properly installed.
1-10 Notes on Using Your Server Advice for Health The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You have good posture if the following are satisfied when you use a computer: • You sit on a chair with your back straight. • Your hands are parallel with the floor when you put them on the keyboard.
Chapter 2 General Description This chapter provides information that you should be familiar with before using the server. It includes names and functions of the components and features of the server.
2-2 General Description OVERVIEW BladeServer is a modular and multiprocessing system that includes processor, memory, network connections, optional add-in card slot, and associated electronics, all on a single mother board called a CPU blade. The CPU blade, hard disk drive, and other CPU blades are typically installed into a rack-mountable enclosure that houses multiple CPU blades that share common resources such as cabling, power supplies, and cooling fans.
General Description 2-3 STANDARD FEATURES High performance Intel® Xeon® Processor 7400s, 7300s, or 7200s DDR2-667 SDRAM FB-DIMM High-speed 1000BASE-T interface x4 (1Gbps supported) High-speed disk access (SAS) Expandability Four mezzanine card slots Large memory of up to 64GB Up to four multi-processors are available for upgrade. Four network ports Up to four hard disk drives (SAS 2.5-inch) per CPU blade Two USB (Ver 2.
2-4 General Description PART NAMES AND CONTROLS This section describes the names and features of the sections in the device. Front View 1 2 1 2 3 4 5 6 7 8 9 10 3 4 5 6 7 8 9 10 11 14 12 13 Hard disk drive Slots 0, 1, 2, and 3 from left to right POWER lamp The lamp goes on green when the CPU blade is powered on. The lamp goes on amber when the CPU blade is powered off but the power is supplied from the power supply unit.
General Description 2-5 11 12 13 14 SUV connector This connector sends or receives various signals. The K410-150(00) SUV cable (sold separately or provided with the Blade Enclosure) is connected to this connector. LAN3 Link/Access lamp (green) The lamp goes on when LAN port 3 is connected to the network. The lamp flashes when data is being transmitted. LAN4 Link/Access lamp (green) The lamp lights when LAN port 4 is connected to the network. The lamp flashes when data is being transmitted.
2-6 General Description Rear View 1 1 MP connector 1
General Description 2-7 Internal View CPU Unit 1 2 3 4 10 5 12 6 7 8 9 11 5 2 1 2 3 4 5 6 7 8 9 10 11 12 4 3 CPU socket #4, #3, #2, and #1 from top DIMM socket #16, #15, #12, #11, #8, #7, #4, #3, #1, #2, #5, #6, #9, #10, #13, and #14 from top Type II mezzanine slot Slot to install mezzanine card for blade Type I mezzanine slot Slot to install mezzanine card for blade MP connector Used to connect with the midplane in optional Blade Enclosure.
2-8 General Description SAS Board 1 2 3 4 5 6 7 1 2 3 4 5 6 7 DIMM connector for onboard RAID Connector for signal cable (1) Connect the signal cable (1) of the CPU unit. Connector for signal cable (2) Connect the signal cable (2) of the CPU unit. Connector for power cable Connect the power cable of the CPU unit.
General Description 2-9 External View Top cover 1 Top cover
2-10 General Description Hard Disk Drive The hard disk drive is an optional device. An operating system may be installed in the hard disk drive. Handle it carefully. 2 1 6 1 2 3 4 5 6 3 5 4 Hard disk drive BP connector The connector is connected to the SAS board. Drive carrier Disk access lamp (green/amber) Lights green in accessing to a hard disk drive. Lights amber if a fault occurs in a hard disk drive. Flashes amber while array disks are rebuilt.
General Description 2-11 Lamp Indications This section describes the positions and display meanings of the lamps on the CPU blade and other devices. CPU Blade The CPU blade includes seven lamps. POWER lamp STATUS lamp ID lamp LAN2 Link/Access lamp LAN1 Link/Access lamp LAN4 Link/Access lamp LAN3 Link/Access lamp POWER Lamp The POWER lamp lights green while the power of the CPU blade is on. The lamp lights amber when the CPU blade is powered off but the power is supplied from the power supply unit.
2-12 General Description STATUS Lamp The STATUS lamp stays lit in green when the CPU blade is in successful operation. When the STATUS lamp is flashing in amber or red, it indicates that the system has failed. In addition, you can view the detailed information on error message on virtual LCD when the STATUS lamp is flashing in amber or red. You can use the virtual LCD through the Web browser of EXPRESSSCOPE engine (BMC) or NEC DianaScope Manager.
General Description 2-13 LAN (1 - 4) Link/Access Lamps The lamp goes on when LAN port is connected to the network. The lamp flashes when data is being transmitted. When the CPU blade is powered on, it becomes ready to link with the network. The connection of LAN port is physically controlled by the EM card and the switch module installed in the Blade Enclosure (SIGMABLADE-H).
2-14 General Description USING YOUR SERVER This section describes the basic operation of the blade server. Power-on of Blade Server There are the following two ways to turn on the power of the CPU blade. Turn on the power of the CPU blade in any of the two ways after turning on the powers of the display unit and peripherals connected to the CPU blade.
General Description 2-15 Power ON from CPU Blade Press the POWER switch on the front panel of the CPU blade (the POWER lamp on the CPU blade goes on green). POWER lamp POWER switch Power ON from Network Serial Port Depending on the BIOS setting of the CPU blade, the power of the CPU blade may be automatically turned on by a proper packet received from the network or via the modem connected to the serial port.
2-16 General Description POST POST (Power On Self-Test) is the self-diagnostic program stored in the CPU blade. When you power on the CPU blade, the system automatically runs POST to check the mother board, ECC memory module, CPU module, keyboard, and mouse. POST also displays messages of the BIOS SETUP utility, such as the start-up message, while in progress. With the factory setup of the CPU blade, the NEC logo appears on the display unit (if connected) while POST is in progress.
General Description 2-17 POST Execution Flow The following describes the progress of POST in the chronological order. IMPORTANT: Do not make unnecessary key entries or perform mouse operations while POST is in progress. Some system configurations may display the message "Press Any Key" to prompt a key entry. This message is driven by BIOS of an installed optional board. Make sure to read the manual that comes with the optional board before any key entry.
2-18 General Description Launch the BIOS SETUP utility when you need to change the settings to meet the requirements for the CPU blade. As long as the above message is not displayed with an error message, you don't have to launch the utility. (Ignore the message. POST will automatically proceed.) To launch the SETUP utility, press F2 while the above message is displayed. See Chapter 4 for setup and parameters. The CPU blade automatically restarts POST all over again when you exit the SETUP utility. 4.
General Description 2-19 Power-off of Blade Server Turn off the power in the following procedure. If a power cord of the Blade Enclosure is connected to the UPS, refer to the manual shipped with the UPS or the manual of the application controlling the UPS. 1. Shutdown OS. 2. Press the POWER switch on the CPU blade. The POWER lamp on the CPU blade goes on amber.
2-20 General Description Device Identification To identify the device to be maintained among more than one device, ID lamp is used. The ID lamp is located on the CPU blade installed in the Blade Enclosure. The ID lamp allows you to identify the device subject to maintenance among more than one CPU blade installed in the Blade Enclosure. The ID lamp on CPU blade can also be made flashed blue by proper software commands from the management PC on the network.
Chapter 3 Setting Up Your Server This chapter describes how to set up the server appropriate for your system, on a step-by-step basis.
3-2 Setting Up Your Server BEFORE INSTALLING CPU BLADE Be sure to check the MAC addresses before installing a CPU blade in the Blade Enclosure. Check of MAC Address A MAC address indicates the address specific for the network. It is expressed by 12-digit alphanumeric. Each of the CPU blade has four MAC addresses. Check the MAC addresses before installing a CPU blade in the Blade Enclosure. A MAC address is indicated in the area as shown in the figure below.
Setting Up Your Server 3-3 The address of LAN port depends on the numeral and alphabet of the last digit of MAC address. When the numeral/alphabet of the last digit is even number, A, C, or E: The MAC address for LAN port 1 is as described on the label. The MAC address for LAN port 2 can be obtained by adding 1 to the described MAC address. The MAC address for LAN port 3 can be obtained by adding 2 to the described MAC address.
3-4 Setting Up Your Server INSTALLING THE CPU BLADE Install the CPU blade in the dedicated Blade Enclosure. Refer to the User's Guide of Blade Enclosure for how to install the CPU blade. IMPORTANT: The CPU blade is extremely sensitive to static electricity. Make sure to touch the metal frame of the CPU blade to discharge static electricity from your body before handling the CPU blade. Do not touch the pins, leads, or circuitry and place the CPU blade directly on the desk.
Setting Up Your Server 3-5 MAKING CONNECTIONS Connect peripheral devices to the CPU blade. IMPORTANT: Contact the maintenance engineer in your service representative if you have any requests on the system configuration including the connection to the uninterruptible power supply system or auto power controller and the time schedule operation. If you are installing the CPU blade in the Blade Enclosure (SIGMABLADE-H), follow instructions described in the User's Guide of the Blade Enclosure.
3-6 Setting Up Your Server In the ordinary operation, any cables may not be connected to a CPU blade. Proper cable(s) should be connected to the USB, serial, and/or VGA ports on the CPU blade in the following cases: Installing OS (when the CPU blade is installed in Blade Enclosure (10U)) Maintenance Updating BIOS and firmware The separately priced K410-150(00) SUV cable can only be used to connect with the CPU blade.
Setting Up Your Server USB Connection by K410-150(00) SUV Cable Connect the floppy disk drive, DVD-ROM drive, keyboard, and mouse according to the figure shown below. The USB hub should have the self-power specification if it is used.
3-8 Setting Up Your Server Network The CPU blade is connected with network via the Blade Enclosure. Refer to the User's Guide of the Blade Enclosure for details.
Chapter 4 Configuring Your Server This chapter describes Basic Input Output System (BIOS) configuration. When you install the blade server for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups. SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the CPU blade. This utility is pre-installed in the flash memory of the CPU blade and ready to run.
4-2 Configuring Your Server Starting SETUP Utility Powering on the CPU blade starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a while, the following message appears at bottom left on the screen. Pattern 1: Press to enter SETUP Pattern 2: Press to enter SETUP or to Network Pattern 3: Press to resume, to enter Setup, to Network * The message depending on the status of CPU blade.
Configuring Your Server 4-3 Description on On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu. Indicates there are submenus. Online help window Setup item menu Explanation of key functions Cursor (↑, ↓): Cursor (←, →): – and +: Enter: Esc: F1: F9: F10: Parameter (high-lights upon selection) menu Selects an item on the screen. The highlighted item is currently selected.
4-4 Configuring Your Server Configuration Examples The following describes examples of configuration required to use software-link features or for system operations. Date and Time To change system date or time Select [Main] – [System Time] and [System Date]. Set the correct date and time before running the system. Link with Management Software To control power supply of the CPU blade with NEC ESMPRO Manager via the network Select [Advanced] – [Advanced Chipset Control] – [Wake On LAN/PME] – [Enabled].
Configuring Your Server 4-5 Memory To pause the POST if the memory error is detected Select [Advanced] – [Memory/Processor Error] – [Halt]. To check the installed memory (DIMM) status Select [Advanced] – [Memory Configuration] – [DIMM Group #1 - #8 Status] and check the status indications. To clear the memory (DIMM) error information Select [Advanced] – [Memory Configuration] – [Memory Retest] – [Yes] and reboot the system.
4-6 Configuring Your Server CPU To pause the POST if the system detects the CPU error Select [Advanced] – [Memory/Processor Error] – [Halt]. To check the installed CPU status Select [Main] – [Processor Settings] and check the status indications. The on-screen CPU numbers and socket locations on the mother board are associated as shown in the figure below.
Configuring Your Server Security To set passwords on the BIOS level Select [Security] – [Set Supervisor Password] and enter a password. Set Supervisor password first, then User password. To enable/disable the POWER switch Select [Security] – [Power Switch Inhibit] – [Disabled]. Select [Security] – [Power Switch Inhibit] – [Enabled]. To set this item, the Supervisor and User passwords must have been set.
4-8 Configuring Your Server Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To set minute functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set, for each menu.
Configuring Your Server 4-9 Main Start the SETUP utility to display the Main menu. Available options in the Main menu are listed below. Option System Time System Date Parameter HH:MM:SS MM/DD/YYYY Description Shows the current time. Shows the current date. Your Setting [ IMPORTANT: If the system clock is remarkably delayed or advanced as the passage of time in spite of adjustment, contact your service representative for maintenance.
4-10 Configuring Your Server Processor Settings If you select "Processor Settings" on the Main menu, the screen shown below appears. See the table below for the items.
Configuring Your Server Option Processor 3 CPUID Parameter Numeral Disabled Error Not installed Processor 3 L2 Cache Processor 3 L3 Cache – – Processor 4 CPUID Numeral Disabled Error Not installed Processor 4 L2 Cache Processor 4 L3 Cache – – Execute Disable Bit Disabled [Enabled] Disabled [Enabled] Virtualization Technology Hardware Prefetcher [Disabled] Enabled Adjacent Cache Line Prefetch Enabled [Disabled] Intel SpeedStep(R) Technology [Disabled] Enabled Description A numeral indicates
4-12 Configuring Your Server Advanced Move the cursor onto "Advanced" to display the Advanced menu. Selecting a menu item preceded by symbol "³" and pressing Enter allows the appropriate submenu to appear. See the table below for the items. Option Boot-time Diagnostic Screen Parameter [Disabled] Enabled Reset Configuration Data [No] Yes NumLock On [Off] [Boot] Halt Memory/Processor Error Description Specify whether the self-diagnosis (POST) running screen is displayed or not on booting.
Configuring Your Server 4-13 Memory Configuration Select "Memory Configuration" on the Advanced menu to display the following screen. See the table below for the items. Option Memory Size Parameter – DIMM Group #1 #8 Status Normal Disabled Not installed Memory Retest [No] Yes Extended RAM Step 1MB 1KB Every Location [Disabled] Online Spare Memory Memory RAS Feature [Disabled] Enabled [Normal] Mirror Description Indicates the total capacity of installed memory.
4-14 Configuring Your Server PCI Configuration The following screen appears if you select "PCI Configuration" on the Advanced menu. Selecting a menu item preceded by symbol "³" and pressing Enter allows the appropriate submenu to appear. Option Mezzanine Slot 1-4 Option ROM Scan Parameter Enabled [Disabled] Description Indicates whether the expansion of BIOS of mezzanine card to be installed is enabled or disabled.
Configuring Your Server 4-15 Onboard SAS Select "Onboard SAS" on the PCI Configuration submenu to display the following screen. Option Option ROM Scan Parameter [Enabled] Disabled Description Indicates whether the expansion of BIOS of on-board SAS controller is enabled or disabled.
4-16 Configuring Your Server Onboard NIC Select "Onboard NIC" on the PCI Configuration submenu to display the following screen. Option LAN Port 1 - 4 Option ROM Scan Parameter [Enabled] Disabled Description Indicates whether the expansion of BIOS of LAN controller is enabled or disabled.
Configuring Your Server 4-17 Peripheral Configuration Select "Peripheral Configuration" on the Advanced menu to display the following screen. See the table below for the items. IMPORTANT: Make sure to avoid any conflict in the interrupt requests or the base I/O addresses. If an assigned value is already used by another resource, it appears in yellow. Any yellow value must be reassigned.
4-18 Configuring Your Server Advanced Chipset Control The following screen appears if you select "Advanced Chipset Control" on the Advanced menu. Selecting a menu item preceded by symbol "³" and pressing Enter allows the appropriate submenu to appear. See the table below for the items.
Configuring Your Server 4-19 Security Move the cursor onto "Security" to display the Security menu. These items are displayed only when User Password has been set. Select "Set Supervisor Password" or "Set User Password" and press Enter to display the pop-up screen. Note that User password setup is not available before Supervisor password setup. Set a password on the pop-up screen. Enter a password of up to seven alphanumeric characters and symbols from the keyboard.
4-20 Configuring Your Server See the table below for items. Option Set User Password Parameter Up to 7 alphanumeric characters Set Supervisor Password Up to 7 alphanumeric characters Password on boot [Disabled] Enabled Secure Mode Timer Hot Key (CTRL+ALT+) [Disabled] 1 min 2 min 5 min 10 min 20 min 60 min 120 min [L] Z Secure Mode Boot Power Switch Inhibit [Disabled] Enabled [Disabled] Enabled Description Press Enter to display the user password entry screen.
Configuring Your Server 4-21 Server The Server menu appears if you move the cursor to "Server." The items which can be set on the Server menu and their functions are described below. For the setting, first select "System Management", "Console Redirection", or "Event Log Configuration" and press Enter to display the proper submenu. See the table below for the items.
4-22 Configuring Your Server Option Boot Monitoring Thermal Sensor BMC IRQ Post Error Pause AC-LINK Parameter [Disabled] 5 minutes 10 minutes 15 minutes 20 minutes 25 minutes 30 minutes 35 minutes 40 minutes 45 minutes 50 minutes 55 minutes 60 minutes Disabled [Enabled] Disabled [IRQ 11] Disabled [Enabled] Stay Off [Last State] Power On Description Indicates whether the boot monitoring feature is enabled or disabled and the timer value on booting. To use this feature, install NEC ESMPRO Agent.
Configuring Your Server 4-23 System Management The following screen appears if you select "System Management" on the Server menu and press Enter. See the table below for the items. Option BIOS Revision Board Part Number Parameter – – Board Serial Number – System Part Number – System Serial Number Chassis Part Number – Chassis Serial Number BMC Device ID – BMC Device Revision BMC Firmware Revision SDR Revision – – PIA Revision – – – – Description Indicates the version of BIOS.
4-24 Configuring Your Server Console Redirection The following screen appears if you select "Console Redirection" on the Server menu and press Enter. See the table below for the items. Option BIOS Redirection Port Baud Rate Flow Control Terminal Type Continue Redirection after POST Remote Console Reset Parameter [Disabled] Serial Port B 9600 [19.2k] 57.6k 115.
Configuring Your Server 4-25 Event Log Configuration The following screen appears if you select "Event Log Configuration" on the Server menu and press Enter. See the table below for the items. Option Clear All Event Logs Parameter – Description Press Enter to clear the system event log.
4-26 Configuring Your Server Boot Move the cursor onto "Boot" to display the Boot menu. The CPU blade searches for devices in the order set in this menu on booting. Finding the boot software, the CPU blade starts the software. The priority of the boot devices can be changed by using the ↑, ↓, +, and - keys. Move the cursor to the desired device with the ↑ or ↓ key and change the priority with the + or - key. The boot device priority is factory-set in the following order.
Configuring Your Server 4-27 Exit Move the cursor onto "Exit" to display the Exit menu. The following describes each option on the Exit menu: Exit Saving Changes Select this item to terminate SETUP after saving the newly selected information in CMOS (nonvolatile memory). The selection of "Exit Saving Changes" causes the confirmation screen to appear. If you select "Yes," SETUP is terminated with the newly selected information saved in CMOS (nonvolatile memory).
4-28 Configuring Your Server Load Setup Defaults Select this item to return all the values of SETUP to the default values. Selecting "Load Setup Defaults" causes the confirmation screen to appear. Select "Yes" to return the values to the default values. Select "No" to go back to the Exit menu screen. IMPORTANT: The values of SETUP at the shipment may be different from their default values depending on the model of the CPU blade.
Configuring Your Server 4-29 RAID SYSTEM CONFIGURATION This section describes how to use the internal hard disk drives as RAID System by Onboard RAID Controller (MegaRAID ROMB). About the optional RAID Controller, refer to the documents provided with optional RAID Controller. RAID Overview of RAID System What is RAID (Redundant Array of Inexpensive Disks)? RAID is an abbreviation for "Redundant Array of Inexpensive Disks".
4-30 Configuring Your Server RAID Levels The record mode enabling the RAID feature includes several levels. Among the levels, the Onboard RAID Controller (MegaRAID ROMB) supports RAID levels 0, 1, and 5. The number of hard disk drives required to create a disk group varies depending on the RAID level as shown in the table below. RAID level RAID 0 RAID 1 RAID 5 Number of required HDDs Min. Max. 1 4 2 2 3 4 NOTE: For details of the RAID levels, see "RAID Levels" described later in this chapter.
Configuring Your Server 4-31 Virtual Disk Virtual disk is a logical drive defined in disk group. It is recognized as a physical drive by OS. The allowable number of virtual disks is up to 16 per disk group, or up to 64 per controller. The figure below shows a sample configuration in which the Onboard RAID Controller (MegaRAID ROMB) is connected with three HDDs, creating one Disk Group. Two RAID5 virtual disks (VD) are defined in the Disk Group.
4-32 Configuring Your Server RAID Levels Characteristics of RAID Levels The table below lists the characteristics of the RAID levels.
Configuring Your Server 4-33 RAID1 In the RAID1 level, data saved in a HDD is written to another HDD without change. The mode is called "mirroring". When data is written onto a single HDD, the same data is written onto another HDD. If either of the HDDs is defected, the other HDD containing the same data can substitute for the defected HDD. Thus the system can continue to operate without interruption.
4-34 Configuring Your Server Features of On-board RAID Controller (MegaRAID ROMB) This section describes the features of the on-board RAID controller (MegaRAID ROMB). Rebuild If a HDD is defected, the rebuild feature can recover the data in the defected HDD. The rebuild can be applied to redundant virtual disks in the RAID1 or RAID5 level. Manual Rebuild The manual rebuild can be performed by using Universal RAID Utility or WebBIOS, the management utility of the on-board RAID controller (MegaRAID ROMB).
Configuring Your Server 4-35 IMPORTANT: Note the following for the rebuild: The HDD used for rebuild should have the same capacity, rotation speed, and standard as the defected HDD. During rebuild, the processing rate is decreased due to much load. During rebuild, do not shutdown or reboot the server. If the server is shutdown by an unforeseen accident such as power interruption, turn on the power again as soon as possible. The rebuild is automatically restarted.
4-36 Configuring Your Server Check Consistency The Check Consistency is used to check consistency among virtual drives. It is available for redundant virtual drives in the RAID1 or RAID5 level. Check Consistency can be performed through WebBIOS or Universal RAID Utility. Check Consistency performs not only consistency check but also repair of error sectors. Accordingly, it can be used as preventive maintenance.
Configuring Your Server 4-37 Migration with addition Use this feature to add HDDs to existing virtual disk. The execution patterns are as shown below (α: Number of HDDs to be added). Before execution RAID Number of level HDDs After execution RAID Number of level HDDs Description RAID0 RAID0 RAID0 RAID1 RAID1 RAID5 RAID5 RAID0 RAID1 RAID5 RAID0 RAID5 RAID0 RAID5 Capacity increased: equivalent to α HDDs Capacity remains unchanged.
4-38 Configuring Your Server Ex: Migration with addition for RAID5 virtual disk The figure below shows an example of adding a single 36GB HDD to a RAID5 virtual disk configured with three 36GB HDDs.
Configuring Your Server Before Using WebBIOS Read the following sections describing supported functions and precautions before using "WebBIOS".
4-40 Configuring Your Server Notes on Creating Virtual Disk The HDDs configuring the disk group should have the same capacity and rotation speed. Be sure to execute Consistency Check after creating VD. When installing an OS in VD under the onboard RAID Controller (MegaRAID ROMB), create a VD dedicated to OS installation. WebBIOS cannot be handled via remote console functions of NEC DianaScope.
Configuring Your Server Using WebBIOS Starting WebBIOS 1. Press Esc when the screen as shown below appears after powered on the server. 2. Press Ctrl + H on POST screen to start WebBIOS. POST screen image (with no virtual disk assigned) LSI MegaRAID SAS-MFI BIOS Version XXXX (Build MMM DD, YYYY) Copyright (c) xxxx LSI Corporation HA -X (Bus X Dev X) MegaRAID SAS PCI 8708EM2 FW package: X.X.X-XXXX X Logical Drive(s) found on the host adapter.
4-42 Configuring Your Server Main Menu Shown below is [Adapter Selection] screen that appears first on WebBIOS. Select a controller to operate WebBIOS, and click [Start].
Configuring Your Server When the adapter is selected on [Adapter Selection], the WebBIOS Top Menu appears. IMPORTANT: "X:X:X" shown in Physical Drives box represents Connector number:Enclosure number:Slot number. With this server, the Connector number is not supported, thus, it is always indicated as "()". The Enclosure number is always "1". The Slot number represents a slot number of disk bay.
4-44 Configuring Your Server Adapter Properties When you click [Adapter Properties] on WebBIOS Top Menu, the configuration information is displayed. Click [Next] to see the detailed settings of this controller.
Configuring Your Server The detailed settings is continued to the next page. Click [Next] to view more information.
4-46 Configuring Your Server Default settings and their explanation Item Battery Backup Default Present None Set Factory Defaults [No] Yes Disabled 30 30 30 30 30 [Enabled] Disabled [None] 128MB-way 1GB-way 300 [Disabled] Enabled Silence 4 2 12 [Disabled] Enabled [No] Yes Cluster Mode Rebuild Rate Patrol Read Rate BGI Rate CC Rate Reconstruction Rate Adapter BIOS Coercion Mode PDF Interval Alarm Control Cache Flush Interval Spinup Drive Count Spinup Delay StopOnError Stop CC On Error Maintain PD Fai
Configuring Your Server 4-47 How to change setting value On [Adapter Properties] screen, change a parameter to desired value, and then click [Submit] at the center of the screen to determine the new value. The status of "Battery Backup" is indicated as "Present". Clicking [Present] opens the Battery Status screen as shown below. IMPORTANT: You cannot change values for "Auto Learn Period", "Next Learn Time", and "Learn Delay Interval".
4-48 Configuring Your Server Scan Devices When you click [Scan Devices] on WebBIOS Top Menu, the HDDs connected are detected again. Use this feature when you have installed a new HDD additionally while the WebBIOS is running. IMPORTANT: If the newly connected HDD contains another configuration information, [Foreign Configuration] screen as shown below appears. To use the HDD as new one, click [Clear] to clear the configuration information in HDD.
Configuring Your Server 4-49 Virtual Disks When you click [Virtual Disks] on WebBIOS Top Menu, the screen for operating the VD that has already been configured. IMPORTANT: If no hard disk drive exists, the upper right column of the screen will be blank. Use this menu only when a hard disk drive exists.
4-50 Configuring Your Server Physical Drives When you click [Physical Disks] on WebBIOS Top Menu, the screen for operating the physical drive (HDD) appears. IMPORTANT: If no hard disk drive exists, the upper right column of the screen will be blank. Use this menu only when a hard disk drive exists.
Configuring Your Server 4-51 Physical Drives Properties Take the following procedures to check Physical Drive Properties. Shown below is an example to check property of physical drive 0:0:0. 1. Click the Physical Drive you want to check. 2. Click the checkbox for [Properties]. 3. Click [Go]. The Properties screen as shown below appears.
4-52 Configuring Your Server Configuration Wizard Use this wizard to configure a RAID system using the HDDs connected. The detailed explanation of this feature is given in "Configuring Virtual Disk". Adapter Selection Clicking [Adapter Selection] on WebBIOS top menu opens the [Adapter Selection] screen again. Physical View / Logical View If the virtual disk has been configured using the RAID Controller, DG (disk group) is displayed on WebBIOS Top Menu.
Configuring Your Server 4-53 Exit When you click [Exit] on WebBIOS Top Menu, a confirmation screen to exit from WebBIOS is displayed. Click [Yes] to exit from WebBIOS. The screen as shown below appears when WebBIOS is terminated. Restart the server.
4-54 Configuring Your Server Configuring Virtual Disk This section describes the procedures for configuration of VD (virtual disk) using WebBIOS. Configuration Wizard When you click [Configuration Wizard] on WebBIOS Top Menu, the screen as shown below appears. Select the relevant operation, and click [Next] at lower right of the screen. Clear Configuration: Allows you to clear existing configuration. New Configuration: Clears the existing configuration and creates a new VD.
Configuring Your Server 4-55 When you select [New Configuration] or [Add Configuration], the screen as shown below appears. Custom Configuration: Allows you to define all aspects of the configuration, RAID level, size, and others. Auto Configuration with Redundancy: Automatically creates redundant virtual disk. Auto Configuration without Redundancy: Automatically creates non-redundant virtual disk. IMPORTANT: The onboard RAID Controller (MegaRAID ROMB) supports "Custom Configuration" only.
4-56 Configuring Your Server Use this menu to define several physical drives (PD) as a disk group (DG).
Configuring Your Server 4-57 1. To add physical drives (HDD) to a Disk Group, hold Ctrl while selecting physical drives (HDDs) in DG. 2. Upon completion of selection, click [Add to Array] at the lower left of the screen. 3. A new DG is defined in the Disk Groups frame. To define the new DG, click [Accept DG] at the lower right of the screen.
4-58 Configuring Your Server 4. After the DG has been defined, click [Next] at the lower right of the screen. 5. Then, the Span Definition screen appears.
Configuring Your Server 4-59 6. Select a DG to define VD from "Array With Free Space" frame, then click [Add to SPAN]. The DG is defined in the "Span" field to the right. 7. After the Span has been defined, click [Next] at the lower right of the screen. IMPORTANT: To configure RAID0, 1, or 5, perform Span Definition to a single DG only. If you need to perform Span Definition to several DGs, define VD for the first DG, then select the next DG to define VD.
4-60 Configuring Your Server Define the virtual disk (VD) in DG that has been created in previous step. When DG was defined, [VD Definition] screen is displayed. In the "Next LD, Possible RAID Levels" column, available RAID levels and maximum size for VD are displayed.
Configuring Your Server As an example, define a RAID5 VD of yyyyy MB. 1. Specify the necessary parameters in left columns. 2. Enter "yyyyy" in "Select Size" field. 3. Click [Accept] at the lower center of the screen. 4. If you want to define another VD, click [Back] and repeat steps starting from Span Definition screen. 5. Upon completion of VD definition, click [Next]. IMPORTANT: The value shown in "Select Size" indicates the maximum size allowed for RAID1 or RAID5.
4-62 Configuring Your Server 6. VD 0 is created in DG 0 as shown in the screen below. 7. After making sure that the VD is created correctly, click [Accept] at the lower right of the screen. 8. The confirmation message "Save this Configuration?" appears. Click "Yes" to save the configuration. 9. The confirmation message "All data on the new Virtual Disks will be lost. Want to Initialize?" appears. Normally, select "Yes". 10. "Virtual Disks" operation screen is displayed.
Configuring Your Server 11. 4-63 The WebBIOS Top Menu is displayed. Virtual Disk you have created is displayed in the lower right frame of the screen.
4-64 Configuring Your Server Configure SPAN The following explains the sample procedure to configure RAID10 (spanning of RAID1) with four HDDs. IMPORTANT: Do not attempt to configure RAID00 or RAID60. They are not supported. 1. Click [Configuration Wizard] on WebBIOS Top Menu to start Wizard.
Configuring Your Server 4-65 2. To add physical drives (HDD) to a Disk Group, hold Ctrl while selecting HDDs in DG. (In the example, two DGs will be configured and spanned.) 3. Upon completion of selection, click [Add to Array] at the lower right of the screen. After making sure that the new DG has defined in Disk Groups frame to the right, click [Accept DG]. 4. A new DG is defined in the Disk Groups frame. Define another DG in the similar procedures.
4-66 Configuring Your Server 5. Configure RAID10 (spanning of RAID1) using the two DGs that have been created in previous step. When DGs were defined, [VD Definition] screen is displayed. 6. Select DG0 from "Array With Free Space" frame, then click [Add to SPAN]. The DG is defined in the "Span" field to the right.
Configuring Your Server 4-67 7. Then, select DG1 and click [Add to SPAN]. When the two DGs are defined in the "Span" field to the right, click [Next]. 8. The VD Definition screen is displayed. Enter the necessary parameters, and click [Accept].
4-68 Configuring Your Server 9. 10. Make sure that both DG0 and DG1 are defined as VD 0, then click [Next] at the lower right of the screen. On the "Preview" screen, make sure the VD is defined correctly, then click [Accept] at the lower right of the screen.
Configuring Your Server 4-69 11. The confirmation message "Save this Configuration?" appears. Click "Yes" to save the configuration. 12. The confirmation message "All data on the new Virtual Disks will be lost. Want to Initialize?" appears. Normally, select "Yes". 13. "Virtual Disks" operation screen is displayed. If no other operation is required, click [Home] at the lower left of the screen. 14. The WebBIOS Top Menu is displayed.
4-70 Configuring Your Server The Write Policy has the following modes depending on combination with WrtThru for BAD BBU. Select a mode suitable for your environment. Write Policy WBack WThru WrtThru for BAD BBU Checked Normal write back mode (recommended) This mode is available only when N8103-120 RAID Battery Backup Unit is installed. The controller uses cache memory for writing. However, if the battery is being charged or failed, the controller operates in WThru (write through) mode automatically.
Configuring Your Server 4-71 Operation of Various Features Check Consistency 1. Start WebBIOS. 2. Click [Virtual Disks] on WebBIOS Top Menu. 3. Select a VD to perform Check Consistency from the upper right frame of Virtual Disks screen. 4. Click the checkmark column for Check Consistency from the lower right frame of Virtual Disks screen. 5. Make sure that Check Consistency is checked, and click [Go].
4-72 Configuring Your Server 6. The progress of Check Consistency is displayed on the left frame of Virtual Disks screen. 7. Click [Home] at the lower left of Virtual Disks screen to return to the Top Menu. IMPORTANT: Click [Home] while the background task such as Consistency Check, Rebuild, or Reconstruction is being executed. With the progress indication being displayed, the background task may be processed at slow rate.
Configuring Your Server 4-73 Manual Rebuild Described below are procedures based on assumption: One of the HDDs failed in a RAID5 virtual disk configured with three HDDs. Replace the failed HDD with new one after turning off the power of the server. Auto Rebuild feature is disabled for non-hot-swap replacement. Use Manual Rebuild feature to recover the virtual disk as described below. 1. Start WebBIOS.
4-74 Configuring Your Server 4. Select "Make Global HSP" or "Make Dedicated HSP" on the lower part of the screen, and then click [Go] on the lower center of the screen. 5. When [Rebuild Progress] is displayed, click [Home] at the lower left of the screen to go back to WebBIOS Top Menu. IMPORTANT: Click [Home] while the background task such as Consistency Check, Rebuild, or Reconstruction is being executed. With the progress indication being displayed, the background task may be processed at slow rate.
Configuring Your Server 4-75 Setting Hot Spare Described below are procedures based on assumption: Add a HDD to a RAID5 virtual disk configured with three HDDs and assign a newly added HDD as Hot Spare. 1. Start WebBIOS. Make sure that the status for the added HDD is indicated as "UNCONF GOOD" in the right frame of the Top Menu. 2. Select "():1:3" (newly connected HDD) in [Physical Drives]. 3. The properties for Physical Drive is displayed.
4-76 Configuring Your Server 4. Select [Make Global HSP] or [Make Dedicated HSP] on the lower right of the screen, and then click [Go] on the lower center of the screen. Global HSP: Indicates the Hot Spare available for all DGs. Dedicated HSP: Indicates the Hot Spare available only for the specific DG. You need to specify the target DG. NOTE: Do not check "Enclosure Affinity" which defines the hot-spare to the specific enclosure. This setting is not supported in the system.
Configuring Your Server 5. The status for the newly connected HDD changes to "HOTSPARE". 6. Click [Home] at the lower left of the screen to go back to WebBIOS Top Menu.
4-78 Configuring Your Server Reconstruction Described below are procedures based on assumption: Add a HDD to a RAID5 virtual disk configured with three HDDs to make a RAID5 virtual disk configured with four HDDs. 1. Start WebBIOS. Make sure that the status for the added HDD is indicated as "UNCONF GOOD" in the right frame of the Top Menu. 2. Select "VD 0" (already been constructed) in [Virtual Drives].
Configuring Your Server 3. Setting menu for VD 0 is displayed.
4-80 Configuring Your Server 4. On the right of the screen, items required for reconstruction are displayed. Information of HDDs in the disk group in which a VD is defined. Migration Only: Allows change of RAID level. Migration with addition: Allows addition of hard disk drive and change of RAID level. 5. Select "Migration with addition". 6. Specify the RAID level used after reconstruction. 7. Select a HDD to be added. 8.
Configuring Your Server 4-81 WebBIOS and Universal RAID Utility You can use Universal RAID Utility for configuration and management, monitoring of RAID System after start up operating system. The point to be kept in mind when using Universal RAID Utility together with WebBIOS is as follows. Terms WebBIOS and Universal RAID Utility are different in term. When you use Universal RAID Utility together with WebBIOS, please convert terms by the following list.
4-82 Configuring Your Server Disk Array WebBIOS manages Disk Array by a number beginning with 0. You can see a number of Disk Array where [DG X] in Physical Drives and Virtual Drives. Universal RAID Utility manages Disk Array by a number beginning with 1. You can see a number of Disk Array where [Disk Array] in the property of Logical Drive on RAID Viewer or [RAID Controller #X Disk Array #Y] in the property of Disk Array on raidcmd.
Configuring Your Server The setting level of Universal RAID Utility and the setting value Item Rebuild Priority Rebuild Rate (WebBIOS) Patrol Read Priority Patrol Read Rate (WebBIOS) Consistency Check Priority Consistency Check Rate (WebBIOS) Setting level of Universal RAID Utility High Middle Low High Middle Low High Middle Low Setting value 90 50 10 90 50 10 90 50 10 NOTES: WebBIOS can set BGI Rate (Background Initialize Priority). But Universal RAID Utility cannot set it.
4-84 Configuring Your Server Battery for On-board RAID Controller (MegaRAID ROMB) This section describes the features operations of battery for on-board RAID controller (MegaRAID ROMB). Features The on-board RAID controller (MegaRAID ROMB) has factory-installed battery. With the following features, the possibility of data loss due to an unexpected accident (e.g., an instantaneous power failure which may occur in Write Back mode) can be avoided.
Chapter 5 Installing the Operating System with Express Setup This section describes information on using Express Setup to install and configure the following operating systems to server. Microsoft® Windows Server® 2003 R2 Standard Edition / Microsoft® Windows Server® 2003 R2 Enterprise Edition To use the server with the other operating systems described in this section, contact your service representative.
5-2 Installing the Operating System with Express Setup About Express Setup "Express Setup" helps you to install the Windows Operating System. The setup automatically configures the RAID System and installs the Operating System and some management software. IMPORTANT: Executing the Express Setup erases all data on the hard disk drive. You can also use "Parameter File" at "Express Setup" in order to save or backup parameters for installation.
Installing the Operating System with Express Setup 5-3 Microsoft Windows Server 2003 This section explains how to install Microsoft® Windows Server® 2003 by using the Express Setup. NOTES: Express Setup does not support the installation of Windows Server x64 Editions. If you want to install it, see Appendix B. If you install Windows Server 2003 without using Express Setup, see Appendix B. Notes on Windows Installation This section explains the notes on the Windows installation.
5-4 Installing the Operating System with Express Setup Service Pack Which EXPRESSBUILDER Supports The EXPRESSBUILDER DVD attached to the server supports following combination of the OS installation media and Service Pack.
Installing the Operating System with Express Setup 5-5 About the Hardware Components When you install the Windows Server 2003, Express Setup requires several preparations if this computer uses the following hardware components. Installing on the Mirrored Volume If you want to install the Windows Server 2003 on the volume that is mirrored using "Disk Management", invalidate the mirroring and set back to the basic disk before the installation, and validate the mirroring again after the installation.
5-6 Installing the Operating System with Express Setup About the System Partition Size The system partition size can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 3500MB (Windows Server 2003 R2) = 3500MB (Windows Server 2003 R2 with Service Pack2) = 5300MB (Windows Server 2003 R2 + Service Pack2 CD-ROM) Paging File Size (Recommended) = Mounted Memory Size * 1.
Installing the Operating System with Express Setup 5-7 Dividing into the partition of the recommended size into multiple disks as written below will solve problem that it cannot be reserved in one disk. 1. Set the "Size required for installation + Paging file size". 2. See Chapter 5 and set that debugging information (equivalent to the dump file size) is to be written to a separate disk.
5-8 Installing the Operating System with Express Setup FLOW OF SETUP This section visually describes the flow of the setup operated by Express Setup.
Installing the Operating System with Express Setup 5-9 INSTALLING THE WINDOWS SERVER 2003 Express Setup proceeds the setup by selecting or inputting several parameters on the wizard. You can also save the parameters to a floppy disk as a parameters file. 1. Turn the power of peripheral device on, and then turn on the server. 2. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server. 3. Press the RESET switch or press Ctrl, Alt, and Delete to reboot from the NEC EXPRESSBUILDER.
5-10 Installing the Operating System with Express Setup 5. [Load parameters] steps are displayed. [Do not load parameters] (1) Select [Do not load parameters]. (2) Click [Next]. NOTE: If a floppy disk drive is not connected, select this item. [Load parameters] (1) Insert the floppy disk containing the parameters file. (2) Select [Load parameters], enter the file path of the parameters file into the text box. (3) Click [Next].
Installing the Operating System with Express Setup 6. 5-11 Select the installing Operating System. Select [Install the Windows (32bit editions)] from the menu, click [Next]. 7. Enter the setting of a logical drive. [Enter RAID settings] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. NOTES: You can use only the physical devices that have same model number to configure logical drive.
5-12 Installing the Operating System with Express Setup 8. Specify the installing medium and the Windows system partition. [Specify medium / Partition] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. IMPORTANT: About partition size – Specify the partition size larger than required minimum size for OS installation. – Do not specify larger partition size than the capacity of connected hard disk drive.
Installing the Operating System with Express Setup 9. 5-13 Enter the user information and client license mode. [Enter basic parameters] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. NOTE: Even if you do not input value into "Administrator password", "Confirm password", "zzzzzz" is displayed. 10. Enter the setting of the network protocol. [Enter Network Protocol] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next].
5-14 Installing the Operating System with Express Setup 11. Enter the domain or workgroup name to be used. [Enter domain account] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. 12. Select the installing components. [Select Windows components] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next].
Installing the Operating System with Express Setup 13. 5-15 Select the installing applications. [Select applications] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. 14. Save the parameters. [Save parameters] steps are displayed. If you want to save the parameters , set the free formatted floppy disk. Select [Save parameters], enter the file path of the parameters files into the text box and click [Next]. If not, select [Do not save parameters].
5-16 Installing the Operating System with Express Setup 15. The Express Setup will start when you click [Perform] in [Start Express setup] step. 16. Copy optional Mass Storage Driver module. If you install optional Mass Storage Driver, the message will be shown. Insert CD-ROM or floppy disk attached to the Mass Storage Driver and proceed operation according to the message. 17. Remove NEC EXPRESSBUILDER DVD from the optical disk drive according to the message.
Installing the Operating System with Express Setup 5-17 Windows Server 2003 and selected applications will be installed automatically and rebooted several times. After rebooting, it logs on to the system automatically. 19. If you install Microsoft Windows Server 2003 R2, insert Microsoft Windows Server 2003 R2 Standard Edition DISC 2 or Microsoft Windows Server 2003 R2 Enterprise Edition DISC 2 into the optical disk drive after the OS installation.
5-18 Installing the Operating System with Express Setup INSTALLING AND SETTING DEVICE DRIVERS Follow these steps to install and configure the device drivers. PROSet NOTE: All of the operation that related to Intel® PROSet is must be executed by administrator privileges. Operation by [Remote Desktop Connection] is prohibited. Without changing any parameter when opened the properties of adapter teaming, please click the [Cancel] button for close the dialog.
Installing the Operating System with Express Setup 8. Click [Install]. 9. When [InstallShield Wizard Completed] window is displayed, click [Finished]. 10. Remove the NEC EXPRESSBUILDER DVD from the optical disk drive, restart the system. NOTE: It is recommend to add [Network Monitor] at [Adding Services]. [Network Monitor] can monitor the frame (or the packet) that the computer installing [Network Monitor] sends or receives. This tool is valuable when analyzing network trouble.
5-20 Installing the Operating System with Express Setup Optional Network Board Driver If you want to utilize optional Network Board (N8403-017/020), install the driver stored in NEC EXPRESSBUILDER DVD. In case of utilizing (N8403-017/020) "\002\win\winnt\dotnet\dl3\pro1000\win32" If the procedure of installation is not clear, refer to the installation procedure described in the section "Installation of the Optional Network Board Driver". Installation of the Optional Network Board Driver 1.
Installing the Operating System with Express Setup 5-21 Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one adapter. With this feature, when the working adapter gets any problem, the process on it is automatically transferred to the other adapter in the group.
5-22 Installing the Operating System with Express Setup 8. Click [TEAM:"Team name"] from [Device manager] → [Network adapters] to modify the team. Click [Settings] tab and click [Modify Team] button. 9. Refer to the following procedure to set the team member adapter priority status. – Set Primary Point the adapter and click [Set Primary] button. – Set Secondary Point the adapter and click [Set Secondary] button. NOTE: Adapter priority config can be confirmed by the following procedure 1.
Installing the Operating System with Express Setup Setting WOL Refer to the following procedure to enable WOL. When PROSet is not installed 1. Start Device Manager. 2. Point to [Network adapters] and double click [Intel(R)xxxx] to open the adapter [Properties]. 3. Click [Power management] tab and check in the following items check boxes. 4. – Allow the computer to turn off this device to save power. – Allow this device to bring the computer out of standby.
5-24 Installing the Operating System with Express Setup Graphics Accelerator Driver If you utilize standard graphics accelerator drivers, update your system with NEC EXPRESSBUILDER DVD attached to your system. Standard graphics accelerator drivers will be installed automatically. Please follow the following procedure when you want to reinstall the driver individually. 1. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive. If the autorun menu is displayed, close menu screen. 2.
Installing the Operating System with Express Setup 5-25 Available switch options for Windows Server 2003 Boot.ini file Many different switches will be available if you edit Boot.ini file. For the available switch options, refer to the following information: Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003 Boot.ini files" If your system has a memory capacity in excess of 4GB in its installing, adding /PAE switch in Boot.
5-26 Installing the Operating System with Express Setup SETTING FOR SOLVING PROBLEMS Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server. IMPORTANT: Cautions for the Memory Dump The staff of maintenance service representative is in charge of collecting memory dump.
Installing the Operating System with Express Setup IMPORTANT: Windows Server 2003 x64 Editions To specify "Complete Memory Dump" to write the debug information is recommended. If the mounted memory size is larger than 2GB, "Complete Memory Dump" cannot be specified so that specify "Kernel Memory Dump" instead. Specify the drive where there is a free area more than the size of "the memory capacity mounted on Express server + 1MB".
5-28 Installing the Operating System with Express Setup 4. Specify "Complete memory dump" and modify [Dump file:] in the [Write debugging information] group box. e.g. Write the debug information in D drive write the file name "MEMORY.DMP". D:\MEMORY.DMP 5. Click [Settings] on the [Performance] group box. The [Performance Options] window appears. 6. Click [Advanced] tab on the [Performance Options] window. 7. Click [Change] on the [Virtual memory] group box. 8.
Installing the Operating System with Express Setup 5-29 Windows Dr. Watson Windows Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs diagnostic information (log). Follow the procedure below and specify Dr. Watson to collect diagnostic information. 1. Click [Run] on Start menu. 2. Type "drwtsn32.exe" in the [Open] box, and click [OK]. The [Dr. Watson for Windows] dialog box appears. 3.
5-30 Installing the Operating System with Express Setup Network Monitor Utilizing Network Monitor helps you to investigate and manage with network trouble. To utilize Network Monitor, you need to restart the system after the installation has completed, so we recommend to install Network Monitor before any network trouble may occur. 1. Point to [Settings] from Start menu and click [Control Panel]. The [Control Panel] dialog box appears. 2. Double-click [Add or Remove Programs].
Installing the Operating System with Express Setup 5-31 INSTALLING MAINTENANCE UTILITIES Various maintenance utilities are contained in your NEC EXPRESSBUILDER DVD. See Chapter 6 for installing the utilities to your server or management workstations. UPDATING THE SYSTEM "Updating the System" is executed by Express Setup automatically. Execute "Updating the System" in following cases. Modified system configuration. Recovered the system using recovery process.
5-32 Installing the Operating System with Express Setup MAKING BACKUP COPIES OF SYSTEM INFORMATION The system information includes the current BIOS settings and any specific information for the server. Save the information after completing the system setup. Without the backup data, you will not be able to recover the information. You can save the information by the following process. 1. Insert the "NEC EXPRESSBUILDER" DVD into the optical disk drive and reboot the system. 2.
Installing the Operating System with Express Setup 5-33 Installing with the OEM-FD for Mass Storage Device This section explains how to setup with the OEM-FD. You usually do not have to do as follows. If your system has any Mass storage devices, you have to set as follows depending on your system. The detailed information is provided by the manual of the Mass storage device.
5-34 Installing the Operating System with Express Setup (This page is intentionally left blank.
Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER DVD that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER.
6-2 Installing and Using Utilities NEC EXPRESSBUILDER The NEC EXPRESSBUILDER (referred to as "EXPRESSBUILDER" hereinafter) helps you install the Operating system/the Management software or use the maintenance utilities. When you insert the EXPRESSBUILDER disk into the DVD drive and reboot the system, the following menu appears.
Installing and Using Utilities 6-3 Os installation If you select this item, the Top menu appears. IMPORTANT: This tool is Configuration Tool that built on Windows PE 2.0 technology. Pay attention to the automatic reboot that occurs after 72 hours from start. The configuration with Windows PE 2.0 supports Windows Server 2003 (32bit) and Windows Vista Business (32-bit (x86)), but the other operation is not supported.
6-4 Installing and Using Utilities Tool menu (Normal Mode) If you select this item, the Tool menu appears. You can use the below functions for maintenance. – Maintenance Utility The Maintenance Utility is usually used by the service representative. (See Chapter 8.) – BIOS/FW Updating You can update the system BIOS by using the floppy disk (prepare a 3.5" floppy disk). – ROM-DOS Startup FD The ROM-DOS Startup FD is used for starting the ROM-DOS system.
Installing and Using Utilities 6-5 Tool menu (Redirection Mode) If you want to operate this computer via the BIOS redirection (the console-less function), select this item. NOTE: If you operate this computer via the Remote KVM function, select the "Tool menu (Normal mode)". The menu's functions are the same as the "Tool menu (Normal Mode)".
6-6 Installing and Using Utilities Autorun Menu When the EXPRESSBUILDER disk is inserted into the DVD drive, Windows automatically launches the menu as shown below. This menu is used to, Read the User's Guide or the other documents, Update the server system (Windows drivers), and Install the management software. NOTES: This menu requires Microsoft Windows XP, Vista or Windows Server 2003 (or later). This menu is not available for Microsoft Windows 2008 Server Core environment.
Installing and Using Utilities 6-7 PARAMETER FILE CREATOR "Parameter File Creator" is a tool to create [Parameter file] that is used for configuring the server with the Express Setup (see Chapter 5 for details). If you use the Parameter file created by the Express Setup and Parameter File Creator to operate the setup, you can setup from the installation of OS to several utilities automatically except for a few key input to confirm the specification.
6-8 Installing and Using Utilities Parameter File This section describes about specifying setup information that is necessary for OS installation and creating [Parameter file]. Follow the procedure below. IMPORTANT: Do not remove NEC EXPRESSBUILDER DVD from drive during a parameter file creation. 1. Start the OS. 2. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive. The menu will appear. 3. Right-click on the screen or left-click [Setup Windows]. The menu will appear.
Installing and Using Utilities 4. Click [Parameter File Creator]. Parameter File Creator will appear.
6-10 Installing and Using Utilities 5. [Load Parameters] step is displayed. Select [Do not load parameters] from the menu, click [Next]. 6. Select the installing Operating System. Select [Install the Windows (32bit editions)] from the menu, click [Next].
Installing and Using Utilities 7. 6-11 Enter the setting of a logical drive. [Enter RAID setting] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. IMPORTANT: At "The number of the total physical devices", Parameter File Creator displays upper limit that the RAID controller can support.
6-12 Installing and Using Utilities 8. Specify the installing medium and the Windows system partition. [Specify medium / Partition] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. IMPORTANT: About partition size – Specify the partition size larger than required minimum size for OS installation. – Do not specify larger partition size than the capacity of connected hard disk drive.
Installing and Using Utilities 9. 6-13 Enter the user information and client license mode. [Enter basic parameters] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. IMPORTANT: Computer name and User name are required parameters. NOTE: Even if you do not input value into "Administrator password", "Confirm password", "zzzzzz" is displayed.
6-14 Installing and Using Utilities 10. Enter the setting of the network protocol. [Enter network protocol] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. NOTE: The order of entry in custom setting may differ from the numbering of LAN port. 11. Enter the domain or workgroup name to be used. [Enter domain account] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next].
Installing and Using Utilities 12. 6-15 Select the installing components. [Select Windows components] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next] 13. Select the installing applications. [Select applications] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next].
6-16 Installing and Using Utilities 14. Save the parameters. [Save parameters] steps are displayed. If you want to save the parameters, set the free formatted floppy disk. Select [Save parameters], enter the file path of the parameters files into the text box and click [Next]. If not, select [Do not save parameters]. 15. Saved to a floppy disk.
Installing and Using Utilities Now [the floppy disk containing the parameters file] has been created. Click [Yes] to exit Parameter File Creator. NOTES: If you modify existing information file (parameter file), click "Load Parameters" at [Load Parameters] screen. Refer to help to modify information file. If you cancel operation on the way, click corner of the screen.
6-18 Installing and Using Utilities NEC ESMPRO The NEC ESMPRO lets a system administrator manage remote servers across a network. NEC ESMPRO monitors server hardware and software configurations, failures, and performance. With log data collected by NEC ESMPRO, a system administrator can track long-term and short-term performance, monitor server usage, create graphs to record trends, and check server failure rates.
Installing and Using Utilities 6-19 Universal RAID Utility Universal RAID Utility is an application to manage or monitor the following RAID Controllers. Onboard RAID Controller (MegaRAID ROMB) Before attempting to operate Universal RAID Utility, read the "Universal RAID Utility User's Guide" included in NEC EXPRESSBUILDER DVD. The manual explains the installation procedure and notes on operating Universal RAID Utility.
6-20 Installing and Using Utilities NEC DianaScope The NEC DianaScope is software for the remote management of this server. See the online documents for details on the functions and installation of the NEC DianaScope. NOTE: To manage this product using NEC DianaScope, a server license is needed. The following server license is attached to the product.
Chapter 7 Maintenance This chapter describes the daily maintenance of the CPU blade and precautions when relocating or storing the CPU blade. MAKING BACKUP COPIES NEC recommends you make backup copies of your valuable data stored in hard disk drives of the CPU blade on a regular basis. For backup storage devices suitable for the CPU blade and backup tools, consult with your service representative.
7-2 Maintenance SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the CPU blade. Select [Tool menu] - [Test and diagnostics] in the NEC EXPRESSBUILDER to diagnose the system. Test Items The following items are tested in system diagnostics. Memory CPU cache memory Hard disk drive used as a system IMPORTANT: When executing the System Diagnostics, make sure to disconnect the CPU blade from the network.
Maintenance 7-3 Startup and Exit of System Diagnostics There are two ways to diagnose the CPU blade: to use the local console (keyboard) connected to the Blade Enclosure, and to use the management PC via serial port (remote console). IMPORTANT: Two methods of LAN and the serial port are mentioned in "MAINTENANCE TOOLS" of Chapter 8 "Troubleshooting" in the way of communicating in remote console. Use the serial port to execute System Diagnostics with remote console.
7-4 Maintenance 6. Select [Test and diagnostics]. Select [End-User Mode] and the system diagnostics starts. The diagnostics will be completed in approximately three minutes. When the diagnostics is completed, the screen of the display changes as shown below: Diagnostics tool title Test window title TeDoLi (TEst & Diagnosis On Linux) Ver001.00 (Build020901.1.
Maintenance 7. 7-5 Follow the guide line shown at the bottom of the screen, and press the Esc key. The [Enduser Menu] below is displayed. TeDoLi (TEst & Diagnosis On Linux) Ver001.00 (Build020901.1.1m) Enduser Menu Enduser Menu
7-6 Maintenance (This page is intentionally left blank.
Chapter 8 Troubleshooting If your CPU blade does not operate as expected, read this chapter before assuming a failure. NOTE: For provision against an unexpected failure, it is recommended to install the Off-line maintenance utility, NEC ESMPRO, to your computer.
8-2 Troubleshooting SYSTEM VIEWERS Monitor the occurrence of fault by NEC ESMPRO during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager. Check whether any alert is reported on Operation Window, DataViewer, or AlertViewer of NEC ESMPRO Manager.
Troubleshooting 8-3 ERROR MESSAGES If an error occurs in the CPU blade, an error message appears on the display unit connected to the CPU blade. POST Error Messages Powering on the CPU blade automatically starts the self-diagnostic program, POST (Power On SelfTest). When the POST detects any error, it displays an error message and its measure on the display unit. Follow the table below to troubleshoot such errors. NOTES: The POST error messages listed below are for CPU blade itself.
8-4 Troubleshooting On-screen error message 0250 System battery is dead Replace and run SETUP Recommended action 1. Take one of the following measures to power off the CPU blade and then on. * Power off the CPU blade from OS, then press the POWER switch to power on. * Press the POWER switch to power off the CPU blade, then press it again to power on. * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC DianaScope Manager. 2.
Troubleshooting 8-5 On-screen error message 0B50 Processor #1 with error taken offline 0B51 Processor #2 with error taken offline 0B52 Processor #3 with error taken offline 0B53 Processor #4 with error taken offline 0B5F Forced to use Processor with error 0B60 DIMM group #1 has been disabled DIMM group #2 has been disabled DIMM group #3 has been disabled DIMM group #4 has been disabled DIMM group #5 has been disabled DIMM group #6 has been disabled DIMM group #7 has been disabled DIMM group #8 has been
8-6 Troubleshooting On-screen error message 0B70 The error occurred during temperature sensor reading 0B71 System Temperature out of the range Recommended action 1. Take one of the following measures to reboot (reset) the CPU blade. * Issue an OS command. * Press Ctrl + Alt + Del. * Press the RESET switch. * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC DianaScope Manager. 2. Take one of the following measures to power off the CPU blade and then on.
Troubleshooting 8-7 On-screen error message 0B74 The error occurred during voltage sensor reading 0B75 0B80 0B81 0B82 Recommended action 1. Take one of the following measures to reboot (reset) the CPU blade. * Issue an OS command. * Press Ctrl + Alt + Del. * Press the RESET switch. * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC DianaScope Manager. 2. Take one of the following measures to power off the CPU blade and then on.
8-8 Troubleshooting On-screen error message 0B83 BMC IBF or OBF check failed 0B8A 0B8B 0B8C 0B8D 0B8E 0B8F Recommended action 1. Take one of the following measures to reboot (reset) the CPU blade. * Issue an OS command. * Press Ctrl + Alt + Del. * Press the RESET switch. * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC DianaScope Manager. 2. Take one of the following measures to power off the CPU blade and then on.
Troubleshooting 8-9 On-screen error message Recommended action 0B90 BMC Platform Information 1. Take one of the following measures to reboot (reset) the CPU Area Corrupted blade. * Issue an OS command. 0B91 BMC update firmware corrupted * Press Ctrl + Alt + Del. * Press the RESET switch. 0B92 Internal Use Area of BMC FRU corrupted * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC DianaScope Manager. 0B93 BMC SDR Repository empty 2.
8-10 Troubleshooting On-screen error message Recommended action 0B95 BMC FRU device failure 1. Take one of the following measures to reboot (reset) the CPU blade. 0B96 BMC SDR Repository * Issue an OS command. failure * Press Ctrl + Alt + Del. 0B97 BMC SEL device failure * Press the RESET switch. 0B98 BMC RAM test error * Issue a command from Web browser of EXPRESSSCOPE 0B99 BMC Fatal hardware error Engine or NEC DianaScope Manager. 2.
Troubleshooting 8-11 On-screen error message 0BC0 POST detected startup failure of 1st Processor 0BC1 POST detected startup failure of 2nd Processor 0BC2 POST detected startup failure of 3rh Processor 0BC3 POST detected startup failure of 4th Processor 0BD1 1st SMBus device Error detected Recommended action 1. Run BIOS SETUP, select [Main] - [Processor Settings] [Processor Retest] - [Yes], then select [Exit] - [Exit Saving Changes]. 2. Replace the failed CPU. 3. Replace the CPU blade. 4.
8-12 Troubleshooting On-screen error message 0BD4 2nd SMBus device Error detected 0BD7 3rd SMBus device Error detected 0BDA 4th SMBus device Error detected 0BDD 5th SMBus device Error detected 0BE0 6th SMBus device Error detected 8120 8121 8122 8123 8124 8125 8126 8127 Unsupported DIMM detected in DIMM group#1 Unsupported DIMM detected in DIMM group#2 Unsupported DIMM detected in DIMM group#3 Unsupported DIMM detected in DIMM group#4 Unsupported DIMM detected in DIMM group#5 Unsupported DIMM detected in
Troubleshooting 8-13 On-screen error message 8130 Mismatch DIMM Type detected in DIMM group#1 8131 Mismatch DIMM Type detected in DIMM group#2 8132 Mismatch DIMM Type detected in DIMM group#3 8133 Mismatch DIMM Type detected in DIMM group#4 8134 Mismatch DIMM Type detected in DIMM group#5 8135 Mismatch DIMM Type detected in DIMM group#6 8136 Mismatch DIMM Type detected in DIMM group#7 8137 Mismatch DIMM Type detected in DIMM group#8 8140 DIMM group #1 with error is enabled 8141 DIMM group #2 with error is
8-14 Troubleshooting On-screen error message 8170 Processor 1 not operating at intended frequency 8171 Processor 2 not operating at intended frequency 8172 Processor 3 not operating at intended frequency 8173 Processor 4 not operating at intended frequency 817F All Processor not operating at intended frequency 8180 8181 8182 8183 Processor #1 Error Processor #2 Error Processor #3 Error Processor #4 Error Recommended action 1.
Troubleshooting 8-15 On-screen error message 81A0 Cache Cautionary status detected on Processor 1 81A1 Cache Cautionary status detected on Processor 2 81A2 Cache Cautionary status detected on Processor 3 81A3 Cache Cautionary status detected on Processor 4 8200 8201 Recommended action This is not a fatal error and the processor need not be replaced immediately. You may continue to use or run the system 1. Take one of the following measures to reboot (reset) the CPU blade. * Issue an OS command.
8-16 Troubleshooting On-screen error message 8400 Onboard PCIE#1 Link Failure 8401 Onboard PCIE#2 Link Failure 8402 Onboard PCIE#3 Link Failure 8403 Onboard PCIE#4 Link Failure 8404 Onboard PCIE#5 Link Failure 8410 8411 8412 8413 Mezzanine Slot#1 PCIE Link Failure Mezzanine Slot#2 PCIE Link Failure Mezzanine Slot#3 PCIE Link Failure Mezzanine Slot#4 PCIE Link Failure Recommended action 1. Take one of the following measures to reboot (reset) the CPU blade. * Issue an OS command. * Press Ctrl + Alt + Del.
Troubleshooting 8-17 On-screen error message 8420 Onboard PCIE#1 Link Width Error 8421 Onboard PCIE#2 Link Width Error 8422 Onboard PCIE#3 Link Width Error 8423 Onboard PCIE#4 Link Width Error 8424 Onboard PCIE#5 Link Width Error 8430 8431 8432 8433 Mezzanine Slot 1 PCIE Link Link Width Error Mezzanine Slot 2 PCIE Link Link Width Error Mezzanine Slot 3 PCIE Link Link Width Error Mezzanine Slot 4 PCIE Link Link Width Error Recommended action This is not a fatal error.
8-18 Troubleshooting On-screen error message 8450 Can't Read FRU on Mezzanine Slot 1 8451 Can't Read FRU on Mezzanine Slot 2 8452 Can't Read FRU on Mezzanine Slot 3 8453 Can't Read FRU on Mezzanine Slot 4 Resource conflict Expansion Rom not initialize Recommended action 1. Take one of the following measures to reboot (reset) the CPU blade. * Issue an OS command. * Press Ctrl + Alt + Del. * Press the RESET switch. * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC DianaScope Manager. 2.
Troubleshooting 8-19 On-screen error message Invalid System Configuration Data System Configuration Data Read Error System Configuration Data Write Error WARNING: IRQ not configured Recommended action 1. Take one of the following measures to reboot (reset) the CPU blade. * Press Ctrl + Alt + Del. * Press the RESET switch. 2. Replace the CPU blade. 3. If the same error persists, contact your service representative. 1. Take one of the following measures to reboot (reset) the CPU blade.
8-20 Troubleshooting Error Messages on Virtual LCD The remote management feature of EXPRESSSCOPE Engine and NEC DianaScope displays the status of the managed CPU blade on virtual LCD (16 digits x 2 lines). The virtual LCD displays the followings: POST progress Error occurred during operation or DC OFF (AC power is being on) When POST detects an error, the POST error code is displayed on the virtual LCD upon completion of POST. See the table for POST error codes for details.
Troubleshooting 8-21 ASF Codes ASF message Memory Init AP Init Enter Password Entering Setup USB Init PCI Device Init Option ROM Init Video Init Cache Init SMBus Init Keyboard Init BMC Init Memory Failure Description Initializing and checking memory Initializing multi-processor Waiting for "supervisor" or "user" password entry Entering into BIOS SETUP Detecting and initializing USB device Configuring PCI device Expanding option ROM for PCI device Initializing video controller Setting processor cache memor
8-22 Troubleshooting POST progress code ACh B0h BDh 97h C0h Description Starting BIOS SETUP Checking POST error Displaying Boot menu Creating MP table Starting boot process Other Messages Messages displayed on upper line When STATUS lamp is lighting in green On-screen message Prepare To Boot Description Action POST completes normally. This is not an error.
Troubleshooting 8-23 On-screen message BIOSRecovery run DIMMG 1 Unc Err DIMMG 2 Unc Err DIMMG 3 Unc Err DIMMG 4 Unc Err DIMMG 5 Unc Err DIMMG 6 Unc Err DIMMG 7 Unc Err DIMMG 8 Unc Err Description Recommended action A fatal error occured on system BIOS ROM. Take one of the following measures to reboot (reset) the CPU blade. * Press the RESET switch. * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC DianaScope Manager. Take one of the following measures to power off then on the CPU blade.
8-24 Troubleshooting On-screen message FSB 1 Unc Err FSB 2 Unc Err FSB 3 Unc Err FSB 4 Unc Err MEZ 1 Unc Err MEZ 2 Unc Err MEZ 3 Unc Err MEZ 4 Unc Err Description Recommended action An uncorrectable error occurred on internal or external bus of CPU #1. An uncorrectable error occurred on internal or external bus of CPU #2. An uncorrectable error occurred on internal or external bus of CPU #3. An uncorrectable error occurred on internal or external bus of CPU #4.
Troubleshooting 8-25 On-screen message SB Unc Err1 SB Unc Err2 PCIE Unc ErrX Chipset UncErrX IO Unc ErrX Description Recommended action An uncorrectable error occurred on SAS unit. Take one of the following measures to reboot (reset) the CPU blade. * Press the RESET switch. * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC DianaScope Manager. Take one of the following measures to power off the CPU blade and then on.
8-26 Troubleshooting On-screen message FBD CH1 Unc Err FBD CH2 Unc Err FBD CH3 Unc Err FBD CH4 Unc Err Description Recommended action An uncorrectable error occurred on DIMM in DIMM socket 01, 05, 09, or 13. An uncorrectable error occurred on DIMM in DIMM socket 02, 06, 10, or 14. Take one of the following measures to reboot (reset) the CPU blade. * Press the RESET switch. * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC DianaScope Manager.
Troubleshooting 8-27 When STATUS lamp is flashing in amber On-screen message CPU Reconfigured Mem Reconfigured DIMM 1 C Err DIMM 2 C Err DIMM 3 C Err DIMM 4 C Err DIMM 5 C Err DIMM 6 C Err DIMM 7 C Err DIMM 8 C Err DIMM 9 C Err DIMM 10 C Err DIMM 11 C Err DIMM 12 C Err DIMM 13 C Err DIMM 14 C Err DIMM 15 C Err DIMM 16 C Err Sparing FailOver DIMMG 1 Unc Err DIMMG 2 Unc Err DIMMG 3 Unc Err DIMMG 4 Unc Err DIMMG 5 Unc Err DIMMG 6 Unc Err Description Recommended action The system has started with processo
8-28 Troubleshooting On-screen message DIMMG 7 Unc Err DIMMG 8 Unc Err Mirror B1 Fail Mirror B2 Fail Mirror FailOver MEZ 1 C Err MEZ 2 C Err MEZ 3 C Err MEZ 4 C Err SB C Err1 SB C Err2 PCIE C ErrX Chipset C Err X Description Recommended action Memory mirror failover occurred due to an uncorrectable error occurred on DIMM in DIMM socket 13/14 (DIMM Group #7).
Troubleshooting 8-29 On-screen message FBD CH1 C Err FBD CH2 C Err FBD CH3 C Err FBD CH4 C Err Description Recommended action A correctable error frequently occurred on DIMM in DIMM socket 01, 05, 09, or 13. A correctable error frequently occurred on DIMM in DIMM socket 02, 06, 10, or 14. Issue an OS command to reset the CPU blade, though you may continue use or run the system. You may continue use or run the system. 1. Check installation status of DIMMs in DIMM Group#1, 3, 5, or 7. 2.
8-30 Troubleshooting Messages displayed on lower line When STATUS lamp is flashing in red On-screen message Proc1 IERR Proc2 IERR Proc3 IERR Proc4 IERR Proc1ThermalTrip Proc2ThermalTrip Proc3ThermalTrip Proc4ThermalTrip Description Recommended action An error was detected in CPU #1. An error was detected in CPU #2. An error was detected in CPU #3. An error was detected in CPU #4. Take one of the following measures to reboot (reset) the CPU blade. * Press the RESET switch.
Troubleshooting 8-31 On-screen message Proc1Didn'tStart Proc2Didn'tStart Proc3Didn'tStart Proc4Didn'tStart Proc1 Config Err Proc2 Config Err Proc3 Config Err Proc4 Config Err WDT Timeout Description Recommended action Failed to start CPU #1. Failed to start CPU #2. Failed to start CPU #3. Failed to start CPU #4. The CPU installed in the CPU#1 slot is unsupported or its combination is illegal. The CPU installed in the CPU#2 slot is unsupported or its combination is illegal.
8-32 Troubleshooting On-screen message WDT Power Down SMI Timeout DUMP Request! Proc Missing Description Recommended action The system is forcedly shutdown due to watchdog timer timeout error. Take one of the following measures to power on the CPU blade. * Press the POWER switch to power on the CPU blade. * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC DianaScope Manager. If the same error persists, contact your service representative.
Troubleshooting 8-33 On-screen message MEZ1 Power Fault MEZ2 Power Fault MEZ3 Power Fault MEZ4 Power Fault AmbientTempAlm09 AmbientTempAlm02 Proc1 Therm % 09 Proc2 Therm % 09 Proc3 Therm % 09 Proc4 Therm % 09 Description Recommended action An error occurred on power supply circuit of mezzanine card in mezzanine card slot 1. An error occurred on power supply circuit of mezzanine card in mezzanine card slot 2. An error occurred on power supply circuit of mezzanine card in mezzanine card slot 3.
8-34 Troubleshooting On-screen message Battery Alm09 Battery Alm02 Proc1 VCCP Alm09 Proc1 VCCP Alm02 Proc2 VCCP Alm09 Proc2 VCCP Alm02 Proc3 VCCP Alm09 Proc3 VCCP Alm02 Proc4 VCCP Alm09 Proc4 VCCP Alm02 Description Recommended action A voltage alarm (upper limit) occurred on Li-Ion battery. A voltage alarm (lower limit) occurred on Li-Ion battery. Take one of the following measures to power off then on the CPU blade. * Power off the CPU blade from OS, then press the POWER switch to power on.
Troubleshooting 8-35 On-screen message FSB VTT Alm09 FSB VTT Alm02 B1 FBD VTT Alm09 B1 FBD VTT Alm02 B2 FBD VTT Alm09 B2 FBD VTT Alm02 B1 FBD VCC Alm09 B1 FBD VCC Alm02 B2 FBD VCC Alm09 B2 FBD VCC Alm02 B1 FBD VDD Alm09 B1 FBD VDD Alm02 B2 FBD VDD Alm09 B2 FBD VDD Alm02 BB +1.5v Alm09 BB +1.5v Alm02 BB +3.3v Alm09 BB +3.3v Alm02 BB +5v Alm09 BB +5v Alm02 BB +1.2vs Alm09 BB +1.2vs Alm02 BB +1.25vs Alm09 BB +1.25vs Alm02 BB +1.5vs Alm09 BB +1.5vs Alm02 BB +3.3vs Alm09 BB +3.
8-36 Troubleshooting On-screen message SB +1.2v Alm09 SB +1.2v Alm02 SB +1.35v Alm09 SB +1.35v Alm02 SB +1.5v Alm09 SB +1.5v Alm02 SB +1.8v Alm09 SB +1.8v Alm02 Description Recommended action +1.2V voltage alarm (upper limit) occurred on SAS unit. +1.2V voltage alarm (lower limit) occurred on SAS unit. +1.35V voltage alarm (upper limit) occurred on SAS unit. +1.35V voltage alarm (lower limit) occurred on SAS unit. +1.5V voltage alarm (upper limit) occurred on SAS unit. +1.
Troubleshooting 8-37 When STATUS lamp is flashing in amber On-screen message HDD 0 Fault HDD 1 Fault HDD 2 Fault HDD 3 Fault E-Keying Error Location Error Cooling Error AmbientTempAlm07 AmbientTempAlm00 Description Recommended action An error was detected in hard disk drive in slot 0. An error was detected in hard disk drive in slot 1. An error was detected in hard disk drive in slot 2. An error was detected in hard disk drive in slot 3. Check installation status of failed hard disk drive.
8-38 Troubleshooting On-screen message Proc1 Therm % 07 Proc2 Therm % 07 Proc3 Therm % 07 Proc4 Therm % 07 Battery Alm07 Battery Alm00 Description Recommended action A high temperature warning occurred on CPU #1. A high temperature warning occurred on CPU #2. A high temperature warning occurred on CPU #3. A high temperature warning occurred on CPU #4. 1. Check if fans in Blade Enclosure work normally. 2.
Troubleshooting 8-39 On-screen message Proc1 VCCP Alm07 Proc1 VCCP Alm00 Proc2 VCCP Alm07 Proc2 VCCP Alm00 Proc3 VCCP Alm07 Proc3 VCCP Alm00 Proc4 VCCP Alm07 Proc4 VCCP Alm00 FSB VTT Alm07 FSB VTT Alm00 B1 FBD VTT Alm07 B1 FBD VTT Alm00 B2 FBD VTT Alm07 B2 FBD VTT Alm00 B1 FBD VCC Alm07 B1 FBD VCC Alm00 B2 FBD VCC Alm07 B2 FBD VCC Alm00 B1 FBD VDD Alm07 B1 FBD VDD Alm00 B2 FBD VDD Alm07 B2 FBD VDD Alm00 BB +1.5v Alm07 BB +1.5v Alm00 BB +3.3v Alm07 BB +3.3v Alm00 BB +5v Alm07 BB +5v Alm00 BB +1.
8-40 Troubleshooting On-screen message BB +1.5vs Alm00 BB +3.3vs Alm07 BB +3.3vs Alm00 BB +5vs Alm07 BB +5vs Alm00 BB +12vs Alm07 BB +12vs Alm00 SB +1.2v Alm07 SB +1.2v Alm00 SB +1.35v Alm07 SB +1.35v Alm00 SB +1.5v Alm07 SB +1.5v Alm00 SB +1.8v Alm07 SB +1.8v Alm00 Description Recommended action +1.5VS voltage warning (lower limit) occurred. +3.3VS voltage warning (upper limit) occurred. +3.3VS voltage warning (lower limit) occurred. +5VS voltage warning (upper limit) occurred.
Troubleshooting 8-41 LAMPS The CPU blade includes lamps to indicate the CPU blade states by a variety of colors and display patterns on the front panel, hard disk drive, and power supply. See "Indications of STATUS lamp, their meanings and actions against the indications" in Chapter 2 for details.
8-42 Troubleshooting SOLVING PROBLEMS When the CPU blade fails to operate as expected, see the following to find out your problem and follow the instruction given before asking for repair. If the CPU blade still fails to operate successfully after solving your problem, take a note on the onscreen message and contact your service representative.
Troubleshooting 8-43 Did you turn on the power of Blade Enclosure within 30 seconds after AC power is supplied to each power unit? → Initialization of BMC takes about 30 seconds after AC power is supplied to the CPU blade. After making sure that the AC power is supplied to the CPU blade (the POWER lamp lit amber), wait for about 30 seconds or longer, then turn on the power of Blade Enclosure by using the POWER switch.
8-44 Troubleshooting Is the keyboard or mouse manipulated just after starting a CPU blade? → If you manipulate the keyboard or mouse just after POST is started, POST may detect an error of the keyboard controller by mistake to halt the processing. If this occurs, start POST again. Just after restarting POST, do not perform any operation by using the keyboard or mouse until the BIOS start message appears.
Troubleshooting 8-45 Is BIOS configuration correct? → When the CPU blade has PCI devices connected, make sure to set the PCI device interrupt and others with the BIOS SETUP utility of the CPU blade. (Most PCI devices generally do not require any change to the configuration, but some boards do require specific settings. Refer to the manual that comes with the board for details to make correct settings.
8-46 Troubleshooting Fail to start the OS: Is the BIOS configuration correct? → Run the BIOS SETUP utility to change the boot order (see Chapter 4). Is a floppy disk in the floppy disk drive? → Take out the floppy disk and restart the CPU blade. Is the OS broken? → Use recovery process to recover the system. The event log appears at every startup after additional installation of CPU. → The different revision processor may be mixed in optional CPU.
Troubleshooting 8-47 Inserted the correct DVD/CD-ROM but the message like the following is displayed: The CD-ROM is not inserted or the wrong CD-ROM is inserted. Please insert the correct CD-ROM. OK Is the data side of the DVD/CD-ROM dirty or damaged? → Take the DVD/CD-ROM out of the DVD-ROM drive, confirm that it is not dirty or damaged, set it back again and click [OK].
8-48 Troubleshooting The CPU blade is not found on the network: Is the LAN cable connected? → Make sure to connect the LAN cable to the network port on the rear of the CPU blade. Also make sure that the LAN cable to use conforms to the network interface standard. Is BIOS configuration correct? → The onboard LAN controller may be disabled with the BIOS SETUP utility of the CPU blade. Check the setting with the BIOS SETUP utility.
Troubleshooting 8-49 Problems with Windows The following system events are logged when Windows Server 2008 is installed. Event ID: 134 Source: Microsoft-Windows-Time-Service Level: Warning Description: NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on 'time.windows.com,0x9'. NtpClient will try again in 15 minutes and double the reattempt interval thereafter. The error was: No such host is known.
8-50 Troubleshooting The following application events are logged when Windows Server 2008 is installed. Event ID: 63 Source: Microsoft-Windows-WMI Level: Warning Description: A provider, Ncs2, has been registered in the Windows Management Instrumentation namespace Root\cimv2 to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.
Troubleshooting 8-51 The following system event is logged when Windows Server 2008 is installed. Event ID: 10 Source: VDS Dynamic Provider Description: The provider failed while storing notifications from the driver. The Virtual Disk Service should be restarted. hr=80042505 → Go to the Microsoft website: http://support.microsoft.com/kb/948275/en-us/ The following application events are logged when Windows Server 2008 is installed.
8-52 Troubleshooting There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions. Event Source: Service Control Manager Event Type: Error Event ID: 7011 Description: Timeout (30000 milliseconds) waiting for a transaction response from the Dfs service. → When this event is not registered by rebooting the system, it is not a problem in operating the system. Fail to access to USB devices on Windows Server 2003 x64 Edition or Windows Server 2003.
Troubleshooting 8-53 There are some cases that an event log is registered as follows when you operate Windows Server 2003 R2. Source: IPMIDRV Type: Error Event ID: 1001 Description: The IPMI device driver attempted to determine if the system supported an IPMI BMC device. The driver attempted to detect the presence of the IPMI BMC by searching the SMBIOS for Type 38 record. But either no record was found or the record was not compatible with the version of the device driver.
8-54 Troubleshooting Problems with NEC EXPRESSBUILDER When the CPU blade is not booted from the NEC EXPRESSBUILDER DVD, check the following: Did you set the NEC EXPRESSBUILDER during POST and restart the CPU blade? → If you do not set the NEC EXPRESSBUILDER during POST and restart the CPU blade, an error message will appear or the OS will boot. Is BIOS configuration correct? → The boot device order may be specified with the BIOS setup utility of the CPU blade.
Troubleshooting 8-55 Problems with Express Setup The system partition is created by size smaller than specified value. → In Express Setup, there are some cases that the system partition is created by size about 8MB smaller than specified size. It is not a problem in operating the system. Following message appeared when you tried to install Express Setup to the hard disk drive that has smaller capacity than the specified partition size: The creating of the partition was failed.
8-56 Troubleshooting Problems with RAID System and RAID Controller Check the following if the server configuring a RAID System does not operate properly or a management utility does not operate correctly. If a relevant item is found, follow the processing method. Fail to install the OS: Is the RAID configured? → Provide proper configuration for the RAID controller by using the WebBIOS. Fail to start OS: Is the BIOS of the RAID controller changed? → Provide proper configuration by using the WebBIOS.
Troubleshooting 8-57 Auto rebuild fails: Was a sufficient time taken for hot swap of hard disk drives? → To allow the auto rebuild to operate correctly, it should take 60 seconds or longer for the interval between the removal of the failed hard disk drive and the installation of a new hard disk drive. A hard disk drive fails: → Contact your service representative.
8-58 Troubleshooting COLLECTING EVENT LOG This section describes on how to collect the log of various events that occurred on the CPU blade. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. Restarting the system due to an error may display a message indicating insufficient virtual memory. Ignore this message and proceed. Restarting the system may result in dumping improper data.
Troubleshooting 8-59 COLLECTING CONFIGURATION INFORMATION This section describes on how to collect the information on hardware configuration and internal specification. In order to collect information, "Diagnostic Program" is used. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. 1. Point to [Settings] in Start menu, and click [Control Panel]. The [Control Panel] dialog box appears. 2.
8-60 Troubleshooting COLLECTING DR. WATSON DIAGNOSTIC INFORMATION Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified as you like. For more information, refer to Chapter 5. MEMORY DUMP If an error occurs, the dump file should be saved to acquire necessary information. If you saved the dump to DAT, write down that it is saved as "NTBackup" or "ARCServe" on the label.
Troubleshooting 8-61 RECOVERY FOR Windows SYSTEM If any file necessary for running the OS is damaged, use the following procedures to recover the system. IMPORTANT: Make sure that the keyboard, display unit, DVD-ROM drive, and floppy disk drive are connected to the CPU blade. After recovering the system, see "Updating the System" in Chapter 5 and be sure to update the system. Also, you need to update all the drivers after the system update.
8-62 Troubleshooting MAINTENANCE TOOLS The Maintenance Tools is a tool of this product prevention to maintain, and to analyze the trouble. Starting Maintenance Tools The Maintenance Tools is started according to the following procedure. 1. Turn on peripheral devices and the server in this order. 2. Insert the NEC EXPRESSBUILDER DVD supplied with your server into the optical disk drive of your server. 3. Press Ctrl, Alt, and Delete to reboot the server from the NEC EXPRESSBUILDER.
Troubleshooting 8-63 IMPORTANT: An initial selection of the menu is "Japanese". "Japanese" starts by the automatic operation when the operation is not done for five seconds after the Language Selection menu is displayed. 5. "English" is selected. The tool menu is displayed. When you use a local console When you use a remote console 6. Each tool is selected, and it starts.
8-64 Troubleshooting Function of Maintenance Tools The following functions can be executed in the Maintenance Tools. Maintenance Utility The Off-line Maintenance Utility is started in Maintenance Utility. The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used.
Troubleshooting 8-65 BIOS/FW Updating This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from NEC customer service representative. After rebooting the system, an update program is started automatically from floppy disk, and the various BIOS and firmware programs are updated. IMPORTANT: Do not turn off the server while the update program is running.
8-66 Troubleshooting Maintenance Tools with Remote Console This subsection describes the procedures for using Maintenance Tools with remote console. Maintenance Tools contains the remote console feature that allows the system administrator to set up the server from the management workstation (management PC) via the network or the server's COM B (serial) port. IMPORTANT: Do not use this feature on any other computer than the server, or on any other server obtained without the NEC EXPRESSBUILDER.
Troubleshooting 8-67 NOTE: The following items of BIOS setup information will be set as shown below. LAN Controller: Serial Port A: Base I/O Address: Interrupt: Serial Port B: Base I/O Address: Interrupt: BIOS Redirection Port: Baud Rate: Flow Control: Console Type: [Enabled] [Enabled] [3F8] [IRQ 4] [Enabled] [2F8] [IRQ 3] [Serial Port B] [19.
8-68 Troubleshooting RESETTING THE CPU BLADE This section describes how to reset the CPU blade when the CPU blade halts or when you want to restore the factory-set BIOS configuration. IMPORTANT: Resetting the CPU blade clears the DIMM memory and the data in process. To reset the CPU blade when it is not frozen, make sure that no processing is in progress. Hardware reset Press the RESET switch on the CPU blade. This restarts the CPU blade.
Chapter 9 Upgrading Your Server This chapter describes optional devices available for the CPU blade, procedures for install or removing such optional devices, and notes on using them. IMPORTANT: Optional devices described in this chapter may be installed or removed by any user. However, NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user.
9-2 Upgrading Your Server SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-2 to 1-5 for details. ■ ■ ■ Do not disassemble, repair, or alter the server. Do not remove the lithium, Li-Ion, or NiMH battery. Do not handle the CPU blade with the power cord being plugged to a power source.
Upgrading Your Server 9-3 ANTI-STATIC MEASURES The CPU blade contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear a wrist strap (an arm belt or anti-static glove). Wear a wrist strap on your wrist. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
9-4 Upgrading Your Server PREPARATION FOR INSTALLATION To install or remove an optional device (excluding hard disk drive) installed in the CPU blade, you should first remove the CPU blade from the Blade Enclosure. IMPORTANT: Remove the target CPU blade only. Do not remove any other blank cover or CPU blade from another slot. Be sure to install or remove the CPU blade one by one.
Upgrading Your Server 9-5 INSTALLATION/REMOVAL PROCEDURE Install or remove the devices in the following procedure. Processor (CPU) The server may have up to four CPUs installed (Dual-Core Intel Xeon Processor, Quad-Core Intel Xeon Processor). IMPORTANT: The CPU to be added must have the same specification (on the core voltage, clock, and others) as the CPU already installed. The CPU is extremely sensitive to static electricity.
9-6 Upgrading Your Server NOTE: If the different revision of the processor is installed in the multiprocessor system, Windows logs the following information every startup. If this message is logged, it is no problem for operation.
Upgrading Your Server 9-7 Installation Install the CPU in the following procedure. 1. After the shutdown processing for the CPU blade to be removed, turn off the power of the CPU blade. 2. Take the CPU blade out from the Blade Enclosure. Refer to the User's Guide of the Blade Enclosure. 3. Put the CPU blade on an anti-static sheet with little dust. 4. Remove the five screws fixing the top cover. 5.
9-8 Upgrading Your Server 6. Disconnect the power cable, signal cables (1) and (2) from the CPU unit. Signal cable (2) Power cable Signal cable (1) CPU unit IMPORTANT: To disconnect the signal cable (1), pull it straight up while pushing the unlocking tab as shown in the figure below.
Upgrading Your Server 9-9 7. Remove the eight screws securing the SAS unit and remove the SAS unit. SAS unit 8. Confirm the position of the CPU socket. 9. Remove the dummy heat sink from the socket. IMPORTANT: Keep the removed CPU cover for future use.
9-10 Upgrading Your Server 10. Lift the socket lever. IMPORTANT: Open the lever until it stops. The lever can be opened by 120 degrees or larger. 11. Put the CPU on the socket carefully and slowly. NOTE: Note the direction of the CPU. To prevent the CPU from being inserted into the mating socket incorrectly, a pin mark is put on each of the CPU and the socket. Check the pin marks to insert the CPU into the socket correctly.
Upgrading Your Server 9-11 12. Push the CPU lightly to the socket, and push down the lever to fix the CPU to the socket. 13. Put the heat sink on the CPU carefully. NOTE: Make sure of the orientation of the heat sink. Install a DIMM so that the convex portion of the heat sink faces the DIMM socket side.
9-12 Upgrading Your Server 14. Tighten the four screws to secure the heat sink. IMPORTANT: Temporarily tighten the four screws on cater corner, then tighten them securely. 1 15. 2 3 4 Make sure that the heat sink is level with the processor board. IMPORTANT: If the heat sink is not level, remove it, and make sure that the CPU is installed correctly. 16. Install the components having been removed. 17. Set [Advanced] – [Reset Configuration Data] in the [Advanced] menu to [Yes].
Upgrading Your Server 9-13 18. If the driver shown in [Computer] is set to "ACPI uni-processor PC" or "ACPI singleprocessor PC", change it to "ACPI multi-processor PC", reboot the system according to the message, and run NEC EXPRESSBUILDER under the Windows operating system to update the system. Any change is not required if the "Computer" driver is set to "ACPI multi-processor PC".
9-14 Upgrading Your Server DIMM The DIMM (Dual Inline Memory Module) is inserted into the DIMM socket on the CPU blade. The CPU blade includes 16 DIMM sockets. Install or remove two DIMMs in pair. IMPORTANT: The DIMM is easily affected by static electricity. Handle the DIMM after making your body contact with a metallic frame section of the server to discharge the static electricity on your body. Do not make bare hands contact with terminals and components on the DIMM.
Upgrading Your Server 9-15 NOTES: Up to 64GB memory can be added. In the standard configuration, the CPU blade does not contain memory module. The memory module is a required option. Adding Order and Precautions DIMMs for the CPU unit must be populated in pairs. Two DIMMs for the CPU unit must be the same capacity and same speed. (Check the labels on the DIMM board.) Install the pair of DIMMs into slots as follows. – DIMM (first pair): Slots #1 and #2 ........................
9-16 Upgrading Your Server Installation Install the DIMM on the CPU blade according to the following procedure: 1. After the shutdown processing for the CPU blade to be removed, turn off the power of the CPU blade. 2. Take out the CPU blade from the Blade Enclosure. Refer to the User's Guide of the Blade Enclosure. 3. Place the CPU blade on anti-static sheet with little dust. 4. Remove the five screws fixing the top cover. 5.
Upgrading Your Server 9-17 6. Open the levers at both ends of the DIMM socket. 7. Push the DIMM into the socket straight. Key slot Key IMPORTANT: Use extreme care when installing a DIMM. Applying too much pressure can damage the socket. NOTE: Make sure of the orientation of the DIMM. The connecting side of the DIMM has a cut-out (key slot) to prevent an incorrect insertion. If the DIMM is inserted into the DIMM socket, the levers are automatically closed. 8. Close the lever firmly. 9.
9-18 Upgrading Your Server 13. Set [Advanced] – [Reset Configuration Data] in the [Advanced] menu to [Yes]. This is required to update the hardware configuration information. See Chapter 4 for details. 14. Set the paging file size to a value larger than the recommended value (installed memory * 1.5) (for Windows).
Upgrading Your Server 9-19 Removal Remove the DIMM in the following procedure. NOTE: To remove the defected DIMM, check the error message appearing in POST or NEC ESMPRO to confirm the CPU blade on which the detected DIMM is installed. 1. After providing the shutdown processing for the CPU blade to be removed, turn off the power of the CPU blade. 2. Pull out the CPU blade from the Blade Enclosure. Refer to the User's Guide of the Blade Enclosure. 3.
9-20 Upgrading Your Server Online Spare Memory The CPU blade supports the online spare memory feature. To use this feature, install the standby DIMMs as spare, then select the supported feature from the BIOS SETUP. To enable the online spare memory feature: The online spare memory feature puts a memory group into standby status as spare memory.
Upgrading Your Server 9-21 When the standby group starts working by the online spare memory feature, you can confirm it by the following indications. The following system log is recorded in Event Viewer of NEC ESMPRO Agent. Source: ESMCommonService Event ID: 2313 Description: Failed DIMM has been separated.
9-22 Upgrading Your Server Memory Mirroring The CPU blade supports the memory mirroring feature. To use this feature, install the standby DIMMs as spare, then select the supported feature from the BIOS SETUP. To enable the memory mirroring feature: The memory mirroring feature puts a DIMM into standby status as spare memory. If an unrecoverable error occurs in the running memory board, the feature automatically changes the running DIMM from the failed one to a standby one to continue the processing.
Upgrading Your Server 9-23 When the standby group starts working by the memory mirroring feature, you can confirm it by the following indications. POST displays an error message indicating that the system has started with the failed DIMM group degraded. See Chapter 8 for POST error message. The following system log is recorded in Event Viewer of NEC ESMPRO Agent. Source: ESMCommonService Event ID: 2313 Description: Failed DIMM has been separated.
9-24 Upgrading Your Server Mezzanine Card The CPU blade can contain four mezzanine cards for blade. To install a mezzanine card, use the mezzanine card slot installed on the CPU unit. IMPORTANT: The mezzanine card is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the mezzanine card. Do not touch the terminals and parts on the mezzanine card by a bare hand and place the cards directly on the desk.
Upgrading Your Server 9-25 Notes Note the followings in the installation or removal of the mezzanine card. Be careful not to make your hands touch the terminals of the mezzanine card slot directly. Otherwise, the oil and/or dirt on the hands may adhere to the terminals to result in contact failure. For the option ROMs on the unbooted mezzanine card, set "Disabled" with the BIOS SETUP utility.
9-26 Upgrading Your Server 4. Remove the five screws fixing the top cover. 5. Firmly hold the cover, move it slightly toward the rear of the blade, then lift the cover to remove it from the CPU blade. IMPORTANT: Handle the cover carefully so as not to make it contact with any electronic components on the CPU blade.
Upgrading Your Server 9-27 6. From top of the CPU unit, position the connector of the mezzanine card so that it aligns the connector of the mezzanine card slot, and insert the mezzanine card straight into the slot. Type I Type II IMPORTANT: Do not make your body contact with the terminals on the board. Some malfunction may occur if the board is installed with dirt and/or oil adhering to the terminals. Insert the mezzanine card straight into the connector.
9-28 Upgrading Your Server Removal To remove the board, follow the procedure below: 1. Shutdown the CPU blade to be removed and turn off the power of the CPU blade. 2. Take the CPU blade out from the Blade Enclosure. Refer to the User's Guide of the Blade Enclosure. 3. Put the CPU blade on an anti-static sheet with little dust. 4. Remove the five screws fixing the top cover. 5.
Upgrading Your Server 9-29 Hard Disk Drive The CPU blade can contain up to four 2.5-inch hard disk drives. This section describes the installation and removal (or replacement) procedure. IMPORTANT: The hard disk drive is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the hard disk drive.
9-30 Upgrading Your Server Installation or Removal of Hard Disk Drive Install the hard disk drive in the following procedure. Install the hard disk drive in slot 0, 1, 2, and then 3 in the order. 1. To install a hard disk drive in the slot 1 and the subsequent slot, remove a dummy tray from the slot before installing a hard disk drive. IMPORTANT: Keep the removed dummy tray for future use. Slot 0 Slot 1 Slot 2 Slot 3 2. Unlock the lever on the hard disk drive to make the handle opened.
Upgrading Your Server 9-31 3. Hold the hard disk drive so that its BP connector faces the hard disk drive slot and the lever on the front of the drive carrier faces the top. 4. Insert the end of the drive carrier into the hard disk drive slot slowly and carefully. 5. Insert the drive carrier until it hits the slot end, and close the lever. NOTE: Make sure that the hook of the lever is hung on the frame. The removal procedure is the reverse of the installation procedure.
9-32 Upgrading Your Server (This page is intentionally left blank.
Appendix A Specifications Item CPU Type Clock FSB 2nd Cache Standard Maximum Chipset Memory Standard Maximum Adding time Memory module Error check Hard disk drive Standard Maximum Graphics (VRAM) Auxiliary input Floppy disk device CD/DVD-ROM Mezzanine card Type 1 slot Type 2 LAN interface External interface External dimensions (mm) Weight Power supply Power consumption (+12Vdc) Environmental Temperature requirements Humidity NEC Express5800/B140a-T N8400-055AF N8400-078F N8400-079F Intel Xeon Intel
A-2 Specifications (This page is intentionally left blank.
Appendix B Installing the Operating System SETUP AND RE-SETUP OF CPU BLADE OF DISKLESS MODEL Local Installation Before the installation, make sure that the CPU blade is connected with the keyboard, display unit, DVD-ROM drive and floppy disk drive. If any device is not connected, always connect it to the CPU blade. Notes Before starting the local installation, read the notes described here carefully.
B-2 Installing the Operating System Re-installation to Dynamic Disk When the system is Windows Server 2003 x64 Edition or Windows Server 2003 In the re-installation to the hard disk drive upgraded to a dynamic disk, one or more partitions other than the partition in which OS is to be installed may exist and you may desire to leave the partitions. If so, note the followings. (C:) XX.XX GB NTFS Normal (System) System (D:) XX.XX GB NTFS Normal Data area (when leaving this partition is desired.
Installing the Operating System B-3 About the System Partition Size When the system is Windows Server 2008 64-bit (x64) Edition: Required partition size = size required to install OS + paging file size + dump file size + application size Size required to install OS = 11,600MB (Full Installation) or = 4,100MB (Server Core Installation) Paging file size (recommended) = Installed memory size x 1.
B-4 Installing the Operating System When the system is Windows Server 2008 32-bit (x86) Edition Required partition size = size required to install OS + paging file size + dump file size + application size Size required to install OS = 6,300MB (Full Installation) or = 2,200MB (Server Core Installation) Paging file size (recommended) = Installed memory size x 1.
Installing the Operating System B-5 When the system is Windows Server 2003 x64 Editions: The size for the partition that the system is to be installed can be calculated from the following formula.
B-6 Installing the Operating System When the system is Windows Server 2003: The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 3500MB = 3500MB (Windows Server 2003 R2 with Service Pack2) = 5300MB (Windows Server 2003 R2 + Service Pack2 CD-ROM) Paging File Size (Recommended) = Mounted Memory Size * 1.
Installing the Operating System B-7 Setup Procedure The following describes the procedure of installing Windows Server 2003 x64 Editions/Windows Server 2003 with local installation. IMPORTANT: Before starting the setup, always see the notes described earlier in this chapter. The partition creation and the installation to dynamic disks are described.
B-8 Installing the Operating System Creating "Windows Server 2003 x64 Edition OEM-Disk for EXPRESSBUILDER" Before installing, create Windows Server 2003 x64 Edition OEM-Disk for EXPRESSBUILDER. NOTE: If you have already "Windows Server 2003 x64 Edition OEMDisk for EXPRESSBUILDER" for NEC Express5800 Server which you are going to install Windows Server 2003 x64 Editions, you do not need to create it again.
Installing the Operating System B-9 Create from [Autorun Menu] This menu requires Microsoft Windows XP, Vista or Windows Server 2003(or later). You can create Windows Server 2003 x64 Edition OEM-Disk for EXPRESSBUILDER from [Autorun Menu], if you have the computer on which the above operating systems operate. Follow the steps below. 1. Prepare one 3.5-inch floppy disk. 2. Start the Operating System. 3. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server.
B-10 Installing the Operating System Creating "Windows Server 2003 OEM-Disk for EXPRESSBUILDER" Before installing, create Windows Server 2003 OEM-Disk for EXPRESSBUILDER. NOTE: If you have already "Windows Server 2003 OEM-Disk for EXPRESSBUILDER" for NEC Express5800 Server which you are going to install Windows Server 2003, you do not need to create it again. You can create Windows Server 2003 OEM-Disk for EXPRESSBUILDER with the following two procedures.
Installing the Operating System B-11 Create from [Autorun Menu] This menu requires Microsoft Windows XP, Vista or Windows Server 2003 (or later). You can create Windows Server 2003 OEM-Disk for EXPRESSBUILDER from [Autorun Menu], if you have the computer on which the above operating systems operate. Follow the steps below. 1. Prepare one 3.5-inch floppy disk. 2. Start the Operating System. 3. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server. The Menu will appear. 4.
B-12 Installing the Operating System Installation of Windows Server 2008 Install Windows Server 2008 in the following procedure. 1. Turn on your system. IMPORTANT: To install Windows Server 2008, you may need to update BIOS. To check if your system needs a BIOS update, go to: http://www.nec.com/express/. 2. Insert the Windows Server 2008 DVD-ROM into your DVD-ROM drive. 3. Restart the system. To restart the system, press Ctrl + Alt + Del or turn off the system once, and then turn it on again.
Installing the Operating System 5. Click the [Install now] button. The installation starts. 6. Enter your product key, and then click [Next].
B-14 Installing the Operating System 7. Select the edition of the Windows operating system that you purchased. Select [I have selected the edition of Windows that I purchased], and then click [Next]. You will see only possible editions that have been determined by Windows based on the key you entered in step 6. NOTE: The Windows versions listed on the screen vary depending on the Windows Server 2008 DVD-ROM you are using. 8. Read the license terms carefully.
Installing the Operating System 9. B-15 Select the type of installation you want. [Custom (advanced)] is selected below. 10. You will be asked, "Where do you want to install Windows?". Select [Load Driver], and then click [Browse]. The folder reference dialog box appears. Select a path to the folder in the NEC EXPRESSBUILDER DVD, and then click [OK].
B-16 Installing the Operating System 12. Click [New], enter a partition size, and then click [Apply]. 13. Select the partition created in step 12, and then click [Format]. 14. Select the partition created, and then click [Next]. When the following message appears, the installation starts automatically. NOTE: If the disk drive contains NEC EXPRESSBUILDER DVD, you will be prompted to replace a media with that for OS installation. Insert the install media according to the on-screen message.
Installing the Operating System 15. B-17 Log on to the system. The steps vary depending on the edition you selected in step 7. If you have selected a full installation 1. After a full installation of Windows Server 2008 is completed, the following dialog box will prompt you to set or change the password before you log on. Click [OK]. 2. Change the password, and then click the [Next] button. NOTE: The Windows Server 2008 password must combine uppercase letters, lowercase letters, and numbers. 3.
B-18 Installing the Operating System 4. On the [Initial Configuration Tasks] window, enter user information. If you have selected a Server Core installation 1. After a Server Core installation of Windows Server 2008 is completed, press Ctrl + Alt + Del.
Installing the Operating System 2. Select [Other User]. 3. Log on to the system as an administrator. You need not enter your password in this dialog box. Click the button. 4. Before you log on, you will be prompted to change the password. Click [OK].
B-20 Installing the Operating System 5. Change the password, and then click the [Next] button. NOTE: The Windows Server 2008 password must combine uppercase letters, lowercase letters, and numbers. 6. When the following message appears, click [OK]. 7. At the command prompt, enter user information. NOTE: For more detailed procedure, see the "Microsoft Windows Server 2008 Step-By-Step Guide.
Installing the Operating System B-21 Procedure for License Authentication Product Key used in the procedure for license authentication should be matched with the COA label in which the product key contained in Windows Server 2008 is written. NOTES: Execute the activation within 30 days. System may be locked after 30 days is passed. COA label may be attached to the main unit. Installing and Setting Device Drivers Follow these steps to install and configure the device drivers.
B-22 Installing the Operating System Installation of Windows Server 2003 R2 x64 Editions This section explains how to perform a clean installation of Windows Server 2003 x64 Editions. 1. Turn on the power to start the CPU blade. 2. Insert the Windows Server 2003 x64 Edition CD-ROM into the USB DVD-ROM drive connected to the CPU blade. 3. Press Ctrl + Alt + Delete to reset the system.
Installing the Operating System 8. B-23 If the optional board is installed, select the proper SCSI Adapter and press Enter. – Emulex LPX000 PCI Fibre Channel HBA (When Fibre Channel controller(N8403-018) is used.) If the following message appears, press S. The driver you provided seems to be newer than the Windows default driver.
B-24 Installing the Operating System Procedure for License Authentication Product Key used in the procedure for license authentication should be matched with the COA label in which the product key contained in Windows Server 2003 x64 Editions is written. NOTES: Execute the activation within 30 days. System may be locked after 30 days is passed. COA label may be attached to the main unit. Installing and Setting Device Drivers Follow these steps to install and configure the device drivers.
Installing the Operating System B-25 Installation of Windows Server 2003 R2 This section explains how to perform a clean installation of Windows Server 2003. 1. Turn on the power to start the CPU blade. 2. Insert the Windows Server 2003 CD-ROM into the USB DVD-ROM drive. 3. Press Ctrl + Alt + Delete to reset the system. After a bootable operating system has been installed on the hard disk drive, press Enter while the message "Press any key to boot from CD..." is displayed at the top of the screen.
B-26 Installing the Operating System 9. Insert Windows Server 2003 OEM-Disk for EXPRESSBUILDER into the floppy disk drive and press Enter. A list of the drivers for SCSI device is displayed. 10. If the optional board is installed, select the proper SCSI Adapter and press Enter. – Emulex LPX000 PCI Fibre Channel HBA (When Fibre Channel controller (N8403-018) is used.) 11. When the following message is shown, press Enter to start "Welcome to Setup". 12.
Installing the Operating System B-27 Procedure for License Authentication Product Key used in the procedure for license authentication should be matched with the COA label in which the product key contained in Windows Server 2003 is written. NOTE: Execute the activation within 30 days. System may be locked after 30 days is passed. Installing and Setting Device Drivers Follow these steps to install and configure the device drivers.
B-28 Installing the Operating System REMOTE DESKTOP FOR MANAGEMENT This section describes the necessary setting of the Remote Desktop for Management to use Windows Server 2008, Windows Server 2003 x64 Editions, or Windows Server 2003. IMPORTANT: The license for Sever Client Access with fee is not needed to use the Remote Desktop for Management. The Remote Desktop for Management enables to have two connections or less simultaneously. Windows Server 2008 Full Installation The setting process is as follows.
Installing the Operating System B-29 Windows Server 2003 The setting process is as follows. IMPORTANT: Set password for the Administrator account in order to use the Remote Desktop for Management. 1. Click [Start] Menu and point [Control Panel] and click [System]. 2. Click [Remote] tab and check [Allow users to connect remotely to this computer] in the [Remote desktop] section, and click [OK].
B-30 Installing the Operating System SETUP OF DEVICE DRIVER (NORMALLY INSTALLED IN SERVER) For the installation and setup of each optional device driver, refer to the documentation shipped with the option. PROSet NOTES: All of the operation that related to Intel® PROSet is must be executed by administrator privileges. Operation by [Remote Desktop Connection] is prohibited. Without changing any parameter when opened the properties of adapter teaming, please click the [Cancel] button to close the dialog.
Installing the Operating System B-31 When the system is Windows Server 2003 x64 Editions / Windows Server 2003 1. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive. If the autorun menu is displayed, close menu screen. 2. The [Windows Explorer] dialog starts. – The procedure in the case of the standard start menu Click Start menu and click [Windows Explorer].
B-32 Installing the Operating System Graphics Accelerator Standard graphics accelerator drivers that are mounted will be installed automatically. The following is the procedure when it is necessary to install manually. NOTE: The graphics accelerator driver is supported only on a server running a full installation. Use VGA on a server running a Server Core installation. 1. Insert the NEC EXPRESSBUILDER DVD into the DVD-ROM drive. 2.
Installing the Operating System B-33 Optional Network Board Driver If you want to utilize optional Network Board (N8403-017/020), install the driver stored in NEC EXPRESSBUILDER DVD. In case of utilizing (N8403-017/020) for Windows Server 2008 64-bit (x64) Edition / Windows Server 2008 32-bit (x86) Edition LAN drivers and PROSet are installed automatically by the System Update.
B-34 Installing the Operating System When the system is Windows Server 2003 x64 Editions / Windows Server 2003 1. Start Device Manager. 2. Click [Network adapters] and double-click [(Network Adapter Name)]. [(Network Adapter Name) Properties] appears. NOTE: [(Intel(R) PRO/1000...)] is the name of On-Board adapter. All other names show the Optional Network Board. 3. Click [Driver] tab and click [Update Driver...]. [Hardware Update Wizard] appears. 4.
Installing the Operating System B-35 Setup of Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one adapter. With this feature, when the working adapter gets any problem, the process on it is automatically transferred to the other adapter in the group.
B-36 Installing the Operating System Setup Teaming When the system is Windows Server 2008 64-bit (x64) Editions / 2008 32-bit (x86) Editions IMPORTANT: Teaming is not supported with Windows Server Core. AFT/ALB setting must be done after System Update completed. 1. Open the [Device Manager]. 2. 3. Open [Network adapters] → [Intel(R)xxx] properties. Click [Teaming] tab and check the [Team this adapter with other adapters] check box. Click [New Team]. 4. 5.
Installing the Operating System B-37 When the system is Windows Server 2003 x64 Editions / Windows Server 2003 IMPORTANT: AFT/ALB setting must be do after System Update completed. 1. Open the [Device Manager]. 2. Open [Network adapters]->[Intel(R)xxx] properties. 3. Click [Teaming] tab and check the [Team this adapter with other adapters] check box. Click [New Team]. 4. Fill the name of the team in [Specify a name for the team] and click [Next]. 5.
B-38 Installing the Operating System Remove Team This procedure is common in Windows Server 2003 and Windows Server 2008. 1. Open the [Device Manager]. 2. Click [Network adapters], and open [TEAM:"Team name"] properties. 3. Click [Setting] tab. 4. Click [Remove Team] button. 5. Click [Yes] to the message. 6. Confirm [TEAM:"Team name"] adapter in not existing in [Network adapters] tree and reboot the system.
Installing the Operating System B-39 SETTING WOL Refer to the following procedure to enable WOL. When the system is Windows Server 2008 64-bit (x64) Edition / Windows Server 2008 32-bit (x86) Edition 1. Start Device Manager. 2. Point to [Network adapters] and double click [Intel(R)xxxx] to open the adapter [Properties]. 3. Click [Power management] tab and check in the following items check boxes.
B-40 Installing the Operating System [When PROSet is installed] 1. Start Device Manager. 2. Point to [Network adapters] and double click [Intel(R)xxxx] to open the adapter [Properties]. 3. Click [Power management] tab and check in the following items check boxes. – Wake On Directed Packet – Wake On Magic Packet – Wake on Magic Packet from power off state NOTE: "Wake On Directed Packet" and "Wake On Magic Packet" is already checked in default set. 4. Click [OK]. 5. Reboot the system.
Installing the Operating System B-41 RE-INSTALLATION OF THE NETWORK DRIVER When the system is Windows Server 2008 64-bit (x64) Edition / Windows Server 2008 32-bit (x86) Edition Please run the "System Update" to re-install the network driver. When the system is Windows Server 2003 x64 Editions After installing OS and deleting the network drivers, if you want to re-install the network drivers, follow the procedure below. 1. Restart OS and logon to your system. 2.
B-42 Installing the Operating System When the system is Windows Server 2003 After installing OS and deleting the network drivers, if you want to re-install the network drivers, follow the procedure below. 1. Restart OS and logon to your system. 2. [Upgrade Device Driver Wizard] dialog box appears. Click [Next]. 3. Confirm that the [Search for a suitable driver for my device (recommended)] radio button is selected and click [Next]. 4.
Installing the Operating System B-43 SETTING FOR SOLVING PROBLEMS Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) - Windows Server 2008 This section describes the procedures for collecting memory dump (debug information) in the server. IMPORTANT: Cautions for the Memory Dump The staff of maintenance service representative is in charge of collecting memory dump.
B-44 Installing the Operating System IMPORTANT: Windows Server 2008 64-bit (x64)Edition To specify "Complete Memory Dump" to write the debug information is recommended. If the mounted memory size is larger than 2GB, "Complete Memory Dump" cannot be specified so that specify "Kernel Memory Dump" instead. Specify the drive where there is a free area more than the size of "the memory capacity mounted on Express server + 300MB".
Installing the Operating System 9. B-45 On the [Paging file size for each drive] box, specify as follows: – A value larger than the recommended size shown in [Total paging file size for all drives] for [Initial size] – A value larger than the [Initial size] for [Maximum size] Then click [Set]. IMPORTANT: 10. The above-mentioned paging file size is recommended for collecting debug information (memory dump).
B-46 Installing the Operating System Memory Dump (Debug Information) - Windows Server 2003 This section describes the procedures for collecting memory dump (debug information) in the server. IMPORTANT: Cautions for the Memory Dump The staff of maintenance service representative is in charge of collecting memory dump. Customers need only to specify the memory dump.
Installing the Operating System IMPORTANT: Windows Server 2003 x64 Editions To specify "Complete Memory Dump" to write the debug information is recommended. If the mounted memory size is larger than 2GB, "Complete Memory Dump" cannot be specified so that specify "Kernel Memory Dump" instead. Specify the drive where there is a free area more than the size of "the memory capacity mounted on Express server + 1MB".
B-48 Installing the Operating System 5. Click [Settings] on the [Performance] group box. The [Performance Options] window appears. 6. Click [Advanced] tab on the [Performance Options] window. 7. Click [Change] on the [Virtual memory] group box. 8. Modify [Initial Size] in the [Paging file size for selected drive] box to the value larger than the value of [Recommended] in the [Total paging file size for all drives], and click [Set]. IMPORTANT: 9.
Installing the Operating System B-49 How to Create a User-mode Process Dump File When the system is Windows Server 2008 "User-mode Process Dump" is the file that records information when any application error occurs. When any application error occurs, do not close the pop-up window that notifies the error, and then collect a dump using following process. 1. Right-click a blank part of the taskbar and click [Task Manager], or press Ctrl + Shift + Esc to start [Task Manager]. 2. Click [Processes] tab.
B-50 Installing the Operating System When the system is Windows Server 2003 (Dr.Watson) Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs diagnostic information (log). Follow the procedure below and specify Dr. Watson to collect diagnostic information. 1. Click [Run] on Start menu. 2. Type "drwtsn32.exe" in the [Open] box, and click [OK]. The [Dr. Watson for Windows] dialog box appears. 3.
Installing the Operating System B-51 Network Monitor Utilizing Network Monitor helps you to investigate and manage with network trouble. Network Monitor Setup (Windows Server 2008) Microsoft Network Monitor allows you to examine and troubleshoot network problems. NOTE: Windows Server 2008 does not provide Network Monitor. To use Network Monitor on Windows Server 2008, install Network Monitor by following the steps below. 1. Download Microsoft Network Monitor from the following web site: http://support.
B-52 Installing the Operating System Network Monitor (Windows Server 2003) To utilize Network Monitor, you need to restart the system after the installation has completed, so we recommend to install Network Monitor before any network trouble may occur. 1. Point to [Settings] from Start menu and click [Control Panel]. The [Control Panel] dialog box appears. 2. Double-click [Add or Remove Programs]. The [Add or Remove Programs] dialog box appears. 3. Click [Add/Remove Windows Component].
Installing the Operating System B-53 Re-installing the Operation System if Multiple Logical Drives Exist [Before Re-installing the Operation System] Be sure to make backup copies before re-installing the operation system just in case. [Re-installing the Operation System] 1. Start the clean installation following the procedure described in this manual. 2.
B-54 Installing the Operating System [Procedure for Modifying the Drive Letter] Be careful that the drive letter of the system or boot volume cannot modify with the following procedure. 1. Click Start menu, right-click [My Computer], and specify [Manage] to start [Computer Management]. 2. Specify the [Disk Management] in the left side of the window. 3. Right-click the volume you want to modify the drive letter and specify the [Change Drive Letter and Path...]. 4. Click [Yes]. 5.
Installing the Operating System B-55 UPDATING THE SYSTEM - APPLYING SERVICE PACK Update the system in the situation below: CPU is expanded (expanded to single processor to multi-processor). Modified system configuration. Recovered the system using recovery process. The system update brings the correction program provided by Microsoft to be applied to reinforce the system security. The system update is recommended. It is necessary to use Service Pack2 or more.
B-56 Installing the Operating System Local Update When the system is Windows Server 2008 "Updating the System" applies the drivers necessary for NEC Express5800 Series. 1. Log on to the system using an administrator account. 2. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive. 3. Hereinafter, the setup process is depending on the content selected at [Installing Windows Server 2008], follow each of the instructions.
Installing the Operating System 5. Read the message, and then click [OK]. The update starts. NOTE: The following box appears during the update if you have deployed a full installation of Windows Server 2008. Wait until the update completes. 6. When the following message appears, click [OK] to restart the system. The system has been updated.
B-58 Installing the Operating System When the system is Windows Server 2003 x64 Editions / Windows Server 2003 Perform "Updating the System" and application of the "Hotfix (KB921411)". IMPORTANT: In the situation below, make sure to apply "Updating the System" and "Hotfix (KB921411)". Modified system configuration Recovered the system using recovery process.
Installing the Operating System 4. When the following message is displayed, click [Next]. After that, follow the message to continue the process.
B-60 Installing the Operating System 5. When the following message is displayed, make sure to click [Finish] to restart the system With that, application process of the Hotfix (KB921411) is finished.
Installing the Operating System B-61 Application process of "Updating the System" "Updating the System" applies the drivers necessary for NEC Express5800 Series. Follow this process after Hotfix for Windows x64 (KB921411) or Hotfix for Windows Server 2003 (KB921411) had been applied. NOTE: If you install Windows CD-ROM that contains Service Pack 2 to your system, you do not have to apply Service pack 2 again. 1. Log on to the system with the account that has administrative privilege (e.g.
B-62 Installing the Operating System IMPORTANT: During the "Updating the System", the following message may be shown, but there is no impact to the operation. Do not click [cancel] since it may be taken away after a few seconds 4. Click [OK] to restart the system. 5. When the reboot is started, remove the NEC EXPRESSBUILDER DVD from the USB DVD-ROM drive immediately.
Installing the Operating System B-63 Recovery process If "Updating the System" is executed before the application of the "Hotfix for Windows x64 (KB921411)" or "Hotfix for Windows Server 2003 (KB921411)", "!" may be displayed on the USB root hub. If "!" is displayed on the USB root hub, perform application of the "Hotfix for Windows x64 (KB921411)" or "Hotfix for Windows Server 2003 (KB921411)" and the "Updating the System" according to the following process. 1.
B-64 Installing the Operating System Update from TS Client (Windows Server 2008) Updating the System IMPORTANT: Make sure that the TS client DVD-ROM is assigned to a network driver to be shared. If not, assign the TS client to make it shared. 1. Log on to the system by the account with administrator authority to TS client (such as administrator). 2. Insert the NEC EXPRESSBUILDER DVD into the USB DVD-ROM drive of the TS client. If the menu appears on the TS client screen, terminate the menu. 3.
Installing the Operating System B-65 Update from TS Client (Windows Server 2003 x64 Editions) NOTE: Configure the setting for remote desktop for management referring to the section of"Remote desktop for management" before starting the setup. Perform "Updating the System" and application of the "Hotfix for Windows x64 (KB921411)" Application process of the Hotfix for Windows x64 (KB921411) Apply the "Hotfix for Windows x64(KB921411)" before execute "Updating the System". 1.
B-66 Installing the Operating System 5. When the following message is displayed, make sure to click [Finish] to restart the system. With that, application process of the Hotfix for Windows x64 (KB921411) is finished.
Installing the Operating System B-67 Updating the System IMPORTANT: Make sure that the TS client DVD-ROM is assigned to a network driver to be shared. If not, assign the TS client to make it shared. 1. Log on to the system by the account with administrator authority to TS client (such as administrator). 2. Insert the NEC EXPRESSBUILDER DVD into the USB DVD-ROM drive of the TS client. If the menu appears on the TS client screen, terminate the menu. 3.
B-68 Installing the Operating System Update from TS Client (Windows Server 2003) NOTE: Configure the setting for remote desktop for management referring to the section of "Remote desktop for management" before starting the setup. Perform "Updating the System" and application of the "Hotfix for Windows (KB921411)". Application process of the Hotfix for Windows Server 2003 (KB921411) Apply the "Hotfix for Windows Server 2003 (KB921411)" before execute "Updating the System". 1.
Installing the Operating System 5. When the following message is displayed, make sure to click [Finish] to restart the system. With that, application process of the Hotfix for Windows Server 2003 (KB921411) is finished.
B-70 Installing the Operating System Updating the System IMPORTANT: Make sure that the TS client CD-ROM is assigned to a network driver to be shared. If not, assign the TS client to make it shared. 1. Log on to the system by the account with administrator authority to TS client (such as administrator). 2. Insert the NEC EXPRESSBUILDER DVD into the USB DVD-ROM drive of the TS client. If the menu appears on the TS client screen, terminate the menu. 3.
Installing the Operating System B-71 About Windows Activation You have to agree to the license agreement to use Windows Server 2008, Windows Server 2003 x64 Edition or Windows Server 2003. Windows activation process is as follows. Windows Server 2008 For a server running a full installation 1. Go to the Start menu, and in the Run dialog box, type slui, and press Enter. IMPORTANT: If the following message appears, Windows has already been activated on your system. Click [Close] to exit.
B-72 Installing the Operating System 2. In the following screen, click [Type a different product key]. 3. Type the product key shown on your COA label, and click [Next].
Installing the Operating System 4. Activate Windows. The Windows activation is complete.
B-74 Installing the Operating System For a server running a Server Core installation 1. At the command prompt, type Slmgr –dli, and press Enter. IMPORTANT: If the following message appears, Windows has already been activated on your system. Click 2. to exit. Type slmgr –ipk , and press Enter. * PID is your product key on the COA label. 3. Type slmgr –dti to obtain an installation ID for Windows activation, and press Enter. 4. See "%systemroot%\system32\slui\phone.
Installing the Operating System 6. At the command prompt, type slmgr –atp , and press Enter. * CID is the confirmation ID that you received from the call center. The Windows activation is complete.
B-76 Installing the Operating System Windows Server 2003 x64 Editions / Windows Server 2003 1. Click [Run] on [Start] menu. Type as follows in the [Open:] box, and click [OK]. oobe/msoobe /a 2. When the screen as follows is displayed, click [Next]. The following screen is displayed.
Installing the Operating System 3. Process "Windows activation" according to the following message.
B-78 Installing the Operating System (This page is intentionally left blank.
