NEC Express5800 Series N8404-001F Storage and I/O Blade AD106a User's Guide 1st Edition 3-2009 856-128149-101-A
PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation (NEC) and /or its licensors. NEC and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Keep this User's Guide at hand for quick reference at anytime necessary. SAFETY INDICATIONS Follow the instructions in this User's Guide for your safety to use the Storage and I/O Blade. The Storage and I/O Blade contains components with possible danger, hazards that may cause by ignoring warnings, and preventive actions against such hazards. Server components with possible danger are indicated with a warning label placed on or around them as well as described in this User's Guide.
SYMBOLS USED IN THIS MANUAL AND WARNING LABELS Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause fumes or fire. Indicates that improper use may cause fingers to be caught. Indicates that improper use may cause personal injury. Indicates that improper use may cause explosion. Indicates that improper use may cause personal injury due to high temperature. Indicates a general notice or warning that cannot be specifically identified.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Trademarks NEC ESMPRO and NEC EXPRESSBUILDER are trademarks of NEC Corporation. Microsoft, Windows, Windows Server, Windows NT, and MS-DOS are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel, Intel logo, Xeon, and Xeon Inside are registered trademarks of Intel Corporation in the United States and other countries. Datalight is a registered trademark of Datalight, Inc. ROM-DOS is a trademark of Datalight, Inc.
i PREFACE Welcome to the Storage and I/O Blade for NEC Express5800/SIGMABLADE. Connecting the Storage and I/O Blade with the CPU blade can expand I/O capabilities with up to six hard disk drives and two mezzanine cards. Read this User's Guide thoroughly to fully understand handling of the Storage and I/O Blade and appreciate its functions to the maximum extent.
ii ABOUT THIS USER'S GUIDE This User's Guide is a guide for proper setup and use of the Storage and I/O Blade. This User's Guide also covers useful procedures for dealing with difficulties and problems that may arise during setup or operation of the Storage and I/O Blade. Keep this manual for future use. The following describes how to proceed with this User's Guide.
iii Text Conventions The following conventions are used throughout this User's Guide. For safety symbols, see "SAFETY INDICATIONS" provided earlier. IMPORTANT: Items that are mandatory or require attention when using the Storage and I/O Blade NOTE: Helpful and convenient piece of information IN THE PACKAGE The carton contains various accessories, as well as the Storage and I/O Blade itself. See the packing list to make sure that you have everything and that individual components are not damaged.
iv CONTENTS SAFETY INDICATIONS .............................................................................................................. iii Symbols Used in This Manual and Warning Labels .......................................................................iv Preface ..............................................................................................................................................i About This User's Guide.....................................................................
v Chapter 4 Configuring Your Storage and I/O Blade ................................................... 4-1 RAID System Configuration ........................................................................................................4-2 RAID........................................................................................................................................4-2 Configuration by Internal RAID Controller .............................................................................
vi Chapter 8 Troubleshooting ........................................................................................... 8-1 System Viewers............................................................................................................................ 8-2 Error Messages ............................................................................................................................ 8-3 POST Error Messages ...............................................................................
Chapter 1 Notes on Using Your Storage and I/O Blade This chapter includes information necessary for proper and safe operation of the Storage and I/O Blade. WARNING LABELS The warning label is attached to components with possible danger or their vicinity in your blade to inform the user that a hazardous situation may arise when operating the blade. (Do not intentionally remove or damage any of the labels.
1-2 Notes on Using Your Storage and I/O Blade SAFETY NOTES This section provides notes on using the Storage and I/O Blade safely. Read this section carefully to ensure proper and safe use of the Storage and I/O Blade. For symbols, see "SAFETY INDICATIONS" provided earlier. For part names described in the safety instruction chapter in this guide, refer to "Features and Controls" in Chapter 2.
Notes on Using Your Storage and I/O Blade 1-3 WARNING Do not use the equipment in the place where corrosive gases exist. Make sure not to locate or use the CPU blade and Storage and I/O Blade in the place where corrosive gases (sulfur dioxide, hydrogen sulfide, nitrogen dioxide, chlorine, ammonia, ozone, etc) exist. Also, do not set it in the environment where the air (or dust) includes components accelerating corrosion (ex. sulfur, sodium chloride) or conductive metals.
1-4 Notes on Using Your Storage and I/O Blade CAUTION Avoid installation in extreme temperature conditions. Immediately after the Storage and I/O Blade is powered off, its internal components and components in Blade Enclosure are very hot. Leave them until their internal components fully cool down before installing/removing any component. Avoid contact with the CPU blade and Storage and I/O Blade during thunderstorms. Disconnect the power plug from the outlet when a thunderstorm is approaching.
Notes on Using Your Storage and I/O Blade 1-5 FOR PROPER OPERATION Observe the following notes for successful operation of the Storage and I/O Blade. Use of the Storage and I/O Blade ignoring the notes will cause malfunctions or failures of the Storage and I/O Blade . Storage and I/O Blade – The Storage and I/O Blade must be installed in the Blade Enclosure (SIGMABLADE). – Install or remove Storage and I/O Blades one by one.
1-6 Notes on Using Your Storage and I/O Blade Optional hard disk drive, mezzanine card, and other electronic components – These components are extremely sensitive to static electricity. Make sure to touch the metal frame of the chassis to discharge static electricity from your body before handling the components. Do not touch the terminals or parts on the components by a bare hand and place the components directly on the desk.
Notes on Using Your Storage and I/O Blade 1-7 TRANSFER TO THIRD PARTY The following must be observed when you transfer (or sell) the Storage and I/O Blade or software provided with the Storage and I/O Blade to a third party: Storage and I/O Blade Make sure to provide this manual along with the Storage and I/O Blade to a third party. IMPORTANT: About data on the hard disk drive Be sure to take appropriate measures not to leak important data (e.g.
1-8 Notes on Using Your Storage and I/O Blade DISPOSAL AND CONSUMABLES Dispose of the CPU Blade, Storage and I/O Blade, hard disk drives, Blade Enclosure, option board, floppy disks, and DVD/CD-ROMs according to all national laws and regulations. IMPORTANT: For disposal (or replacement) of the battery on the mother board of the Storage and I/O Blade, consult with your service representative.
Notes on Using Your Storage and I/O Blade 1-9 USER SUPPORT Before Asking for Repair, do the following when the Storage and I/O Blade appears to fail: 1. Check if the power cord and the cables to other devices are properly connected. 2. See Chapter 8 to find if your problem fits the description. If it does, take the recommended measure for it. 3. Check if the software required for operation of the Storage and I/O Blade is properly installed.
1-10 Notes on Using Your Storage and I/O Blade Advice for Health The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You have good posture if the following are satisfied when you use a computer: • You sit on a chair with your back straight. • Your hands are parallel with the floor when you put them on the keyboard.
Chapter 2 General Description This chapter provides information that you should be familiar with before using the Storage and I/O Blade. It includes names and functions of the components and features of the Storage and I/O Blade.
2-2 General Description OVERVIEW NEC Express5800/SIGMABLADE is a modular and multiprocessing system that includes processor, memory, network connections, optional add-in card slot, and associated electronics, all on a single mother board called a CPU blade. The CPU blade, hard disk drive, and other CPU blades are typically installed into a rack-mountable enclosure that houses multiple CPU blades that share common resources such as cabling, power supplies, and cooling fans.
General Description 2-3 STANDARD FEATURES High performance High-speed 1000BASE-T interface x2 (1Gbps supported) High-speed disk access (SAS) High-reliability Temperature detection Error notification Internal voltage monitoring feature BIOS password feature Auto-rebuild feature (hot-swappable) Expandability Equipped with option slot that makes up to two additional slot option cards available. Two network ports Up to six hard disk drives (SAS 2.
2-4 General Description NAMES AND FUNCTIONS OF COMPONENTS This section describes the names and features of the components in the device. Front View 1 0 2 1 1 2 2 ID 6 3 5 4 1 3 4 5 7 1 2 3 4 5 6 7 Hard disk drive Upper: Slots 0, 1, and 2 from left to right Lower: Slots 3, 4, and 5 from left to right POWER lamp The lamp goes on green when the Storage and I/O Blade is powered on.
General Description 2-5 Internal View 2 1 8 7 6 1 2 3 4 5 6 7 8 5 4 3 Hard disk drive slot RAID controller Lithium battery Battery for RAID controller Type I mezzanine slot Slot to install mezzanine card for blade Type II mezzanine slot Slot to install mezzanine card for blade MP connector Used to connect with the midplane in Blade Enclosure.
2-6 General Description External View 1 2 3 1 2 3 Top cover Slide tag Eject lever
General Description 2-7 Hard Disk Drive The hard disk drive is an optional device. Hard disk drive is sensitive to static electricity, vibration, and shock. Handle it carefully. 1 2 6 5 1 2 3 4 5 6 4 3 Hard disk drive BP connector Used to connect with the HDD backplane in Storage and I/O Blade. Drive carrier Disk access lamp (green/amber) Lights green in accessing to a hard disk drive. Lights amber if a fault occurs in a hard disk drive.
2-8 General Description Lamp Indications This section describes the positions and display meanings of the lamps on the Storage and I/O Blade and other devices. Storage and I/O Blade The Storage and I/O Blade includes five lamps. 0 1 1 2 2 ID POWER lamp ID lamp STATUS lamp LAN2 Link/Access lamp LAN1 Link/Access lamp 3 4 5 POWER Lamp The POWER lamp lights green while the power of the Storage and I/O Blade is on.
General Description 2-9 STATUS Lamp The STATUS lamp stays lit in green when the Storage and I/O Blade is in successful operation. When the STATUS lamp is flashing in amber or red, it indicates that the system has failed. In addition, you can view the detailed information on error message on virtual LCD when the STATUS lamp is flashing in amber or red. You can use the virtual LCD through the Web console of Blade Enclosure. See Chapter 8 for indication on virtual LCD, descriptions, and actions to take.
2-10 General Description LAN (1 - 2) Link/Access Lamps The lamp flashes when data is being transmitted through each LAN port. When the power is supplied to the Storage and I/O Blade from the Blade Enclosure and the link is established, the Link/Access lamp on the relevant port lights. The connection of LAN port is physically controlled by the EM card and the switch module installed in the Blade Enclosure (SIGMABLADE).
General Description 2-11 USING YOUR STORAGE AND I/O BLADE This section describes the basic operation of the Storage and I/O Blade. The power of the Storage and I/O Blade is automatically controlled in linkage with the power of CPU blade. Refer to the manual that comes with your CPU blade for power on/off of the Storage and I/O Blade. Power-on of Storage and I/O Blade The power of the Storage and I/O Blade is automatically controlled in linkage with the power of the connected CPU blade.
2-12 General Description Device Identification To identify the device to be maintained among more than one device, ID lamp is used. The ID lamp is located on the blade device installed in the Blade Enclosure. The ID lamp allows you to identify the device subject to maintenance among several devices installed in the Blade Enclosure. The ID lamp on Storage and I/O Blade can also be made lit blue by proper software commands (e.g.
Chapter 3 Setting Up Your Storage and I/O Blade This chapter describes how to set up the Storage and I/O Blade appropriate for your system, on a step-by-step basis.
3-2 Setting Up Your Storage and I/O Blade BEFORE INSTALLING STORAGE AND I/O BLADE Be sure to check the MAC addresses before installing a Storage and I/O Blade in the Blade Enclosure. Check of MAC Address A MAC address indicates the address specific for the network. It is expressed by 12-digit alphanumeric. Each of the Storage and I/O Blade has two MAC addresses. Check the MAC addresses before installing the Storage and I/O Blade in the Blade Enclosure.
Setting Up Your Storage and I/O Blade 3-3 INSTALLING THE STORAGE AND I/O BLADE Install the Storage and I/O Blade in the dedicated Blade Enclosure. The slot to install the Storage and I/O Blade must be the one adjacent to the CPU blade to which the Storage and I/O Blade is to be connected. See "Installation Order" described later in this chapter for how to install the Storage and I/O Blade in the slot. Refer to the User's Guide of Blade Enclosure for how to install the Blade Enclosure.
3-4 Setting Up Your Storage and I/O Blade CPU blade that occupies two slots (upper and lower) A pair of a CPU blade and a Storage and I/O Blade occupies four slots as shown below.
Setting Up Your Storage and I/O Blade 3-5 Installing in Blade Enclosure To use the Storage and I/O Blade, install it in a Blade Enclosure. This section describes how to install the Storage and I/O Blade in SIGMABLADE-M, as an example. Installation 1. Locate a slot to install Storage and I/O Blade according to "Installation Order" described earlier. 2. If the CPU blade has already been installed, power off the CPU blade.
3-6 Setting Up Your Storage and I/O Blade 4. While pushing the eject button on the lower part of Storage and I/O Blade, pull the eject lever toward you. 5. Insert the end of Storage and I/O Blade into the guide rails at top and bottom of the Blade Enclosure, then push the Storage and I/O Blade slowly and carefully into the Blade Enclosure. 6. Push the eject lever in the Storage and I/O Blade firmly.
Setting Up Your Storage and I/O Blade 3-7 Removal 1. Power off the CPU blade to which the Storage and I/O Blade is being connected. IMPORTANT: Be very careful to power off the CPU blade that is connected with the Storage and I/O Blade you are going to remove. You cannot install or remove the Storage and I/O Blade while the CPU blade is being powered on. NOTE: The power of the Storage and I/O Blade is automatically turned off linking with the CPU blade. 2.
3-8 Setting Up Your Storage and I/O Blade N8403-032 Joint Bracket for AD106a To use the Storage and I/O Blade with the CPU blade that uses upper and lower two slots, an optional N8403-032 joint bracket for AD106a is required. Joint bracket for AD106a NOTE: N8403-032 joint bracket for AD106a must be installed to the Storage and I/O Blade in the lower stage of SIGMABLADE-H.
Setting Up Your Storage and I/O Blade 3-9 Installation and Removal 1. Put N8403-032 joint bracket for AD106a with its hooks faces the top surface of Storage and I/O Blade. Make sure that hooks on N8403-032 joint bracket for AD106a engage with holes on the Storage and I/O Blade. N8403-032 joint bracket for AD106a Hook 2. Secure the N8403-032 joint bracket for AD106a together with the Storage and I/O Blade to the rear of the chassis. 3.
3-10 Setting Up Your Storage and I/O Blade INSTALLING THE HARD DISK DRIVE Install a hard disk drive according to the procedure described in Chapter 9. IMPORTANT: The hard disk drive is extremely sensitive to static electricity. Make sure to touch the metal frame of the Storage and I/O Blade to discharge static electricity from your body before handling the hard disk drive. Do not touch the pins, leads, or circuitry and place the hard disk drive directly on the desk.
Chapter 4 Configuring Your Storage and I/O Blade This chapter describes how to configure RAID system with hard disk drives installed in the Storage and I/O Blade.
4-2 Configuring Your Storage and I/O Blade RAID SYSTEM CONFIGURATION This section describes how to use the internal hard disk drives as RAID System by Internal RAID Controller. RAID Overview of RAID System What is RAID (Redundant Array of Inexpensive Disks)? RAID can configure more than one HDDs as a single array (disk group) to operate the HDDs effectively. This can bring higher performance than a single HDD of a large capacity.
Configuring Your Storage and I/O Blade 4-3 RAID Levels The record mode enabling the RAID feature includes several levels. Among the levels, the Internal RAID Controller supports RAID levels 0, 1, 5, and 6. The number of hard disk drives required to create a disk group varies depending on the RAID level as shown in the table below. RAID level RAID 0 RAID 1 RAID 5 RAID 6 Number of required HDDs Min. Max.
4-4 Configuring Your Storage and I/O Blade Virtual Disk Virtual disk is a logical drive defined in disk group. It is recognized as a physical drive by OS. The allowable number of virtual disks is up to 16 per disk group, or up to 64 per controller. The figure below shows a sample configuration in which the Internal RAID Controller is connected with three HDDs, creating one Disk Group. Two RAID5 virtual disks (VD) are defined in the Disk Group.
Configuring Your Storage and I/O Blade RAID Levels Characteristics of RAID Levels The table below lists the characteristics of the RAID levels.
4-6 Configuring Your Storage and I/O Blade RAID0 In RAID0, data to be recorded is distributed to HDDs. The mode is called "striping". In the figure below, data is recorded in stripe 1 (disk 1), stripe 2 (disk 2), and stripe 3 (disk 3)… in the order. Because RAID0 allows all HDDs to be accessed collectively, it can provide the best disk access performance. IMPORTANT: RAID0 cannot have data redundancy. If a HDD is defected, the data saved in the HDD cannot be recovered.
Configuring Your Storage and I/O Blade 4-7 RAID5 In RAID5, data is distributed to HDDs by striping and, at the same time, the parity (redundant data) is distributed to the HDDs. This mode is called "striping with distributed parity". Each of stripe x, stripe x+1, and parity (x, x+1) created from stripe x and stripe x+1 is written onto a specific HDD. Accordingly, the total capacity assigned to the parity is just the same as the capacity of a single HDD.
4-8 Configuring Your Storage and I/O Blade Configuration by Internal RAID Controller This section describes how to use the internal hard disk drives as RAID System by Internal RAID Controller. Features of Internal RAID Controller Rebuild If a HDD is defected, the rebuild feature can recover the data in the defected HDD. The rebuild can be applied to redundant virtual disks in the RAID1, RAID5, or RAID6 level.
Configuring Your Storage and I/O Blade 4-9 Patrol Read The patrol read gives the read & verify test in the entire area of HDDs. It can be performed for all HDDs assigned to virtual disks and hot-spares. The Patrol Read allows subsequent defects of HDDs to be detected and repaired. For HDDs configuring redundant virtual disks or those assigned to hot-spares, error sectors detected during Patrol Read can be repaired.
4-10 Configuring Your Storage and I/O Blade Background Initialize The Background Initialize is automatically executed when RAID5 virtual disk is created in the disk group composing of five or more HDDs. The Background Initialize performs the parity generation processing in the background to the area not initialized. The processing is equivalent to that of Consistency Check. However, the Background Initialize is not performed in the following cases.
Configuring Your Storage and I/O Blade 4-11 Reconstruction The reconstruction feature is used to change configuration and/or RAID level of existing virtual disk. The Reconstruction contains the following three features, however, the Internal RAID Controller supports "Migration with addition" only. IMPORTANT: You can use WebBIOS for Reconstruction. Universal RAID Utility does not support Reconstruction. Removed physical drive Unsupported. Migration only Unsupported.
4-12 Configuring Your Storage and I/O Blade IMPORTANT: Note the following for the Reconstruction: Be sure to make backup copy of data and perform Consistency Check before starting Reconstruction. The Reconstruction is disabled in the configuration where several virtual disks are defined in one disk group During Reconstruction, the processing rate is decreased due to much load. The Reconstruction can be performed for the degraded or partially degraded virtual disk.
Configuring Your Storage and I/O Blade 4-13 Configuration on Disk (COD) Feature Configuration on Disk (COD) feature is used to store the configuration information in hard disk drive. If the RAID controller is replaced with new one due to its failure, you can restore the configuration information from the hard disk drive. Then, the RAID system can work normally. NOTE: The Internal RAID Controller does not have the configuration information. All the configuration information is stored in hard disk drive.
4-14 Configuring Your Storage and I/O Blade Before Using WebBIOS Read the following sections describing supported functions and precautions before using "WebBIOS".
Configuring Your Storage and I/O Blade 4-15 Notes on Creating Virtual Drive 1. The Hard Disk Drives configuring the drive group should have the same capacity and rotation speed. 2. Be sure to execute Consistency Check after creating VD. 3. When installing an OS in VD under the Internal RAID Controller, create a VD dedicated to OS installation. 4. WebBIOS cannot be used via remote console functions of NEC ESMPRO Manager. 5.
4-16 Configuring Your Storage and I/O Blade Property of Physical Device of Universal RAID Utility
Configuring Your Storage and I/O Blade Using WebBIOS Starting WebBIOS 1. When the screen as shown below appears, press Ctrl + H to start WebBIOS. LSI MegaRAID SAS - MFI BIOS Version XXXX (Build MMM DD, YYYY) Copyright (c) 20XX LSI Corporation HA - X (Bus X Dev X) MegaRAID SAS 8708EM2 FW package: X.X.X - XXXX 0 Virtual Drive(s) found on the host adapter. 0 Virtual Drive(s) handled by BIOS. Press for WebBIOS.....
4-18 Configuring Your Storage and I/O Blade Main Menu Shown below is [Adapter Selection] screen that appears first on WebBIOS. On [Adapter No.] box, select an adapter you want to operate with WebBIOS, then click [Start]. When the adapter is selected on [Adapter Selection], the WebBIOS Top Menu appears. Information of VD configured and physical devices connected with the controller.
Configuring Your Storage and I/O Blade WebBIOS Menu Controller Selection Controller Properties Scan Devices Virtual Drives Drives Configuration Wizard Physical View / Logical View Events Exit Goes back to Adapter Selection menu. Displays properties of the controller. Detects Hard Disk Drives connected with the controller again. Opens operation window for VD that has already been configured. Opens operation window for Hard Disk Drive connected with the controller. Displays the wizard to configure VD.
4-20 Configuring Your Storage and I/O Blade IMPORTANT: The right frame of Physical View shows slot number, type, capacity, and status of Hard Disk Drive. The slot number is represented by the number between 0 and 5. It indicates the slot number of the Hard Disk Drive bay. The controller does not support the Events feature. NOTE: S.M.A.R.T status The information of the Hard Disk Drive that has one or more Pred Fail Count is displayed in yellow.
Configuring Your Storage and I/O Blade 4-21 Controller Properties When you click [Controller Properties] on WebBIOS Top Menu, the configuration information is displayed. Click [Next] to see the detailed settings of this controller.
4-22 Configuring Your Storage and I/O Blade The detailed setting is continued on the next page. Click [Next] to view more information. Clicking [Supported] in "Schedule CC" opens the screen for setting scheduled consistency check.
Configuring Your Storage and I/O Blade Default settings and their explanation Item Battery Backup Default Present None Set Factory Defaults Cluster Mode Rebuild Rate BGI Rate CC Rate Reconstruction Rate Controller BIOS NCQ Coercion Mode S.M.A.R.
4-24 Configuring Your Storage and I/O Blade Item Select VDs to Exclude CC Default Unchecked CC Start (mm/dd/yyyy) CC Mode 01/01/2000 Sequential Description Specify the VD to which the scheduled consistency check is not performed. Checked: Consistency check is not performed on the selected VD. Unchecked: Consistency check is performed on every VD. Set the date to start the first consistency check. Sequential: Consistency check is performed on several VDs sequentially.
Configuring Your Storage and I/O Blade 4-25 How to change setting value On [Controller Properties] screen, change a parameter to desired value, and then click [Submit] at the center of the screen to determine the new value. With Storage and I/O Blade, the status of "Battery Backup" is indicated as "Present". Clicking [Present] opens the Battery Status screen as shown below. IMPORTANT: You cannot change values for "Auto Learn Period", "Next Learn Time", and "Learn Delay Interval".
4-26 Configuring Your Storage and I/O Blade Scan Devices When you click [Scan Devices] on WebBIOS Top Menu, the connected Hard Disk Drives are detected again. Use this feature when you have installed a new Hard Disk Drive additionally while the WebBIOS is running. IMPORTANT: If the newly connected Hard Disk Drive contains another configuration information, [Foreign Configuration] screen as shown below appears.
Configuring Your Storage and I/O Blade 4-27 Virtual Drives When you click [Virtual Drives] on WebBIOS Top Menu, the screen for operating the VD that has already been configured. List of VDs box shows existing VDs. List of VDs Fast Initialize Slow Initialize Check Consistency Properties Set Boot Drive (Current =XX) Default: NONE Clears the top area of the VD being selected in List of VDs box. Clears whole area of the VD being selected in List of VDs box.
4-28 Configuring Your Storage and I/O Blade Drives When you click [Drives] on WebBIOS Top Menu, the screen for operating the connected physical drive appears. IMPORTANT: If no device is connected, the upper right column of the screen will be blank. Use this menu only when a Hard Disk Drive is being connected.
Configuring Your Storage and I/O Blade 4-29 Physical Drive Properties Take the following procedures to check Physical Drive Properties. Shown below is an example to check property of physical drive. 1. Click the Physical Drive you want to check. 2. Click the checkbox for [Properties]. 3. Click [Go]. The Properties screen as shown below appears.
4-30 Configuring Your Storage and I/O Blade Physical Drive Properties Item Locate Make Global HSP Make Dedicated HSP Remove HOTSPARE Make Unconf Bad Make Unconf Good Prepare Removal Undo Removal Make Dive Offline Make Drive Online Rebuild Drive Mark as Missing Description Let Disk Status lamp light or blinks. The selected Hard Disk Drive is assigned as hot-spare available for all DGs. The selected Hard Disk Drive is assigned as hot-spare available only for the specific DG.
Configuring Your Storage and I/O Blade 4-31 Configuration Wizard Use this wizard to configure a virtual drive using the Hard Disk Drives connected. The detailed explanation of this feature is given in "Configuring Virtual Drive". Controller Selection You may need to select an adapter controlled by WebBIOS to configure each adapter. Clicking [Controller Selection] on WebBIOS top menu opens the [Adapter Selection] screen.
4-32 Configuring Your Storage and I/O Blade Exit When you click [Exit] on WebBIOS Top Menu, a confirmation screen to exit from WebBIOS is displayed. Click [Yes] to exit from WebBIOS. The screen as shown below appears when WebBIOS is terminated. Restart the CPU blade connected with this Storage and I/O Blade.
Configuring Your Storage and I/O Blade Configuring Virtual Drive This section describes the procedures for configuration of VD (virtual drive) using WebBIOS. Configuration Wizard When you click [Configuration Wizard] on WebBIOS Top Menu, the screen as shown below appears. Select the relevant operation, and click [Next] at lower right of the screen. Clear Configuration New Configuration Add Configuration Allows you to clear existing configuration (RAID information).
4-34 Configuring Your Storage and I/O Blade When you select [Add Configuration], the screen as shown below appears. Be sure to select [Manual Configuration], and click [Next]. IMPORTANT: The RAID Controller does not support "Automatic Configuration" feature. Use this menu to define several Hard Disk Drives as a drive group (DG). 1. While pressing Ctrl, click the Hard Disk Drives to be included in DG.
Configuring Your Storage and I/O Blade 4-35 2. Upon completion of selection, click [Add to Array] at the lower left of the screen. 3. A new DG is defined in the Drive Groups frame. To define the new DG, click [Accept DG] at the lower right of the screen. 4. After the DG has been defined, click [Next] at the lower right of the screen.
4-36 Configuring Your Storage and I/O Blade 5. Then, the Span Definition screen appears. 6. Select a DG to define VD from "Array With Free Space" frame, then click [Add to SPAN]. The DG is defined in the "Span" field to the right. 7. After the Span has been defined, click [Next] at the lower right of the screen. DG is added to Span.
Configuring Your Storage and I/O Blade 4-37 IMPORTANT: To configure RAID0, 1, 5, or 6, perform Span Definition to a single DG only. If you need to perform Span Definition to several DGs, define VD for the first DG, then select the next DG to define VD. To configure RAID10 or 50, select several DGs containing the same number of Hard Disk Drives for Span Definition. Span Definition cannot be performed to DGs containing the different number of Hard Disk Drives.
4-38 Configuring Your Storage and I/O Blade 5. Upon completion of VD definition, click [Next]. IMPORTANT: RAID1 may be configured with three or more Hard Disk Drives in drive group. However, with this controller, the drive group must contain only two Hard Disk Drives. WebBIOS does not support the RAID6 logical drive having Stripe Size: 8KB composed of three Hard Disk Drives.
Configuring Your Storage and I/O Blade 6. 4-39 VD is created in DG as shown in the screen below. After making sure that the VD is created correctly, click [Accept] at the lower right of the screen. 7. The confirmation message "Save this Configuration?" appears. Click [Yes] to save the configuration. 8. The confirmation message "Want to Initialize the New Virtual Drives?" appears. To perform "Fast Initialize", select [Yes]. 9. "Virtual Drives" operation screen is displayed.
4-40 Configuring Your Storage and I/O Blade 10. WebBIOS Top Menu is displayed. Virtual Drives you have created is displayed in the right frame of the screen.
Configuring Your Storage and I/O Blade 4-41 Configure SPAN The following explains the sample procedure to configure RAID10 (spanning of RAID1) with four Hard Disk Drives. IMPORTANT: Do not attempt to configure RAID00 or RAID60. They are not supported. 1. Click [Configuration Wizard] on WebBIOS Top Menu to start Wizard. 2. While pressing Ctrl, click the Hard Disk Drives to be included in DG. (In the example, two DGs will be configured and spanned.) 3.
4-42 Configuring Your Storage and I/O Blade 4. A new DG is defined in the Drive Groups frame. Define another DG in the similar procedures. After DGs have been defined, click [Next] at the lower right of the screen. 5. When DGs were defined, [Span Definition] screen is displayed. 6. Select DG0 from "Array With Free Space" frame, then click [Add to SPAN]. The DG is defined in the "Span" field to the right.
Configuring Your Storage and I/O Blade 4-43 7. Then, select DG1 and click [Add to SPAN]. When the two DGs are defined in the "Span" field to the right, click [Next] at the lower right of the screen. 8. The VD Definition screen is displayed. Enter the necessary parameters, and click [Accept].
4-44 Configuring Your Storage and I/O Blade 9. Make sure that both DG0 and DG1 are defined as VD 0, then click [Next] at the lower right of the screen. IMPORTANT: RAID10 may be configured with three or more Hard Disk Drives in each span. However, with this controller, each drive group must contain only two Hard Disk Drives. 10. On the "Preview" screen, make sure the VD is defined correctly, then click [Accept] at the lower right of the screen.
Configuring Your Storage and I/O Blade 4-45 11. The confirmation message "Save this Configuration?" appears. Click [Yes] to save the configuration. 12. The confirmation message "All data on the new Virtual Drives will be lost. Want to Initialize?" appears. Click [Yes] to perform "Fast Initialize". 13. "Virtual Drives" operation screen is displayed. If no other operation is required, click [Home] at the lower left of the screen. 14. The WebBIOS Top Menu is displayed.
4-46 Configuring Your Storage and I/O Blade Parameters for VD Definition Listed below are parameters for Configuration Wizard.
Configuring Your Storage and I/O Blade 4-47 The Write Policy has the following modes depending on combination with WrtThru for BAD BBU. Select a mode suitable for your environment. Write Policy WBack WThru WrtThru forBAD BBU Checked Normal write back mode (recommended) The controller uses cache memory for writing. However, if the battery is being charged or failed, the controller operates in WThru (write through) mode automatically. Thus, this mode can provide higher data security.
4-48 Configuring Your Storage and I/O Blade The Disk Cache Policy has the following modes. Select a mode suitable for your environment. Unchanged • The controller uses the default write cache policy of hard disk drive. • The default value may not be identical to the factory-set value, therefore, do not Enabled • • • • specify this mode. The controller always uses the write cache policy of hard disk drive. Be sure to use UPS when specifying this mode for disk cache policy.
Configuring Your Storage and I/O Blade 4-49 Operation of Various Features Check Consistency Check Consistency is used to check consistency among virtual drives. 1. Start WebBIOS on POST screen of CPU blade. 2. Click [Virtual Drives] on WebBIOS Top Menu. 3. Select a VD to perform Check Consistency from the upper right frame of Virtual Drives screen. 4. Click the checkmark column for Check Consistency from the lower right frame of Virtual Drives screen. 5.
4-50 Configuring Your Storage and I/O Blade 7. The progress of Check Consistency is displayed on the left frame of Virtual Drives screen. 8. Click [Home] at the lower left of Virtual Drives screen to return to the Top Menu. IMPORTANT: A lot of inconsistency may be detected at Check Consistency performed immediately after the VD was configured due to inconsistencies in the unused area. In such a case, an alert may be logged.
Configuring Your Storage and I/O Blade 4-51 Manual Rebuild Rebuild can be performed automatically when the failed Hard Disk Drive is replaced in hot-swap mode. However, if the failed Hard Disk Drive is replaced after turning off the power of the CPU blade connected with this Storage and I/O Blade, Rebuild will not start automatically. Use Manual Rebuild feature to recover the virtual drives as described below.
4-52 Configuring Your Storage and I/O Blade Described below are procedures based on assumption: One of the Hard Disk Drives failed in a RAID5 VD configured with three Hard Disk Drives. Replace the failed Hard Disk Drive with new one after turning off the power of the CPU blade connected with this Storage and I/O Blade. Auto Rebuild feature is disabled for non-hot-swap replacement. Use Manual Rebuild feature to recover the virtual drives as described below. 1. Start WebBIOS on POST screen of CPU blade.
Configuring Your Storage and I/O Blade 4. 4-53 Check to "Make Global HSP" or select the DG you want to rebuild and check to "Make Dedicated HSP", and then click [Go] on the lower center of the screen. – Check to "Make Global HSP" check box. Or, select the DG that contains the failed physical device and check to "Make Dedicated HSP" check box. 5. When [Rebuild Progress] is displayed, click [Home] at the lower left of the screen to go back to WebBIOS Top Menu.
4-54 Configuring Your Storage and I/O Blade 6. The WebBIOS Top Menu changes as shown below during rebuild. If you click on Physical Drive being rebuilt, the progress of rebuild is displayed. 7. When the rebuild completes, the status for the Physical Drive is "Online" and that of the Virtual Drive is "Optimal".
Configuring Your Storage and I/O Blade 4-55 Setting Hot Spare Described below are procedures based on assumption: Add a Hard Disk Drive to a RAID5 VD configured with three Hard Disk Drives and assign a newly added Hard Disk Drive as Hot Spare Disk. 1. Start WebBIOS on POST screen of CPU blade. Make sure that the status for the added Hard Disk Drive is indicated as "Unconfigured Good" in the right frame of the Top Menu. 2.
4-56 Configuring Your Storage and I/O Blade 4. Check to "Make Global HSP" or select the DG you want to specify as Hot Spare and check to "Make Dedicated HSP", and then click [Go] on the lower center of the screen. Global HSP Dedicated HSP Indicates the Hot Spare available for all DGs. Indicates the Hot Spare available only for the specific DG. You need to specify the target DG. – 5. Check to "Make Global HSP" check box.
Configuring Your Storage and I/O Blade 6. Click [Home] at the lower left of the screen to go back to WebBIOS Top Menu.
4-58 Configuring Your Storage and I/O Blade Reconstruction Described below are procedures based on assumption: Add a Hard Disk Drive to a RAID5 VD configured with three Hard Disk Drives to make a RAID5 VD configured with four Hard Disk Drives. 1. Start WebBIOS on POST screen of CPU blade. Make sure that the status for the added Hard Disk Drive is indicated as "Unconfigured Good" in the right frame of the Top Menu. 2.
Configuring Your Storage and I/O Blade 4. 4-59 On the right of the screen, items required for reconstruction are displayed. Information of physical devices in the DG in which a VD is defined. Migration Only: Allows change of RAID level. Migration with addition: Allows addition of physical device and change of RAID level. 5. Select "Migration with addition". 6. Specify the RAID level used after reconstruction. 7. Select a Hard Disk Drive to be added. 8.
4-60 Configuring Your Storage and I/O Blade Locate The Locate command makes an LED on Hard Disk Drive light or blink to confirm the location of the slot. We recommend you to check the slot of Hard Disk Drive before adding VD or hot spare disks, reconstructing VD, or replacing Hard Disk Drive. How to execute Locate command on WebBIOS 1. Click a Physical Drive to check the location on the WebBIOS Top Menu. 2. The Physical Drive properties are displayed. Click [Locate]. 3. Click [Go].
Configuring Your Storage and I/O Blade 4-61 Slow Initialize Slow Initialize writes zero to all the sectors of the data area in the VD. 1. Start WebBIOS on POST screen of CPU blade. 2. Click [Virtual Drives] on the WebBIOS Top Menu. 3. Select a VD to perform Slow Initialize from the upper right frame of the Virtual Drives screen. 4. Click the checkmark column for Slow Initialize from the lower right frame of the Virtual Drives screen. 5. Make sure that Slow Initialize is checked, and click [Go].
4-62 Configuring Your Storage and I/O Blade WebBIOS and Universal RAID Utility You can use Universal RAID Utility for configuration and management, monitoring of RAID System after start up operating system. The point to be kept in mind when using Universal RAID Utility together with WebBIOS is as follows. Terms Terms used in WebBIOS differs from those used in Universal RAID Utility. When you use Universal RAID Utility together with WebBIOS, substitute terms according to the following list.
Configuring Your Storage and I/O Blade 4-63 Disk Array WebBIOS manages Disk Array by a number beginning with 0. You can see a number of Disk Array where [DG X] in Physical Drives and Virtual Drives. Universal RAID Utility manages Disk Array by a number beginning with 1. You can see a number of Disk Array where [Disk Array] in the property of Logical Drive on RAID Viewer or [RAID Controller #X Disk Array #Y] in the property of Disk Array on raidcmd.
4-64 Configuring Your Storage and I/O Blade See the table below for correspondence.
Chapter 5 Installing the Operating System Refer to the User's Guide of your CPU Blade for how to install the operating system.
5-2 Installing the Operating System INSTALLING AND SETTING DEVICE DRIVERS Follow these steps to install and configure the device drivers. NOTE: You may need an optical disk drive to setup the device driver. Refer to the User's Guide of optical disk drive for how to use the drive. (The optical disk drive equipped on Blade Enclosure is also available.) Installing Internal RAID Controller Driver Refer to the User's Guide of CPU Blade to install the driver.
Installing the Operating System 5-3 Network Driver Refer to the User's Guide of CPU Blade to install network driver of onboard network adapter. IMPORTANT: The setting change of the link speed of onboard network adapter (Intel(R) 82576 Gigabit Dual Port Server Network Connection]/[Intel(R) 82576 Gigabit Dual Port Server Network Connection #2] is not supported. Please do not change setting of the link speed.
5-4 Installing the Operating System Setting Receive Side Scaling The setting for Receive Side Scaling must be changed on the onboard network adapter and optional network board (N8403-017/020/021/022). Follow steps below. NOTE: This is common procedure for all Windows OS. IMPORTANT: With Windows Server 2003 64-bit (x64) Edition / Windows Server 2003 32-bit (x86) Edition, setup Receive Side Scaling before installing Intel® PROSet. 1. On the CPU Blade, open the [Device Manager]. 2.
Installing the Operating System 5-5 Setting up Scalable Networking Pack (SNP) Microsoft Windows Server 2003 Scalable Networking Pack (SNP) is a module that improves network throughputs by offloading the packet processing to the specific network adapter.
5-6 Installing the Operating System 5. [Agree Software License Agreement] screen appears. Read the license terms carefully. If you agree, select "I accept the license terms", and then click [Next]. Installation starts by copying files. After a while, [Setup Wizard Completed] dialog appears. 6. Click [Finish]. 7. Reboot the system.
Installing the Operating System 5-7 SETTING FOR SOLVING PROBLEMS Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Network Monitor Microsoft Network Monitor allows you to examine and troubleshoot network problems. Network Monitor Setup (Windows Server 2008) NOTE: Windows Server 2008 does not provide Network Monitor.
5-8 Installing the Operating System Network Trace Capture (Windows Server 2008) 1. On the Start menu of the CPU Blade, start Microsoft Network Monitor. 2. On [Start Page], select [Create a new capture tab...] or select [New] in the [File] menu, and click [Capture...]. A new tab for capturing a network trace is created. 3. On the [Select Networks] window, select a network you want to capture a trace. 4. On the [Capture] menu, click [Start] to start capturing a network trace. 5.
Installing the Operating System 5-9 Network Monitor (Windows Server 2003) To use Network Monitor, you need to restart the system after the installation has completed, so we recommend you to install Network Monitor before any network trouble occurs. 1. Point to [Settings] from Start menu of the CPU Blade, and click [Control Panel]. The [Control Panel] dialog box appears. 2. Double-click [Add or Remove Programs]. The [Add or Remove Programs] dialog box appears. 3. Click [Add/Remove Windows Component].
5-10 Installing the Operating System UPDATING THE SYSTEM Use NEC EXPRESSBUILDER DVD that comes with your CPU blade to update the system. Refer to the User's Guide of CPU blade for details. Execute "Updating the System" in following cases. CPU is expanded (changed from single processor to multi-processor). Performed setup again. Modified system configuration (installed/removed internal option devices). Recovered the system using recovery process. Restored the system using the backup tool.
Chapter 6 Installing and Using Utilities Refer to the User's Guide of the CPU Blade contained in the NEC EXPRESSBUILDER DVD for information about utilities provided for the CPU Blade and Storage and I/O Blade.
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Chapter 7 Maintenance This chapter describes the daily maintenance of the system and precautions when relocating or storing the Storage and I/O Blade. MAKING BACKUP COPIES NEC recommends you make backup copies of your valuable data stored in hard disk drives of the Storage and I/O Blade on a regular basis. For backup storage devices suitable for the Storage and I/O Blade and backup tools, consult with your service representative.
7-2 Maintenance SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the CPU blade and Storage and I/O Blade. Select [Tool menu] - [Test and diagnostics] in the NEC EXPRESSBUILDER provided with the CPU blade to diagnose the system. Test Items The following items are tested in system diagnostics.
Maintenance 7-3 RELOCATING/STORING THE UNIT Follow the procedure below to relocate or store the Storage and I/O Blade, hard disk drives, and Blade Enclosure: WARNING Observe the following instructions to use the Storage and I/O Blade safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-6 for details. ■ ■ ■ Do not disassemble, repair, or alter the device. Do not remove the lithium battery. Disconnect the power plug before working with the device.
7-4 Maintenance Relocating/Storing Blade Enclosure with Devices Installed 1. Turn off the powers of all the CPU blades and Storage and I/O Blade in Blade Enclosure. 2. Turn off the power of Blade Enclosure. 3. Unplug the power cord of Blade Enclosure from the power receptacle. 4. Remove all the cables from CPU blades, Storage and I/O Blade, and other devices. 5. Take out the Blade Enclosure from the rack with four or more persons. 6.
Chapter 8 Troubleshooting If your CPU blade and Storage and I/O Blade do not operate as expected, read this chapter before assuming a failure.
8-2 Troubleshooting SYSTEM VIEWERS Monitor the occurrence of fault by NEC ESMPRO and Web console of EM card during the system operation. Check whether any alert is reported on NEC ESMPRO Manager and Web console of EM card. [Example] NOTE: To monitor the occurrence of fault by NEC ESMPRO, the EM card in Blade Enclosure must be associated with NEC ESMPRO. For more information, refer to the User's Guide of EM card.
Troubleshooting 8-3 ERROR MESSAGES If an error occurs in the Storage and I/O Blade, an error message appears on the display unit. POST Error Messages Powering on the CPU blade automatically starts the self-diagnostic program, POST (Power On SelfTest). When the POST detects any error, it displays an error message and its measure on the display unit. Refer to the User's Guide of your CPU blade for POST error messages.
8-4 Troubleshooting On-screen message SATA drives were detected, but this controller does not support SATA drives. Please remove the SATA drives then restart your system. Press any key to continue, or 'C' to load the configuration utility. Invalid SAS topology detected. Please check your cable configurations, repair the problem, and restart your system. The battery hardware is missing or malfunctioning, or the battery is unplugged, or the battery could be fully discharged.
Troubleshooting 8-5 On-screen message The following VDs are missing: xx If you proceed (or load the configuration utility), these VDs will be removed from your configuration. If you wish to use them at a later time, they will have to be imported. If you believe these VDs should be present, please power off your system and check your cables to ensure all disks are present. Press any key to continue, or 'C' to load the configuration utility. All of the disks from your previous configuration are gone.
8-6 Troubleshooting On-screen message Multiple Single-bit ECC errors were detected during the previous boot of the controller. DIMM on the controller needs replacement. If you continue, data corruption can occur. Press 'X' to continue or else power off the system and replace the DIMM module and reboot. If you have replaced the DIMM please press 'X' to continue. Single-bit overflow ECC errors were detected during the previous boot of the controller. DIMM on the controller needs replacement.
Troubleshooting 8-7 Virtual LCD indications when STATUS lamp is flashing in red On-screen message Description Action MEZ1 Power Fault An error was detected in power circuit of mezzanine card installed in Type 1 slot of Storage and I/O Blade. An error was detected in power circuit of mezzanine card installed in Type 2 slot of Storage and I/O Blade. A high temperature error was detected in Storage and I/O Blade. Check installation status of mezzanine card.
8-8 Troubleshooting Virtual LCD indications when STATUS lamp is flashing in amber On-screen message Description Action HDD X Fault An error was detected in hard disk drive installed in Storage and I/O Blade. X: Indicates slot number containing the failing hard disk drive with 0-origin number. In the Blade Enclosure, combination of installation locations of Storage and I/O Blade, mezzanine card, and switch module is not correct.
Troubleshooting 8-9 SOLVING PROBLEMS When the CPU blade or Storage and I/O Blade fails to operate as expected, see the following to find out your problem and follow the instruction given before asking for repair. If the CPU blade or Storage and I/O Blade still fails to operate successfully after solving your problem, take a note on the on-screen message and contact your service representative.
8-10 Troubleshooting Did you turn on the power of Blade Enclosure and Storage and I/O Blade within 30 seconds after AC power is supplied to each power unit? → Initialization of BMC takes about 30 seconds after AC power is supplied to the CPU blade and Storage and I/O Blade. After making sure that the AC power is supplied to the CPU blade and Storage and I/O Blade (the POWER lamp lit amber), wait for 30 seconds or longer, then turn on the power of Blade Enclosure by using the POWER switch.
Troubleshooting 8-11 Fail to access to internal or external devices (or such devices fail to operate): Are cables properly connected? → Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. Is the power-on order correct? → When the CPU blade has any external devices connected, power on the external devices first, then the CPU blade and Storage and I/O Blade.
8-12 Troubleshooting The system does not restart automatically when a stop error occurs, though the system is adjusted to automatically restarting: → When the system does not restart automatically, restart it manually. The CPU blade is not found on the network: Is the LAN cable connected? → Make sure the connection of network cable. Also make sure that the LAN cable to use conforms to the network interface standard.
Troubleshooting 8-13 Problems with Windows The following system events are logged when Windows Server 2008 is installed: Event ID: 134 Source: Microsoft-Windows-Time-Service Level: Warning Description: NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on 'time.windows.com,0x9'. NtpClient will try again in 15 minutes and double the reattempt interval thereafter. The error was: No such host is known.
8-14 Troubleshooting The following application events are logged when Windows Server 2008 is installed. Event ID: 63 Source: Microsoft-Windows-WMI Level: Warning Description: A provider, Ncs2, has been registered in the Windows Management Instrumentation namespace Root\cimv2 to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.
Troubleshooting 8-15 The following system event is logged when Windows Server 2008 is installed. Event ID: 10 Source: VDS Dynamic Provider Description: The provider failed while storing notifications from the driver. The Virtual Disk Service should be restarted. hr=80042505 → Go to the Microsoft website: http://support.microsoft.com/kb/948275/en-us/ The following system events are logged when Windows Server 2008 is installed.
8-16 Troubleshooting There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions: Source: DCOM Category: Error Event ID: 10016 Description: The application-specific permission settings do not grant Local Activation permission for the COM server application with CLSID {555F3418-D99E4E51-800A-6E89CFD8B1D7} to the user {NT AUTHORITY\LOCAL SERVICE} SID {S-1-5-19}. This security permission can be modified using the component Services administrative tool.
Troubleshooting 8-17 There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions. Source: Service Control Manager Type: Error Event ID: 7011 Description: Timeout (30000 milliseconds) waiting for a transaction response from the Dfs service. → When this event is not registered by rebooting the system, it is not a problem in operating the system.
8-18 Troubleshooting There are some cases that an event log is registered as follows when you operate Windows Server 2003 R2. Source: IPMIDRV Type: Error Event ID: 1001 Description: The IPMI device driver attempted to determine if the system supported an IPMI BMC device. The driver attempted to detect the presence of the IPMI BMC by searching the SMBIOS for Type 38 record. But either no record was found or the record was not compatible with the version of the device driver.
Troubleshooting 8-19 Problems with RAID System and RAID Controller Fail to install the OS: Did you create virtual disk? → Create virtual disks by using WebBIOS. Fail to start the OS: Are hard disk drives properly installed? → Install them properly. If the same error persists, the hard disk drive or RAID Controller may be faulty. Contact your service representative. A hard disk drive fails: → Contact your service representative.
8-20 Troubleshooting RAID battery is not detected, or POST displays the following message: The battery hardware is missing or malfunctioning, or the battery is unplugged, or the battery could be fully discharged. If you continue to boot the system, the battery-backed cache will not function. If battery is connected and has been allowed to charge for 30 minutes and this message continues to appear, then contact technical support for assistance.
Troubleshooting 8-21 Event ID505: The following message is registered in RAID log in Universal RAID Utility and OS log (Event Log of Windows, syslog of Linux). Source: Event ID: Type: Description: raidsrv 505 Warning [CTRL: RAID controller number] Temperature of battery is high. If the event shown above is registered, check the current cache mode of RAID controller by using the Universal RAID Utility.
8-22 Troubleshooting Problems with N8403-018 FibreChannel Controller The names of the FibreChannel Controllers may appear with different names on Device Manager: → Refer to the User's Guide of your CPU Blade for details. COLLECTING EVENT LOG If an error occurs on the CPU blade and Storage and I/O Blade, you can collect the log of various events to acquire necessary information. For how to collect event log, refer to the User's Guide of CPU Blade.
Chapter 9 Upgrading Your Storage and I/O Blade This chapter describes optional devices available for the Storage and I/O Blade, procedures for install or removing such optional devices, and notes on using them. IMPORTANT: Optional devices described in this chapter may be installed or removed by any user. However, NEC does not assume any liability for damage to optional devices or the Storage and I/O Blade or malfunctions of the system resulted from installation by the user.
9-2 Upgrading Your Storage and I/O Blade SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the Storage and I/O Blade safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-2 to 1-6 for details. ■ ■ ■ Do not disassemble, repair, or alter the Storage and I/O Blade. Do not remove the lithium or Li-Ion battery.
Upgrading Your Storage and I/O Blade 9-3 ANTI-STATIC MEASURES The Storage and I/O Blade contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear a wrist strap (an arm belt or anti-static glove). Wear a wrist strap on your wrist. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
9-4 Upgrading Your Storage and I/O Blade CONFIRMATION AFTER INSTALLATION/REMOVAL Confirm the following after installing an additional option and removing a component: Installing removed components exactly as they were Install the components and cables, which were removed and disconnected for addition of an option, exactly as they were. Assembling without a component being installed or a cable being disconnected causes the Storage and I/O Blade to malfunction.
Upgrading Your Storage and I/O Blade 9-5 PREPARATION FOR INSTALLATION To install or remove an optional device in the Storage and I/O Blade, you should first remove the Storage and I/O Blade from the Blade Enclosure. See Chapter 3 for details. NOTE: You may install or remove the hard disk drive while it is being installed in the Blade Enclosure.
9-6 Upgrading Your Storage and I/O Blade INSTALLATION/REMOVAL PROCEDURE Install or remove the devices in the following procedure. Mezzanine Card The Storage and I/O Blade can contain two mezzanine cards for blade. To install a mezzanine card, use the mezzanine card slot installed on the CPU unit. IMPORTANT: The mezzanine card is extremely sensitive to static electricity.
Upgrading Your Storage and I/O Blade 9-7 Notes Note the followings in the installation or removal of the mezzanine card. Be careful not to make your hands touch the terminals of the mezzanine card slot directly. Otherwise, the oil and/or dirt on the hands may adhere to the terminals to result in contact failure. For the option ROMs on the unbooted mezzanine card, set "Disabled" with the BIOS SETUP utility. Installation Install a mezzanine card in mezzanine card slot in the following procedure.
9-8 Upgrading Your Storage and I/O Blade 5. Remove the two screws fixing the top cover. 6. Firmly hold the cover, move it slightly toward the rear of the blade, then lift the cover to remove it from the Storage and I/O Blade. IMPORTANT: Handle the cover carefully so as not to make it contact with any electronic components on the Storage and I/O Blade. 7. Make sure the location of mezzanine card slot you are going to install.
Upgrading Your Storage and I/O Blade 8. 9-9 From top of the Storage and I/O Blade, position the connector of the mezzanine card so that it aligns the connector of the mezzanine card slot, and insert the mezzanine card straight into the slot. Type I Type II IMPORTANT: 9. Do not make your body contact with the terminals on the board. Some malfunction may occur if the board is installed with dirt and/or oil adhering to the terminals. Insert the mezzanine card straight into the connector.
9-10 Upgrading Your Storage and I/O Blade Removal To remove the board, follow the procedure below: 1. After the shutdown processing for the CPU blade in the slot adjacent to the Storage and I/O Blade to be removed, turn off the power of the CPU blade. The Storage and I/O Blade is powered off automatically. 2. Pull out the Storage and I/O Blade from the Blade Enclosure. 3. Place the Storage and I/O Blade on anti-static sheet with little dust. 4.
Upgrading Your Storage and I/O Blade 9-11 Hard Disk Drive The Storage and I/O Blade can contain up to six 2.5-inch hard disk drives. This section describes the installation and removal procedure. IMPORTANT: The hard disk drive is extremely sensitive to static electricity. Make sure to touch the metal frame of the Storage and I/O Blade to discharge static electricity from your body before handling the hard disk drive.
9-12 Upgrading Your Storage and I/O Blade Installation or Removal of Hard Disk Drive Install the hard disk drive in the following procedure. Install the hard disk drive in slot 0, 1, 2, 3, 4, then 5 in the order. 1. To install a hard disk drive in the slot 1 and the subsequent slot, remove a dummy tray from the slot before installing a hard disk drive. IMPORTANT: Keep the removed dummy tray for future use. Slot 1 Slot 2 Slot 0 Slot 3 Slot 4 Slot 5 2.
Upgrading Your Storage and I/O Blade 9-13 3. Hold the hard disk drive so that its BP connector faces the hard disk drive slot and the lever on the front of the drive carrier faces the top. 4. Insert the end of the drive carrier into the hard disk drive slot slowly and carefully. 5. Insert the drive carrier until it hits the slot end, and pull up the lever. Then the hard disk drive is locked with clicking sound. NOTE: Make sure that the hook of the lever is hung on the frame.
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Appendix A Specifications Item Hard disk drive Standard Maximum RAID Cache size RAID level Battery Max. No. of logical drives Mezzanine card Type 1 slot Type 2 LAN interface External dimensions (mm) Weight Power supply Power consumption (+12Vdc) Environmental Temperature requirements Humidity Storage and I/O Blade AD106a N8404-001F None 1800 GB (300 GB × 6) 128 MB 0, 1, 5, 6, 10, 50 Factory installed 64 (16 max. per disk group) 2 max.
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