Server LC1400 () User’s Guide n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n
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Server LC1400 () User’s Guide n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n
EXPRESS5800 LC1400 SERIES User's Guide Using Your NEC Versa 1
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computer Systems Division, Packard Bell NEC, Inc. (hereinafter “NECCSD”) and/or its licensors.
Contents 1 System Overview Overview .............................................................................................................................. 1-2 System Chassis ..................................................................................................................... 1-5 Power Supply........................................................................................................................ 1-7 Peripheral Bays........................................................
3 Configuring Your System Configuring Your System...................................................................................................... 3-2 BIOS Setup Utility................................................................................................................ 3-3 Using the BIOS Setup Utility ...................................................................................... 3-3 BIOS Setup Configuration Settings ...................................................................
Replacing the SECC2 Version......................................................................... 4-13 DIMMs......................................................................................................................4-15 Memory DIMM Configurations ...................................................................... 4-16 Installing DIMMs ........................................................................................... 4-17 Removing DIMMs...............................................
A System Cabling System Cabling.....................................................................................................................A-2 Before You Begin .................................................................................................................A-2 Static Precautions..................................................................................................................A-2 Standard Configuration ...................................................................
D System Status Hardware Support Information System Status Hardware Support Information .......................................................................
Using This Guide The LC1400 User’s Guide provides a quick reference to information about your system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: n Chapter 1, “System Overview” provides an overview of your system and describes your system’s major system components. See this chapter to familiarize yourself with your system.
Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described. n Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl, Alt, or Enter.
Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server. n System Release Notes Release Notes provide you with the latest information about your system. This information was not available at the time your user’s guide was developed.
Safety Notices n Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. n Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists.
Safety Notices for Users Outside of the U.S.A. and Canada n PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electricallycompatible circuits to the external ports. n Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry. Do not wash the system with a wet cloth or pour fluid into it. Protect the system from being bumped or dropped. Check the system for condensation. If condensation exists, allow it to evaporate before powering on the system.
1 System Overview n Overview n System Chassis n Power Supply n Peripheral Bays n SAF-TE (SCSI Accessed Fault Tolerant Enclosure) Board n System Board Features n System Security
Overview This server is a modular, single high-performance processor server based on the Intel Pentium® II chip set. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications. These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services, e -mail, web access, web site server, etc.
This server system is designed for minimum downtime. To this end, the server includes or has the options to include the following: n Optional power system redundancy; in a system configured with two power supplies, the system will continue to operate with a single power supply failure. n Self-contained power supply units that can be easily installed or removed from the back of the chassis. n SCSI drive bays accessible from the front of the chassis.
As application requirements increase, you can expand your server with additional memory, add-in boards and peripheral devices: tape devices, CD-ROM, diskette drives and hard disk drives. Your server features the following major components: n Single high-performance Pentium II processor. n 32 MB to 768 MB of memory, using up to three DIMMs. n Four PCI expansion slots for add-in boards (one slot shared with an ISA slot). 1x32 bit PCI bus.
n Mechanical: Keylock at the front of the chassis and two metal padlocks loops (one at the back of each side panel). Three intrusion sensor switches for the front, left and right side of the chassis. Two of the three intrusion sensor switches (left and right side intrusion sensor switches only) become power inter-lock switches when two power supplies are installed. System Chassis The system chassis is an easy-to-expand, fabricated metal structure.
System Chassis (Right Side View) A. CD-ROM drive B. Removable media bay C. 1.44 MB 3.5"diskette drive D. SAF-T-E board E. SCSI disk drive bays (7) F. SCSI backplane board G. Fans, behind SCSI disk drive bays (2 standard plus 1 optional) H. Optional fan I. Intrusion/Interlock switch J. Standard power supply K. Power supply module slots (one standard power supply slot and one optional power supply slot) L. Power supply status LED* M. DC power LED* N. Power available switch* O.
Power Supply The ATX300 watt power supply is switch-selectable for 115 or 230 Vac at an operating frequency of 50/60 Hz. It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration. The power supply voltage selection switch is factory set to 115Vac for systems used in the United States; it is set to 230Vac for systems used in Europe. Peripheral Bays The system supports a variety of standard PC AT-compatible peripheral devices.
System Board Features The system board offers a “flat” design with the processor and memory subsystems residing on the board. This figure shows the major components on the system board. The following subsections describe the system board major components. A B CD E GG FF EE DD CC BB AA Z Y X F G H I J K L M N O W V T U S R Q P System Board A. B. C. D. E. F. G. H. I. J. K. L. M. N. O. P. Q.
Pentium II Processor The system board includes a Pentium II processor that includes the processor core with an integrated 16 KB primary (L1) cache and a secondary (L2) cache. The processor implements the MMX™ technology and the processor’s numeric coprocessor significantly increases the speed of floating-point operations. The processor external interface operates at a maximum of 100 MHz. The second-level cache is located on the substrate of the SEC cartridge.
I/O Expansion Slots The server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI local bus and ISA connectors. The system board has two full-length ISA bus connectors. One of the connectors shares a chassis expansion slot with a PCI connector. ISA features: n Bus speed up to 8.33 MHz n 16-bit memory addressing n 8- or 16-bit data transfers n Plug and Play ready. The system board has four full-length PCI connectors.
Real-Time Clock/Calendar The real-time clock provides system clock/calendar information stored in a non-volatile memory (NVRAM). The real-time clock battery provides power backup for the realtime clock. BIOS A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and PCI/ISA Plug-and-Play auto-configuration. A number of security, reliability, and management features also have been incorporated to meet vital server needs.
SCSI Controller The system board includes a Symbios Logic SYM53C875 embedded single channel PCI SCSI controller. The controller is capable of operations using either 8- or 16-bit SCSI providing 10 MB/s (Fast-10) or 20 MB/s (Fast-20) throughput, or 20 MB/s (Ultra) or 40 MB/s (Ultra-wide) throughput. As implemented on the system board, the controller attaches to an Ultra-2 SCSI backplane that supports up to seven Ultra-2 SCA drives.
Peripheral Controller The advanced integrated peripheral controller supports two serial ports, one parallel port, diskette drive, PS/2-compatible keyboard and mouse, and integrated Real Time Clock (RTC). The system provides the connector interface for each port. Serial Ports Both serial ports are relocatable. Each serial port can be set to one of four different COM ports and can be enabled separately. When disabled, serial port interrupts are available to add-in boards.
System Security To help prevent unauthorized entry or use of the system, the system includes a full lockable front panel and Server Management software that monitors the system intrusion switches. Security with Mechanical Locks and Monitoring The front panel of the tower-based system contains a mechanical lock to prevent access to the front of the computer chassis.
2 Setting Up the System n Overview n Selecting a Site n Unpacking the System n Rack-Mount Subsystem Assembly n Getting Familiar with the System n Making Connections n Setting the Line Voltage n Connecting the Power Cord(s) n Powering On Your System
Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the tower-based or rack-mount system units. Also, provided are the instructions for assembling the rack-mount system unit. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: n Near grounded, three-pronged power outlets. Note: For the United States and Canada, this means a NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R outlets for 200-240 VAC.
Unpacking the System WARNING Your system weighs approximately 65 pounds (29.25 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system. When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference.
Rack-Mount Subsystem Assembly This section provides the instructions for assembling the rack-mount server unit into a standard IAE 19 inch rack cabinet. Before You Begin Before you begin, please review the following cautions, warnings, and general guidelines. WARNING Be sure that power to the system is turned off and unplugged. All voltage is removed only when the power cords are unplugged. n Avoid excessive vibration and shock. Dropping an electronic component can cause serious damage.
Assembly This section describes how to assemble your rack-mount server unit into a standard IAE 19 inch rack cabinet. CAUTION Ensure that the location of the rack-mount server unit does not create an unstable condition when installed in the rack cabinet. 1. Select an appropriate location in your rack cabinet for the rack-mount server unit. To improve rack stability, mount heavier items towards the bottom of the rack cabinet.
Assembling the Support Brackets in the Rack Cabinet A. Rear vertical mounting rail B.
4. Lift the rack-mount server unit (C) onto the two support brackets and slide it toward the rear of the rack cabinet. WARNING It is strongly recommended that two people are present when lifting and assembling the rack-mount server unit into a rack cabinet. 5. Secure the front bezel to the rack cabinet's front vertical mounting rails (B) using the four screws (E) and plastic washers (D) provided. Installing the Rack-Mount Server Unit into the Rack Cabinet A. Rear vertical mounting rail B.
Getting Familiar with the System Before setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors, etc. Note that this section describes the tower-based system controls (switches and indicators) and connectors, which are identical for the rack-mount system. Front View with Front Door Closed This figure shows the location of the front system features (tower-based system only).
Front View with Front Door Opened Refer to the following figure and open the front door of the cabinet as follows (tower-based system only). 1. If door is locked, unlock the front door. 2. Pull the bottom of the front door out and tilt up until it is aligned level with the top of the cabinet, then push the door back directly over the top of the cabinet as far as it will go.
This figure shows the location of the front system controls and indicators. Front System Features and Controls A. Activity light, CD-ROM reader When lit, CD-ROM reader is in use. B. Load/eject button, CD-ROM reader Press to load CD and eject CD. C. Activity light, 3 ½-inch diskette drive When lit, diskette is in use. D. Eject button, 3 ½-inch diskette drive Press to eject diskette. E. DC power ON/OFF switch Press to turn system DC power on or off. F.
Rear View This figure shows the location of the following rear system features and controls. Rear Features and Controls A. Keyboard PS/2-compatible 6-pin mini-DIN connector. B. Mouse PS/2-compatible 6-pin mini-DIN connector. C. COM1 COM1 serial port 9-pin connector. D. Printer 25-pin parallel port connector. E. COM2 COM2 serial port 9-pin connector. F. LAN connector RJ-45 connector. G. Green LAN status light See Table "LAN Status Indicator LEDs (I/O Panel)" that follows. H.
Status Indicator LED Descriptions The following tables list the System Status Indicator LEDs, the Disk Drive Status Indicator LEDs, the Disk Drive Status Abnormal Conditions, the Power Supply Status Indicator LEDs, and the LAN Status Indicator LEDs along with a description of each LED indicator.
Note: The Disk Drive Status Indicator LEDs are active only when a RAID board is installed. Front Disk Drive Status Indicator LEDs LED Status Description Response Disk Drive Activity Off Not accessing disk drive None required (normal) ON (Green) Accessing disk drive None required (normal) Off No alarms None required (normal) ON (Amber) (See the "Disk Drive Status Conditions" table that follows.
Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the System Setup Utility (SSU). For information on running the SSU, refer to Appendix B of this User’s Guide. Refer to the previous figure (Rear Features and Controls) and connect your keyboard, monitor, and mouse.
Setting the Line Voltage The system contains an ATX300 watt power supply that is switch-selectable for 115 or 230 VAC at an operating frequency of 50/60Hz. The power supply voltage selection switch is factory set to 115Vac for systems shipped to North America; it is set to 230Vac for systems shipped in Europe. Line source voltages between 200 and 240 VAC are acceptable when the power supply input voltage is set to 230 VAC.
Setting the Line Voltage A. Voltage selector switch set to 115 VAC B.
Connecting the Power Cord(s) Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 515R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC. If the power cord(s) supplied with the system is not compatible with the AC wall outlet in your region, obtain a suitable power cord that meets the following criteria.
Powering On Your System Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. 3. Press the push-button power on/off switch on the front panel. Verify that the system power-on LED is lit. If it is not lit, ensure the ac power cords are connected to a functional ac power source.
3 Configuring Your System n Configuring Your System n BIOS Setup Utility n Symbios Configuration Utility n Optional RAID Controllers n Configuring System Board Jumpers
Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory. You can also configure your system, including reserving resources required by the option boards, using the System Setup Utility (SSU).
BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. This utility has some unique parameters and many parameters that are also configurable with the SSU. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. However, parameters set with the BIOS Setup Utility that can also be set with the SSU, will be overwritten by the SSU the next time the SSU is run.
Key Function in Setup Menu F1 or Alt-H Get Help about an item. ESC Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change. HOME or END Move cursor to top or bottom of window. PAGE UP or PAGE DOWN Move cursor to next or previous page. F5 or - Select the previous value for the field. F6 or + or SPACE Select the next value for the field.
Main Menu Feature Choices Description Your Setting System Time HH:MM:SS Sets the system time. System Date MM/DD/YYYY Sets the system date. Legacy Diskette A: Disabled 360KB 1.2 MB 720KB 1.44/1.25 MB 2.88 MB Selects the diskette type. Legacy Diskette B: Disabled 360KB 1.2 MB 720KB 1.44/1.25 MB 2.88 MB Selects the diskette type. Primary IDE Master Press ENTER Refer to “Primary IDE Master and Slave Submenu.” Primary IDE Slave Press ENTER Refer to “Primary IDE Master and Slave Submenu.
Primary/Secondary IDE Master and Slave Submenu Feature Choices Description Type Auto Auto allows the system to attempt autodetection of the drive type. None informs the system to ignore this drive. CD ROM allows the manual entry of some fields described below. User allows the manual entry of all fields described below. None CD-ROM User Cylinders 0 to 65535 Number of cylinders on drive. This field is changeable only for Type User. Heads 1 to 16 Number of read/write heads on drive.
Keyboard Submenu Feature Choices Description Your Setting NumLock Auto On Off Selects power-on state for Num Lock. Key Click Disabled Enabled Enables or disables key click. Keyboard auto-repeat rate 30/sec 26.7/sec 21.8/sec 18.5/sec 13.3/sec 10/sec 6/sec 2/sec Selects the number of times per second a key will repeat while it is held down. Keyboard auto-repeat delay 1/4 sec 1/2 sec 3/4 sec 1 sec Selects delay before key repeat.
PCI Configuration Submenus This submenu should only be changed by qualified technical personnel. CAUTION Leave PCI Configuration Submenu at factory-default settings. This submenu should only be changed by a technically qualified person. PCI Configuration Submenu Feature PCI Device, Embedded SCSI Devices Choices Press ENTER. Description N/A Option ROM Scan Enabled Disabled Enables option ROM scan of the selected device.
Integrated Peripheral Configuration Submenu Feature COM 1: Choices Disabled Enabled Auto OS Controlled Description Auto forces BIOS to configure the port. OS Controlled forces OS to configure the port. Base I/O Address 3F8 2F8 3E8 2E8 Selects the base I/O address for COM port 1. Interrupt IRQ 3 IRQ 4 Selects the IRQ for COM port 1. COM 2: Disabled Enabled Auto OS Controlled Auto forces BIOS to configure the port. OS Controlled forces OS to configure the port.
Advanced Chipset Control Feature Graphics Aperture Choices 4Mb 8Mb 16Mb 32Mb 64Mb 128Mb 256Mb Description 640 – 768K Memory Region Enabled Disabled Enabled forwards ISA Master and DMA cycles to the PCI bus. Disabled forwards these cycles to memory. Delayed Transaction Disabled Enable the delayed transaction mechanism when PIIX4 is target of a PCI transaction. Enabled Passive Release Disabled Enabled Your Setting Selects the Graphics Aperture size for the AGP video device.
Security menu (Continued) Feature Choices Description Your Setting Set Supervisor Password Press ENTER When the key is pressed, the user is prompted for a password; press ESC key to abort. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see Configuring System Board Jumpers). Password on Boot Disabled Enabled Requires password entry before boot. System will remain in secure mode until password is entered.
Server Menu Feature Choices Description System Management Press ENTER Refer to “System Management Submenu.” Console Redirection Press ENTER Refer to “Console Redirection Submenu.” Processor Retest Yes No Select Yes to have BIOS clear all processor status and retest the processor(s) on bootup.
System Management Submenu Feature Choices Description Sever Management Info Press ENTER Refer to “System Management Info Submenu.” System Event Logging Disabled Enabled When enabled, system events will be logged by BIOS and BMC. Clear Event Log No Yes Yes clears the system event log (SEL) in BMC. EMP Password switch Disabled Enabled Enables EMP password. EMP Password [A…Z, 0 9] This field only shows up when EMP password is enabled. EMP ESC Sequence Refer to Appendix B.
Server Management Information Submenu Items on this menu can not be modified by the user. If items require changes, consult your system administrator.
Boot Menu Feature Choices Description Your Setting Floppy Check Disabled Enabled If Enabled, system verifies diskette type on boot.. Disabled results in a faster boot. Boot Device Priority Press ENTER. Refer to “Boot Device Priority Submenu.” Hard Drive Press ENTER. Refer to “Hard Drive Submenu.” Removable Devices Press ENTER. Refer to “Removeable Devices Submenu.
Hard Drive Submenu For options on this menu, use the up or down arrow keys to select a device, then press the <+> or <-> keys to move the device higher or lower in the boot priority list. Hard Drive Submenu Option Description 1.
Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press to execute the option. Pressing does not exit this menu. You must select one of the items from the menu or menu bar to exit. Exit Menu Choices Description Exit Saving Changes Exits after writing all modified Setup item values to CMOS. Exit Discarding Changes Exits leaving CMOS unmodified. Load Setup Defaults Loads default values for all Setup items.
Symbios Configuration Utility The Symbios Configuration Utility detects the two SCSI host adapters located on the system board. Use the utility to: n Change adapter and SCSI device default values n Check and/or change SCSI device settings that may conflict with those of other devices in the server. n Perform low-level formatting or verify operations on SCSI disk drives. Running the Symbios Configuration Utility 1. Power-on the system. The system boots up. 2.
The following keys are active for all SCSI Configuration screens: Key Action Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option. ESC Moves back to previous screen or parameter or EXIT if at the Main menu. Changing the Adapter and Device Configurations 1. Using the arrow key, select the adapter you want to reconfigure. Press ENTER. 2. Select “Adapter Setup” and press ENTER.
To change device configuration parameters, perform the following steps: 1. At the SCSI Configuration Utility Main Menu, select the adapter which connects to the SCSI device you are reconfiguring. The first adapter listed controls the operation of the hard disk drives; the second adapter controls any SCSI removable media devices installed in your system. Press ENTER. 2. Select “Device Selections” and press ENTER. The Devices 0 to 7 screen displays. 3.
SYM53C875 Adapter 2 – SCSI Removable Media Devices Description Recommended Setting or Display Only Device Selections Press ENTER for menu. Select device and press ENTER. Sync Rate 10 Width (bits) 8 Disconnect On Read/Write I/O timeout (secs) 10 Scan for device at boot time Yes Scan for SCSI LUNS No Queue Tags On Your Configuration Dev0 Dev1 Dev2 Dev3 4. Highlight the function you want to change and press ENTER.
Optional RAID Controllers Factory Installed Controllers The RAID options available for your system are the dual channel Mylex AcceleRAID™ 150 (SecuRAID 110) and Mylex AcceleRAID™ 250 (SecuRAID 210) Controller boards, which gives your system the added security of fault tolerance. If you order a system with a RAID controller, the system is pre-configured at the factory. Refer to the “RAID Configurations” table below to determine how the RAID controller was configured at the factory.
Add-on Controller If you are adding a RAID controller to an existing system, the AcceleRAID™ 150 or AcceleRAID™ 250 BIOS Configuration Utility allows you to configure disk arrays and logical drives in your system. Since the utility resides in the AcceleRAID™ 150 or AcceleRAID™ 250 BIOS on the RAID controller, its operation is independent of the operating system in your server. Refer to Chapter 4 in this User's Guide for information on installing an add-in option board.
Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. CAUTION Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground. The system board jumpers enable you to set specific operating parameters for your system. A jumper is a small plastic-encased conductor (shorting plug) that slips over two jumper pins.
System Board Jumper Summary Jumper Block Pins (default in bold) What it does at system reset A. BMC Boot Block Write Protect 9-10, Protect BMC boot block is write protected. 10-11, Erase BMC boot block is erasable and programmable. BMC Forced Update Mode 5-6, Normal System boots normally. 6-7, Program System tries to update BMC firmware. BIOS Boot Block Write Protect 1-2, Protect BIOS boot block is write-protected. 2-3 Erase BIOS boot block is erasable and programmable.
Moving System Board Jumpers CAUTION Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage. Observe static precautions. Use an antistatic wrist strap. To configure the system board options: 1. Power off the system and remove the left panel as described in Chapter 4 of this guide. 2.
Resetting the CMOS NVRAM Use the clear CMOS memory procedures, which includes the reset CMOS NVRAM process, under "Enable F2 Prompt by Changing a Jumper and Using SSU" in Chapter 5. Clearing and Changing the Passwords To clear and change the passwords: 1. Power down your system. Remove the left side panel as described in Chapter 4 of this User’s Guide. 2. Move the Password Clear jumper from pins 5-6 to pins 6-7. Refer to “Configuring System Board Jumpers” to see the location of this jumper. 3.
BMC Forced Update Mode This procedure should only be performed by qualified technical personnel. CAUTION Leave BMC Forced Update Mode jumper at factorydefault setting: Setting this jumper incorrectly will prevent the system from booting. Programming should only be done by a technically qualified person. Contact your dealer or sales representative for more information.
4 Upgrading Your System n General Information n Static Precautions n Preparing Your System for Upgrade n Equipment Log n Opening the Front Door n Removing a Side Panel n Installing a Side Panel n Modifying the System Board n Option Boards n Hard Disk Drives n Removable Media Devices
General Information WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cords from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage.
Preparing Your System for Upgrade Depending on the upgrade, you will need one or more of the following tools: n Phillips screwdriver (#1 bit and #2 bit) n Flat-head screwdriver n Small needle nose pliers n Pen or pencil n ESD workstation or antistatic wrist strap (recommended) Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system, all installed options, and any other pertinent information specific to your system.
Removing a Side Panel To install options in your system, you must remove the side panel on the left side of the system (as viewed from the front). The side panel on the right side of the system (as viewed from the front) only has to be removed when adding removable media devices or a second power supply. The right side panel removes in the same manner as the left side panel. CAUTION For proper cooling and airflow, do not operate the system with the side panels removed.
Removing a System Side Panel Installing a Side Panel 1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected. 3. Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis. Slide the side panel forward as far as it will go. 4. Replace the two side-panel retaining screws.
Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: n Replacing the real-time clock battery n Replacing the Pentium II processor n Installing or removing DIMMs. CAUTION Electrostatic discharge (ESD) can damage add-in boards and other components; place them on an antistatic surface. Modify the system board only at an ESD workstation.
B A C Replacing the Real-Time Clock Battery 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Insert the tip of a small flat-bladed screwdriver, or equivalent, under the plastic tab on the San-in plastic retainer (A in figure). 3. Gently push down on the screwdriver to lift the battery (B). 4. Remove the battery from its socket (C). 5. Dispose of the battery according to local ordinance. 6.
Replacing the Pentium II Processor This subsection provides the procedure for upgrading the Pentium II Processor in your system. The Pentium II processor is packaged as a Single Edge Connector Cartridge (SECC), packaged as a Single Edge Processor Package (SEPP), or packaged as a Single Edge Connector Cartridge Version 2 (SECC2). The SECC packaged cartridge includes: n processor core with an integrated 16 KB primary (L1) cache n secondary (L2) cache n thermal plate n back cover.
Replacing the SECC Version 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Press the processor latches toward the center of the SEC cartridge to free them from the retention module, Item A in Figure "Removing a Processor" below. 3. Lift the SEC cartridge upward, out of the retention module and place it on a grounded, static-free surface or conductive foam pad. A A Removing a Processor 4.
7. Remove the new processor from its antistatic package and place it on a grounded, static-free surface or conductive foam pad. 8. Position the thermal pad on top of the new processor so that the holes in the thermal pad line up with the holes in the processor. 9. Position the heat sink on top of the new processor. 10. Install the two clips that secure the heat sink to the processor. 11. Position the processor back into the retention module.
Replacing the SEPP Version 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Pull the processor latches, Item A in Figure "Removing a Processor" below, out away from the edges of the SEPP to free them from the Universal Retention Module (URM). 3. Lift the SEP processor upward, out of the URM and place it on a grounded, static-free surface or conductive foam pad. Removing a Processor 4.
7. Remove the new processor from its antistatic package and place it on a grounded, static-free surface or conductive foam pad. 8. Position the heat sink, Item C in Figure "Processor Heat Sink Assembly" above, on the front of the new processor so that the holes in the heat sink line up with the holes in the processor. 9. Install the attachment clip, Item A in Figure "Processor Heat Sink Assembly" above, that secures the heat sink to the processor. 10. Position the processor back into the URM.
Replacing the SECC2 Version 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Pull the processor latches, Item A in Figure "Removing a Processor" below, out away from the edges of the SEC cartridge to free them from the Universal Retention Module (URM). 3. Lift the SEC cartridge upward, out of the URM and place it on a grounded, static-free surface or conductive foam pad. Removing a Processor 4.
7. Remove the new processor from its antistatic package and place it on a grounded, static-free surface or conductive foam pad. 8. Position the heat sink, Item B in Figure "processor Heat Sink Assembly" above, on the front of the new processor so that the holes in the heat sink line up with the holes in the processor. 9. Install the barbed spring pins, Item A in Figure "Processor Heat Sink Assembly" above, that secures the heat sink to the processor. 10. Position the processor back into the URM.
DIMMs The system board contains three DIMM sockets labeled 1 through 3. Each socket can hold a single 72-bit DIMM module with 32MB, 64MB, 128MB, or 256MB of memory. When all three sockets are populated, the system board supports a maximum of 768 MB of memory with 256MB DIMMs. A DIMM will always be installed in the right socket. When you install additional DIMMs, you must start with the first empty socket to the left of DIMMs already installed.
Memory DIMM Configurations This table lists the distribution of DIMMs for specific memory configurations.
Installing DIMMs 1. Power off the system and remove the left side panel as described earlier in this chapter. CAUTION Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. 2. Holding the DIMM module only by the edges, remove it from its antistatic package. 3. Position the DIMM so that the two notches in the bottom edge of the DIMM align with the keyed socket. 321 Inserting Memory DIMMs 4.
Removing DIMMs CAUTION Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Gently push the plastic ejector levers out and down to eject a DIMM from its socket. 3. Hold the DIMM only by its edges, being careful not to touch its components or gold edge connectors.
Option Boards This section describes how to install and remove ISA and PCI option boards. The system board has two ISA bus expansion slots and four PCI bus expansion slots. One of the ISA connectors shares a chassis expansion slot with a PCI connector. The high-performance PCI local bus allows the adoption of newer networking technology, such as 100 MB/second Ethernet NICs, with a minimum of effort and without concern for I/O bottlenecks. The PCI local bus offers up to 133 MB/second bandwidth.
Installing an Option Board 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Remove and save the expansion slot retainer bar by pressing down on its top snap fastener and pulling the bar out.
3. Remove and save the expansion slot cover by sliding it straight back and out of the slot. Removing the Expansion Slot Cover CAUTION Observe static precautions. Use an antistatic wrist strap. 4. Remove the option board from its protective wrapper, holding the board only by the edges. Do not touch the board components or the gold connectors. 5. Record the option board serial number in the equipment log. 6.
8. Holding the board by its top edge or upper corners, firmly press the board into an expansion slot on the system board. The tapered foot of the option board retaining bracket must fit into the mating hole in the expansion slot . Installing an Option Board 9. Align the rounded notch in the option board retaining bracket with the alignment tab in the expansion slot frame. The retaining bracket fits into the space that was occupied by the expansion slot cover. 10.
Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components. 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Disconnect any cables attached to the option board you are removing. 3. Remove and save the expansion slot retainer bar by pressing down on its top fastener and pulling the bar out. 4.
Hard Disk Drives Your system supports a variety of SCSI hard disk drives. The SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector. Contact your sales representative or dealer for a list of approved devices. The internal hard disk drives are located in the SCSI Disk Drive Bays (A).
Installing or Swapping a Hard Disk Drive in a Hot-swap Bay This procedure describes installing a new drive or swapping out a faulty drive from one of the seven hot-swap SCSI disk drive bays. The 3 1/2-inch SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector. Each drive must be installed in a drive carrier. Note: To order a carrier, contact your sales representative or dealer. n If installing new drives, follow an installation scheme starting with the bottom drive.
Installing or Swapping a Hard Disk Drive 1. Open the front door as described earlier in this chapter. 2. If installing a hard disk drive in a disk carrier for the first time, perform the following procedures: n Pull the handle out of the disk carrier's front panel and remove the front panel. from the SCSI hard disk drive bay. Removing the Disk Carrier's Front Panel n Attach and secure the front panel (A) to a disk carrier's frame (B) with the screws (C and D) supplied.
3. If swapping a hard disk drive, remove its carrier from the SCSI hard disk drive bay and perform the following procedures: CAUTION Depending on the drive fault, the drive may be still spinning when you remove it. Follow the next steps exactly when removing drives. n Pull the disk carrier handle out. n Pull the faulty disk drive out of the bay far enough to disengage the drive connector from the backplane. Wait 30 seconds until the drive spins down. n Remove the carrier from of the drive bay. 4.
8. Install the drive carrier with drive into the bay as follows: n Close the drive carrier handle. n Align the drive carrier with the bay guide rails. n Slide the drive carrier into the bay until it docks with the SCSI backplane connector. Installing a Disk Carrier into the Bay 9. Close the front door on the system. If necessary, configure the system as described in Chapter 3 "Configuring Your System".
Removable Media Devices A variety of IDE and SCSI removable media devices can be installed in peripheral bays A, B, C, D, and E. An IDE CD-ROM is always mounted in bay A. A 3.5-inch diskette drive is always mounted in bay C. Other devices should be installed in the first available bay from the top (bay B). Contact your sales representative or dealer for a list of approved devices.
If you are adding or removing a SCSI removable media device, consider the following: n The optional SCSI tape drive address assignment is 2. n The SCSI termination resistors must be installed in the last SCSI drive of the daisy chain cabling. If the SCSI tape is your only SCSI device on the SCSI controller B, termination must be installed in the tape drive. Installing a 5.25-Inch Media Device CAUTION CD-ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS.
Removing the Front System Bezel 4. Remove the EMI metal shield covering the bay where you are installing a media device as shown below. The metal shield is released by pulling on the tabs at the top and bottom of the metal shield.
5. Remove the filler panel from the system bezel corresponding to the bay where you are installing a media device as shown below. The filler panel is released by pressing on the plastic snap tabs located on the back of the system bezel. Save the panel for reinstallation. Removing a Filler Panel 6. Remove the device from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number in the equipment log. 7.
Attaching the Device Side Rails 9. Install the media device into the bay as follows: n Move any cables in the bay out of the way. n Align the rails on the media device with the supports in the bay. n Slide the device into the bay until it locks in place.
10. Connect the interface and power cables to the device as follows (see Figure above): n If you are installing a 5 1/4-inch tape drive or other IDE device, align and connect the drive signal cable and the system power cable to their connectors. The cable connector for the 5 1/4-inch device is keyed to fit only in the correct position. The red edge of the cable goes to pin 1 on the cable connector. Align the red edge of the connector with pin 1 (notched end) on the drive connector.
Removing a 5.25-Inch Device 1. Power off the system, unplug the system power cords, and remove the appropriate side panel depending upon the bay you are removing the media device from and as described earlier in this chapter. 2. Open the front door as described earlier in this chapter. 3. Observe static precautions. Use an antistatic wrist strap. CAUTION Observe static precautions. Use an antistatic wrist strap. 4.
5. Disconnect the power cable (A) and ribbon data cable (B) from the device you are removing. Removing a Removable Media Device 6. Remove the device from the peripheral bay by pushing in on its drive rail clips and pull the device completely out of the bay (see Figure above). 7. Install an EMI metal shield over the bay where you removed the peripheral device. The EMI shield is secured by just snapping it into place. 8.
5 Problem Solving n Problem Solving n Static Precautions n Troubleshooting Checklists n Additional Troubleshooting Procedures n Specific Problems and Corrective Actions n Problems with the Network n PNP Installation Tips n BIOS User’s Information
Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems. The last section includes BIOS, system, and disk status user information.
Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup. Hardware failure is a less frequent cause.
Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following: n Does the system meet the minimum hardware requirements for the software? Refer to the software documentation. n Is the software an authorized copy? Unauthorized copies often do not work.
After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: n If you are running the software from a diskette or CD-ROM, try a new copy of the software. n If you are running the software from a hard disk drive, try running it from a floppy.
Additional Troubleshooting Procedures This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Use the following troubleshooting procedures to help you identify a problem. These general procedures lead you through the following: n Preparing the system for diagnostic testing n Monitoring POST while it is running n Verifying proper operation of key system LEDs n Confirming loading of the operating system.
Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processor board, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test. Depending on the amount of memory, it may take several minutes to complete the memory test. Press F2 to enter SETUP.
POST Keys and Errors Action/Message Description If POST Beeps Before Video Appears Initialization failed before video initialized. Most beep code errors are fatal; initialization cannot continue. Refer to the section “BIOS User’s Information” in this chapter. If Monitor Displays Error Note error; press F1 to continue boot or F2 to enter Setup. Refer to the section “BIOS User’s Information” in this chapter. To Enter Setup Setup changes specific options, then writes to CMOS, NVRAM.
Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: n Power LED does not light n No beep or incorrect beep pattern n No characters appear on screen n Characters on the screen appear distorted or incorrect n System cooling fan does not rotate n Diskette drive activity LED does not light n Hard disk drive activity LED does not light n CD-ROM drive activity LED does not light n Problems with application software n The startup prompt “Press
Incorrect or No Beep Code Check the following: n Is the speaker enabled? n Is the speaker cable connected to the system board? If the system operates normally, but there was no beep, the speaker may be defective, contact your service representative for assistance. Record the beep code emitted by POST, and see the “Messages and Beep Codes” section found later in this chapter. No Characters Appear on Screen Check the following: n Is the keyboard working? Check to see if the Num Lock light is functioning.
Characters are Distorted or Incorrect Check the following: n Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. n Are the video monitor's signal and power cables properly installed? n If the problem persists, the video monitor may be faulty or it may be the incorrect type. Contact your service representative for assistance.
CD-ROM Drive Activity Light Does Not Light Check the following: n Is the power and signal cable to the CD-ROM drive properly installed? n Are all relevant switches and jumpers on the drive set correctly? n Is the drive properly configured? n Is the onboard IDE controller enabled? Problems with Application Software If you have problems with application software, perform the following: n Verify that the software is properly configured for the system.
Enable F2 Prompt by Using SSU 1. Insert your SSU diskette in the diskette drive. This is the diskette that is created by copying the SSU software from EXPRESSBUILDER CD-ROM that comes with the system. 2. Reboot the system by pressing Ctrl+Alt+Del while at the DOS operating system prompt or by pressing the reset switch. 3. When the DOS Startup menu appears, select 1 or 2 to enter the SSU. 4. Select Step 3, “Change Configuration Settings.
Enable F2 Prompt by Changing a Jumper and Using SSU If you do not have an SSU diskette or CD available, you can clear CMOS memory to enable the F2 prompt. This means you must change a jumper on the system board, run the SSU, save your changes, and change the jumper back to the default setting. CAUTION This procedure resets all to default settings: Clearing CMOS memory resets all SSU and Setup settings to their defaults, not just the CMOS CLR setting.
Problems with the Network The server hangs when the drivers are loaded: n Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below. Diagnostics pass, but the connection fails: n Make sure the network cable is securely attached. n Make sure you specify the correct frame type in your NET.CFG file. The Link LED doesn’t light: n Make sure you have loaded the network drivers. n Check all cable connections. n Try another port on the hub.
PNP Installation Tips Some common PCI tips are listed here. n Reserve interrupts (IRQs) and/or memory addresses specifically for ISA adapters. This prevents PCI cards from trying to use the same settings ISA cards are using. Use the SSU to keep track of ISA adapter resources. n Certain drivers may require interrupts that are not shared with other PCI drivers. The SSU can be used to adjust the interrupt numbers for PCI devices.
BIOS Messages Message Description nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested. Diskette drive A error or Diskette drive B error Diskette Drive is present but fails the BIOS POST diskette tests. Check to see that the drive is defined with the proper diskette type in Setup and that the diskette drive is correctly attached. Entering SETUP ... The Setup program is starting.
BIOS Messages (Continued) Message Parity Check 1 nnnn* or Parity Check 2 nnnn* Description A parity error was found in the system bus (Parity Check 1) or the I/O bus (Parity Check 2). BIOS attempts to locate and display the address on the screen. If it cannot locate the address, it displays. Press to resume, to Setup Displayed after any recoverable error message. Press to enter SETUP Optional message displayed during POST. Can be turned off in Setup.
BIOS Messages (Continued) Message Description System timer error* The timer test failed. Requires repair of the system board. UMB upper limit segment address: nnnn Displays the address nnnn of the upper limit of the Upper Memory Blocks, indicating released segments of the BIOS, which may be reclaimed by a virtual memory manager. Video BIOS shadowed The video BIOS is successfully copied to shadow RAM.
POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears. The “POST Error Codes and Messages” table is a list of the error codes and messages written at the start of each POST test.
Post Error Codes and messages (Continued) Code Error Message 0405 Expansion ROM not initialized 0406 Warning: IRQ not configured 0504 Resource Conflict 0505 Expansion ROM not initialized 0506 Warning: IRQ not configured 0601 Device configuration changed 0602 Configuration error - device disabled 8100 Processor 1 failed BIST 8101 Processor 2 failed BIST 8104 Processor 1 Internal Error (IERR) failure 8105 Processor 2 Internal Error (IERR) failure 8106 Processor 1 Thermal Trip failure
5-22 Problem Solving
A System Cabling n System Cabling n Before You Begin n Static Precautions n Standard Configuration n RAID Configuration
System Cabling This appendix contains information and procedures on cabling configurations used in your system. The cabling configurations include: n Standard Configuration n RAID Configuration. Before You Begin WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet.
Standard Configuration Your system is cabled using a dual channel on-board IDE Controller and an on-board Symbios Logic SYM53C875 SCSI Controller. The on-board IDE controller supports the internally mounted CD-ROM as its first (master) device and an optional IDE device as its second (slave) device. The SCSI controller is capable of operating using either 8or 16-bit SCSI providing 10 MB/s (Fast-10) or 20 MB/s (Fast-20) throughput, or 20 MB/s (Ultra) or 40 MB/s (Ultra-wide) throughput.
A F B C I M J N K G O D H L P E Q A. Seven SCSI disk drive bays J. IDE slave device B. SCSI hard disk drives K. Secondary IDE cable (cable not supplied) C. SCSI backplane L. Secondary IDE connector D. Wide SCSI interface cable M. IDE master device (CD-ROM) E. Wide SCSI connector (68 pin) N. IDE slave device F. Diskette drive O. Primary IDE cable G. Diskette interface cable P. Primary IDE connector H. Diskette connector Q. System board I.
Standard System Cable Routing A—Wide SCSI cable (68 pins) B—IDE cable (40 pins) System Cabling A-5
RAID Configuration The RAID options available for your system are the Mylex AcceleRAID™ 150 and the Mylex AcceleRAID 250 Controller boards, which gives your system the added security of fault tolerance. If you order a system with a RAID controller, the system is pre-cabled at the factory (see "RAID System Cabling Configuration" figures below.) If you are adding either the AcceleRAID™ 150 or the AcceleRAID 250 Controller you must install, cable, and configure the controller.
A F B C I M J N K G O D H L P E Q R A. Seven SCSI disk drive bays J. IDE slave device B. SCSI hard disk drives K. Secondary IDE cable (cable not supplied) C. SCSI backplane L. Secondary IDE connector D. Wide SCSI interface cable M. IDE master device (CD-ROM) E. Wide SCSI connector (68 pin) N. IDE slave device F. Diskette drive O. Primary IDE cable G. Diskette interface cable P. Primary IDE connector H. Diskette connector Q. Mylex AcceleRAID Controller I.
RAID System Cable Routing A—Wide SCSI cable (68 pins) B— IDE cable (40 pins) AcceleRAID Jumper JP10 A-8 System Cabling
B System Setup Utility n System Setup Utility (SSU) n Creating SSU Diskettes n Running the SSU n Exiting the SSU
System Setup Utility (SSU) The System Setup Utility (SSU) is a DOS-based utility that supports extended system configuration operations for onboard resources and add-in boards. It also allows you to view the system event log and to set system boot and security options.
Creating SSU Diskettes SSU may be run directly from the EXPRESSBUILDER CD-ROM or from DOSbootable diskettes. Before you can run the SSU from diskettes, you must copy the SSU from the EXPRESSBUILDER CD-ROM to a diskette. If your diskette drive is disabled, or improperly configured, you must use the FLASH-resident BIOS Setup Utility (F2) to enable it so that you can use the SSU. If necessary, you can disable the drive after you exit the SSU.
Running the SSU 1. Turn on your video monitor and your system. 2. There are two ways to start the SSU: n After creating an SSU diskette from the CD: Insert the SSU diskette in drive A, and reboot your server from the diskette. n From diskette after installing your operating system: Insert the SSU diskette in Drive A. At the MS-DOS prompt, type a: and press Enter to change to drive A. Type SSU and press Enter. 3. Follow the system prompts to load the SSU.
Customizing the SSU The SSU lets you customize the user interface according to your preferences. The AF sets these preferences and saves them in the AF.INI file so that they take effect the next time you start the SSU. There are three user-customizable settings: n Color—this button lets you change the default colors associated with different items on the screen with predefined color combinations. The color changes are instantaneous. n Mode—this button lets you set the desired expertise level.
Launching a Task It is possible to have many tasks open at the same time, although some tasks may require complete control to avoid possible conflicts. The tasks achieve complete control by keeping the task as the center of operation until the user closes the task window. There are three ways to launch a task: n In the SSU Main window, double-click on the task name under Available Tasks to display the main window for the selected task. n Highlight the task name, and click on OK.
Resource Configuration Add-in (RCA) Window The RCA provides three major functions: n Creates representations of devices that cannot be discovered by the system (ISA cards) n Modifies the contents of the system by adding and removing devices n Modifies the resources used by devices. You can use the RCA window to define an ISA card or add an ISA card by clicking on the appropriate button.
RCA Window Defining an ISA Card An ISA card usually comes with a vendor-created .CFG file that specifies the resources the card requires to function properly. If the .CFG file is unavailable, you must manually create it or define the card through the SSU. Defining an ISA card consists of specifying the name of the card and the resources it consumes. This allows the RCA to consider the ISA card resource requirements when the RCA tries to resolve conflicts. 1.
Adding and Removing ISA Cards Adding and removing cards through the RCA provides a way for the RCA to run its conflict detection algorithms on the resources requested by the cards. This alerts you to any possible problems with that particular card in the current configuration. To add an ISA card: 1. Click on Add ISA Card in the RCA window. 2. Specify the directory for the .CFG file. 3. Select the file and click on Ok. To remove an ISA card: 1.
Modifying Resources Modifying the resources of a device may be necessary to accommodate certain operating systems, applications, and drivers. It may also be necessary to modify resources to resolve a conflict. To modify the resources associated with a device: 1. Highlight the device in the Devices section of the RCA window. 2. Press the spacebar or double-click on the entry. The functions of the selected device along with possible choices and the resources associated with those choices displays.
Recommended Resource Settings The following table shows the recommended RCA system board settings for a sample system and provides a place for you to record any changes you make to the settings. SYSTEM GROUP NORMAL SETTING YOUR CONFIGURATION System Identification and Version Information SSU Configuration File Version Display Only MP Spec. Version V 1.4 Processor Speed Setting 3.
System Resource Usage Clicking on the Resource Use button in the Configuration window displays the System Resource Usage window. This window shows what resources each device is consuming. This information is useful for choosing resources if a conflict occurs. Devices can be organized according to the resources the user wants to examine using the options in the Resource section of the screen.
Multiboot Add-in (MBA) Window The MBA lets you set the system boot priority. The boot priority is the order the BIOS uses to boot the operating system from various devices in your system. To set the boot priority of your system: 1. From the SSU Main Menu, launch the MBA by selecting the “Boot Devices” task under the MBA heading in the task box. Click OK. 2. When the MBA window displays, the “Boot Device Priority” window lists the current boot priority order.
System Event Log (SEL) Window The SEL displays information on the events stored in the system log area. The information stored includes the name of the event, the date and time the event occurred and data pertinent to the event. Event data may include POST error codes that reflect hardware errors or software conflicts within the system. Note: Refer to Chapter 5, “Problem Solving” for definitions on all POST error codes 1.
Exiting the SSU Exiting the SSU causes all windows to close. 1. Exit the SSU by opening the menu bar item File in the SSU Main window. 2. Click on Exit or Highlight Exit, and press Enter.
B-16 System Setup Utility
C Emergency Management Port n Emergency Management Port n How the EMP Works n EMP Requirements and Configurations n Setting Up the Server for the EMP n Main EMP Window n Phonebook n Management Plug-ins
Emergency Management Port The Emergency Management Port (EMP) allows remote server management via a modem or direct connection. The COM2 port on your server provides an interface to Console Manager software located in a second system.
How the EMP Works The EMP shares use of the COM 2 port with your system. When the EMP has control of the port, the port operates in command state. When the system has control of it, the port operates in redirect state. When connecting to a server, the EMP checks to determine the current COM 2 port state. The following discussion covers how the EMP functions in each state: n Command state is the default COM 2 state.
Console in Redirect State The above figure shows the EMP window in redirect state with the terminal window. The text that appears on the server monitor displays in the redirect window. Availability of the various EMP features is determined by two things: the EMP access mode selected during configuration in the System Management Submenu of the BIOS Server Menu, and if the server's COM 2 port is configured for console redirect in BIOS. The three EMP access modes are disabled, pre-boot, and always active.
EMP Access Modes (Server not Configured for Console Redirect) Mode Server is powered off During POST After OS boots Disabled Redirect window appears, but is blank Redirect window appears, but is blank Redirect window appears, but is blank Pre-boot EMP commands available EMP commands available Redirect window appears, but is blank Always Active EMP commands available EMP commands available EMP commands available EMP Requirements and Configurations This section outlines the requirements and co
Setting Up the Server for the EMP To use the EMP, you must configure the server's BIOS with specific settings. These settings take place in two submenus of the BIOS Server menu, the System Management Submenu and the Console Redirect Submenu. The earlier BIOS settings section shows all available options. This section focuses on those settings that must be configured to use the EMP. System Management Submenu All EMP related settings occur from the System Management Submenu of the Server main menu.
Console Redirection Submenu These settings in the Console Redirection Submenu of the Server menu must be set exactly as noted to be able to use the EMP. COM Port Address: Select 2F8. This is the COM 2 port that must be used by the EMP. The IRQ# setting automatically populates with the correct number based on the COM Port Address choice. Baud Rate: Select appropriate speed. Console Type: Choose PC ANSI. Flow Control: Choose CTS/RTS + CD.
Status Bar The status bar displays at the bottom of the current window. It contains the following status information: n SERVER NAME: the name of the server (stored in the Phonebook). n LINE: the type of line connection. This would be either direct or modem. n MODE: either Redirect of EMP, depending on whether the EMP has control of the COM 2 port. n LINE STATUS: gives status information on the server connection. For example, if a server is connected, the status bar says "Connected.
Server Control Operations Three server control operations are available from the menu or toolbar of the main EMP window, remote server connection, powering the server on and off, and resetting the server. The server console mode can also be switched between EMP active and BIOS redirect modes through post-power-up and reset options. Connect When you select [Re]Connect from the Connect menu, the Connect dialog allows you to connect to a selected server.
n Serial Line - must be filled out when the line selection is set to Direct connect (Serial Line). Baud Rate - must be 19200 for EMP to connect properly. COM Port No. - set the COM Port number to which the null modem serial cable is connected. n Connect - initiates connection to the connected server. When this button is clicked, you are prompted for the EMP password. n Config - displays the Phonebook dialog. n Cancel - exits the Connect dialog without any action taken.
Reset Selecting Reset from the Action menu generates the Reset dialog so that you can remotely reset the server with post-reset options. Reset Dialog Options available in the dialog are: n System Reset - resets the server with the selected post-reset options. This operation is not allowed if the server is configured in RESTRICTED mode for EMP operations. n Option Group - sets the post-reset option that will be effective after reset. The options are EMP active or BIOS redirection.
Phonebook The EMP provides a support plug-in known as the Phonebook. The Phonebook stores names and numbers of servers in a list that can be updated by adding, modifying or deleting entries. The Phonebook can be opened from the main menu and tool bars, or launched from the Connect dialog by clicking the Config button. Phonebook Dialog Options available in the dialog are: n Server - a dropdown list of server names previously stored in the Phonebook.
Management Plug-ins SEL Viewer The SEL viewer provides access to the System Event Log on the server and can display records in either hexadecimal or text (verbose) form.
SEL Viewer Menu Options The following menu options are found on the SEL viewer menu bar: n File Open - you can view SEL data from a previously saved file if it was stored in binary format. Selecting the Open menu item allows you to specify a filename under which the data is found. The default filename is "SELLOG.DAT." If the file cannot be opened, the program displays an error message. Close - you can close the SEL viewer.
Sensor Type Codes The Sensor Type Code Table provides information regarding: n The type of sensor generating the SEL entry n The name of the sensor n The microcontroller which initiated the SEL entry n The warning or error which initiated the SEL entry. Using the Sensor Type Code Table Compare the Sensor Type and Number message shown in the SEL viewer display (above) to the Sensor Type/Number in Verbose column in the table below.
Sensor Type Codes (continued) Sensor Type and Number in Verbose Sensor Name Generator ID Voltage # 06 5V Standby BMC Voltage # 07 Baseboard SCSI-A Term1 BMC Voltage # 08 Baseboard SCSI-A Term2 BMC Voltage # 09 Baseboard SCSI-A Term3 BMC Voltage # 0A Baseboard –12V BMC Voltage # 0B Baseboard SCSI-B Term1 BMC Voltage # 0C Processor 1.
System Event Logging Format Table Sensor Type and Number in verbose Sensor Type and Number in hex Event Description in hex Event type Event Description System Event #EF 12 EF E7 01 -- -- System Boot Event System Boot Event … System Event #EF 12 EF E7 00 -- -- System Recognition System Boot Event … Memory #EF OC EF E7 20 -- -- Single Bit Memory Error Correctable ECC … Memory #EF OC EF E7 21 -- -- Double Bit memory Error Non-Correctable ECC … Memory #EF OC EF E7 02 -- -- Memory Par
SDR Viewer Menu Options The following menu options are found on the SDR viewer menu bar: n File Close - closes the SDR viewer. Exit - exits the EMP. n View Display all Records - displays all records from the SDR repository. SDR Type - displays the records of a particular SDR type. You select an SDR type from a pop-up menu that displays all the SDR types available for the given hardware. SDR Info - displays the SDR summary information as returned by the server.
FRU Viewer Menu Options The following menu options are found on the FRU viewer menu bar: n File Close - closes the FRU viewer. Exit - exits the EMP. n View Display all Records - displays all FRU data, which consists of chassis, board, and product information. FRU Info - displays the FRU summary information as returned by the server. n Settings - lets you change operating parameters for the FRU viewer.
C-20 Emergency Management Port Console
D System Status Hardware Support Information
System Status Hardware Support Information This appendix helps you identify and find a system status hardware item indicated by one of several software monitoring components.
Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
BMC (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. bps (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission. byte A group of eight bits.
CPU (Central Processing Unit) See microprocessor. CRT (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. D DC (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
EMP The Emergency Management Port (EMP) provides an interface to the Console Manager. This interface allows remote server management via a modem or direct connection. EMS (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usually used to store system BIOS code.
H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems. When used in non-RAID subsystems the operating system must typically be restarted. I IC (Integrated Circuit) An electronic device that contains miniaturized circuitry.
L LAN (Local Area Network) A group of computers linked together within a limited area to exchange information. LCD (Liquid Crystal Display) The type of video display used in portable computers. LED (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. LVD Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface.
N NVRAM (Nonvolatile RAM) A type of RAM that retains its contents even after the computer is powered off. This memory stores EISA configuration information. See also RAM and SRAM. O operating system A set of programs that provides the interface between other software programs and the computer. P parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer.
POST Power-On-Self-Test. R RAM (Random-Access Memory) A temporary storage area for data and programs. This type of memory must be periodically refreshed to maintain valid data, and is lost when the computer is powered off. See also NVRAM and SRAM. real-time clock The IC in your computer that maintains the time and date. ROM (Read-Only Memory) A type of memory device that usually is used to store system BIOS code. This code cannot be altered and is not lost when the computer is powered off.
Setup program The program that you use to change the configuration of some ISA desktop and notebook computers. This program also contains information about the hardware in the computer. software Programs with specific functions, such as word processing, data base management, communications, and operating system. SRAM (Static RAM) A temporary storage area for data and programs. This type of memory does not need to be refreshed, but it is lost when the computer is powered off. See also NVRAM and RAM.
10 Glossary
Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
Component Server System Board Processor 1 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 Modem Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD-ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Hard Disk Drive 6 Hard Disk Drive 7 Optional RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External Peripheral 1 External Peripheral 2 2 Equipment Log Manufacturer Name & Model Serial Number (if available) Date Installed
Index A I Add-in boards ISA, B-2 PCI, B-2 Administrative password, 1-14 Advanced Menu, configuring in Setup, 3-7 Integrated Peripheral Configuration menu, configuring in Setup, 3-9 Intrusion detection, 1-13, 1-14 ISA feature summary, 1-10 B J Battery installing, 4-7 BIOS recovering, 3-27 BMC, 1-13 Boot block write protect default jumper, 3-27, 3-28 Boot menu, configuring, Setup, 3-15 Jumpers boot block write protect, 3-25 boot option, 3-25 CMOS clear, 3-25 password, 3-25 recovery boot, 3-25 C Cablin
network, 5-15 PCI installation tips, 5-16 Processor, 4-8 R SCI files, B-2 when to run, B-2 U Real-time clock running SCU to configure settings, 4-7 User password, 1-14 Utilities Emergency Management Port Console, C-2 S W SCI files, B-2 SCU software locking feature, 1-14 Security, 1-14 alarm switches, 1-14 software lock, SCU, 1-14 Security menu configuring, Setup, 3-10 Server management BMC, 1-13 features, 1-13 intrusion detection, 1-14 Server Management Information menu, configuring in Setup, 3-14 S
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