User manual

CHAPTER 5 FEATURE DESCRIPTION
NEAX 2000 IPS General Description Page 133
NDA-24345, Issue 3
Software Line Appearance (Virtual Extensions)
This feature permits assignment of circuits which do not physically exist, to be used as secondary
extensions on Multiline Terminals. There are 1020 software lines (minus the number of Dterms and
Dterm IP) that can be assigned to line keys and used as desired.
Stack Dial
This feature enables a Multiline Terminal or an Attendant Console to remember the numbers dialed
in the preceding five calls, including the last number dialed. The stack dial numbers are sequentially
displayed on the LCD display, thus allowing the station user to make an outgoing call by selecting
the desired dialed number from the display.
Station Hunting
Three Station Hunting arrangements are available. Station Hunting - Circular processes the call no
matter which station in the hunt group is called. Station Hunting - Terminal initiates a hunt only
when the pilot number of a hunt group is called. Station Hunting - Secretarial is initiated when a
busy secretarial station in a Station Hunting - Circular group or Station Hunting - Terminal group is
reached.
Station Hunting - Circular
When a busy station in a hunt group is called, this feature permits the call to be processed
automatically through the hunt group in a preprogrammed order from that station's position
within the hunt group.
Station Hunting - Terminal
When a pilot number is dialed and that number is busy, sequential Station Hunting will be
initiated. However, if a number other than the pilot number is dialed and that number is busy,
busy tone will be provided rather than initiate Station Hunting.
Station Hunting - Secretarial
This feature allows assignments to be given to members of Terminal and Circular Hunting
groups to reroute calls (when their hunting group is all busy) to a back-up hunting group.
Station Message Detail Recording (SMDR)
This feature provides a call record for outgoing station-to-trunk calls and incoming trunk-to-station
calls (including Data Call). This facilitates cost control by identifying trunk use and misuse by
individual stations. Station Message Detail Recording (SMDR) enables call billing to customers and
clients, and provides a means for checking local telephone bills.
Station Speed Dialing
This feature allows a station user to dial frequently called numbers by dialing an access code and an
abbreviated code, or by depressing a feature key or line key assigned for Station Speed Dialing
capability.
Step Call
This feature allows the Attendant or station user, after calling a busy station, to call an idle station by
simply dialing an additional digit. This feature will operate only if the number of the idle station is
identical to that of the busy station in all respects, except the last digit.