User manual

CHAPTER 5 FEATURE DESCRIPTION
Page 114 NEAX 2000 IPS General Description
NDA-24345, Issue 3
Call Park - Tenant
When a call is parked by Call Park - Tenant, the call can be retrieved from Call Park-Tenant by
any station within the tenant from which the call was originally parked.
Call Pickup
This feature enables a station user to answer any call directed to another station, to a station within
the user's own Call Pickup Group, or to a station within a different Call Pickup Group. Three Call
Pickup methods are available: Call Pickup - Direct, Call Pickup - Group, and Call Pickup -
Designated Group.
Call Pickup - Direct
This method permits a station user to pickup a call to any other station in the system by dialing a
specific Call Pickup feature access code and the number of the called extension.
Call Pickup - Group
This method permits a station user to answer any calls directed to other extensions in their preset
pickup group by dialing a Call Pickup - Group feature access code.
Call Pickup - Designated Group
This method permits a station user to answer an incoming call directed to another group by
dialing the Call Pick-up - Designated Group feature access code and any station within the group
to which the ringing station belongs.
Call Redirect
Without answering incoming calls or held calls that terminate to the line keys of a Multiline
Terminal, the calls can be transferred to a pre-programmed station or Voice Mail System. Two
transferring destination number can be designated per tenant, in system data programming. This
feature can be used together with the Caller ID Display feature.
Call Transfer
This feature permits a station user to transfer a call to another station in the system directly, or with
assistance from the attendant.
Call Transfer - All Calls
This feature permits a station user to transfer incoming or outgoing calls to another station
within the system without attendant assistance.
Call Transfer - Attendant
This feature permits a station user, while connected to an internal or outside call, to signal the
Attendant and have the Attendant transfer the call to another station within the system or to an
outside connection.
Caller ID Class
This feature receives the calling subscriber’s name and number sent from a public network using a
MODEM signal and displays the name or number on an LCD of a Multiline Terminal and Attendant
Console.