User manual

CHAPTER 5 FEATURE DESCRIPTION
Page 108 NEAX 2000 IPS General Description
NDA-24345, Issue 3
Common Route Indial
This feature allows assignment of incoming DID calls to different Attendant Call Selection keys
based on the last 4 digits dialed into the system. Up to eight individual Listed Directory
Numbers can be assigned in system programming. When an incoming call to any of these trunks
is received, an Attendant Call Selection key will flash and the LCD display will indicate the
Listed Directory Number associated with that trunk route.
Dialed Number Identification Service (DNIS)
This feature provides a display of the company name on the Attendant Console when the
Attendant has answered a Listed Directory Number or a Tie Line call.
Incoming Call Identification
Incoming calls are identified by various means. Refer to Attendant Called/Calling Number,
Attendant Call Selection, Attendant Source Key, Attendant Listed Directory Number and
Common Route Indial Features and Specifications.
Individual Trunk Access
The Attendant Console is provided with the ability to access each individual trunk by dialing an
associated identification code. This allows detection of faulty trunks during regular testing or
after complaints. The Customer Administration Terminal (CAT) or Maintenance Administration
Terminal (MAT) has the capability to then busy out the trunk until repair is made.
Multi-Function Key
This feature allows the top row of keys on the Attendant Console to perform and display
multiple functions in accordance with the status of call processing.
Multiple Console Operation
This feature allows more than one Attendant Console to operate within the same system.
Pushbutton Calling - Attendant Only
This feature permits an operator to place all calls over Dual-Tone, Multi-Frequency (DTMF)
lines from the pushbutton keypad on the Attendant Console.
Serial Call
This feature is activated by the Attendant when an incoming calling party wishes to speak with
more than one internal party. When the internal station subsequently disconnects from the
Central Office line call, the Central Office party automatically rings back to the same Attendant.
Time Display
This feature provides a digital time display on the Attendant Console LCD. Time is constantly
displayed on the Attendant Console LCD. The clock display of the Attendant Console is
synchronized with the clock in the sysytem.
Trunk Group Busy Display
A visual indication is supplied to the Attendant when all trunks in a particular trunk group are
busy.
Unsupervised Trunk-to-Trunk Transfer By Attendant
This feature allows an Attendant to transfer an incoming or outgoing call on one trunk to an
outgoing trunk and exit the connection before the called party answers.