User manual

CHAPTER 5 FEATURE DESCRIPTION
NEAX 2000 IPS General Description Page 107
NDA-24345, Issue 3
Attendant Interposition Calling/Transfer
This feature allows any Attendant to directly converse with another Attendant and also allows
Attendants to transfer calls from their console to another Attendant's console in systems where
Multiple Console Operation has been provided.
Attendant Lamp Check
This function is used to check the status of keys, lamps, and LCDs mounted on the Attendant
Console to verify that various operations of the Attendant Console are functioning normally.
The check is done by a preset procedure.
Attendant Listed Directory Number
This feature provides a display of the Listed Directory Number on the Attendant Console when
the operator has answered a Listed Directory Number call.
Attendant Loop Release
This feature allows an Attendant Console loop to become available for a second call as soon as
the Attendant has directed the first call to a station, even if that station does not answer.
Attendant Programming
This function is allowed only for the Attendant Console and is used to execute DISA code set
up, speed dial programming, and system clock set up operations.
Attendant Training Jacks
The SN716 DeskCon provides two headset/handset jacks on the comnsole, for trining
operations. Normal call handling procedures apply. When jacks are used for training, both
handsets can be used for listening and talking.
Audible Indication Control
This feature allows the Attendant to adjust the volume of audible indications received at the
Attendant Console.
Call Processing Indication
This feature provides visual indications of all calls being processed or awaiting processing at the
Attendant Console.
Call Queuing
This feature provides the Attendant the ability to handle a series of exchange network calls in
the order of their arrival, (first in, first out) thereby eliminating unnecessary delays.
Call Splitting
This feature allows the Attendant to confer privately with one party on an Attendant handled
connection without the other party overhearing.
Call Waiting Display
This feature provides a visual indication to the Attendant when one or more calls are waiting to
be answered.